Nope. I have have things returned with DHL to Apple and I am pretty sure I live in the US.If you're in the US I believe they use FedEx, and solely FedEx.
I must stand corrected then. I've only talked to around 7-8 people across the US, and they all said that FedEx delivered their Apple hardware, so shame on me for assuming it was true for the aggregateNope. I have have things returned with DHL to Apple and I am pretty sure I live in the US.
Ah ha! I knew it was something like thatThe Apple Store ships exclusively with FedEx and FedEx Ground in the United States. AppleCare uses DHL exclusively for service and support (parts and repairs).
Can you provide a link to that? I've looked at the Apple Store site on Shipping and it says the best "carriers" and a policy of a "required signature". Maybe that's exclusive to FedEx but there's no mention of FedEx. If you have a link that supports your statement, that would be good to know.The Apple Store ships exclusively with FedEx and FedEx Ground in the United States. AppleCare uses DHL exclusively for service and support (parts and repairs).
Can you provide a link to that? I've looked at the Apple Store site on Shipping and it says the best "carriers" and a policy of a "required signature". Maybe that's exclusive to FedEx but there's no mention of FedEx. If you have a link that supports your statement, that would be good to know.
Maybe you didn't read my earlier post and link. That was the result of a search. The quote contradicts what you're saying.You won't find an official policy on Apple's Web site supporting my statement. I was told that by an Apple Store Supervisor, after trying to get my order switched to DHL. Apple, naturally, reserves the right to switch carriers per their shipping policy. However, in most (if not all) cases, FedEx is their exclusive carrier in the United States.
Just search for Fedex and Apple on Google.
Maybe you didn't read my earlier post and link. That was the result of a search. The quote contradicts what you're saying.
The Apple Store ships exclusively with FedEx and FedEx Ground in the United States. AppleCare uses DHL exclusively for service and support (parts and repairs).
However, in most (if not all) cases, FedEx is their exclusive carrier in the United States.
I have received about 20 packages from Apple via FedEx over the past 6 months. Some of these include new computers, repairs, and accessories. Also, every single package has been priority overnighted, so I really think that Apple must get a bulk discount...
About a year ago though, I know that Apple used DHL overnight for many repairs. Never have I seen UPS show up at my door with an Apple product!