Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple just sent me a new keyboard today. They shipped through DHL.
 
If you're in the US I believe they use FedEx, and solely FedEx. I can't speak for those outside the US though.

P.S. ivi7: was it a wired or wireless? We can't seem to get the wireless anywhere here in the States
 
Nope. I have have things returned with DHL to Apple and I am pretty sure I live in the US. ;)
I must stand corrected then. I've only talked to around 7-8 people across the US, and they all said that FedEx delivered their Apple hardware, so shame on me for assuming it was true for the aggregate :mad:
 
I meant a replacement keyboard for an ibook. And I am in the US as well :)
 
This under Shipping Options, unless it's changed. Seems I recall getting a Brown Truck delivery from Apple, though most have been with FedEx.

"As a service to our customers, Apple provides UPS ground shipping on every order at no additional charge. Orders shipped by UPS Ground Service generally arrive within 3-7 business days after shipping."
 
The Apple Store ships exclusively with FedEx and FedEx Ground in the United States. AppleCare uses DHL exclusively for service and support (parts and repairs).
 
The Apple Store ships exclusively with FedEx and FedEx Ground in the United States. AppleCare uses DHL exclusively for service and support (parts and repairs).
Can you provide a link to that? I've looked at the Apple Store site on Shipping and it says the best "carriers" and a policy of a "required signature". Maybe that's exclusive to FedEx but there's no mention of FedEx. If you have a link that supports your statement, that would be good to know.
 
Can you provide a link to that? I've looked at the Apple Store site on Shipping and it says the best "carriers" and a policy of a "required signature". Maybe that's exclusive to FedEx but there's no mention of FedEx. If you have a link that supports your statement, that would be good to know.

You won't find an official policy on Apple's Web site supporting my statement. I was told that by an Apple Store Supervisor, after trying to get my order switched to DHL. Apple, naturally, reserves the right to switch carriers per their shipping policy. However, in most (if not all) cases, FedEx is their exclusive carrier in the United States.

Just search for Fedex and Apple on Google.
 
You won't find an official policy on Apple's Web site supporting my statement. I was told that by an Apple Store Supervisor, after trying to get my order switched to DHL. Apple, naturally, reserves the right to switch carriers per their shipping policy. However, in most (if not all) cases, FedEx is their exclusive carrier in the United States.

Just search for Fedex and Apple on Google.
Maybe you didn't read my earlier post and link. That was the result of a search. The quote contradicts what you're saying.
 
The Apple Store ships exclusively with FedEx and FedEx Ground in the United States. AppleCare uses DHL exclusively for service and support (parts and repairs).

That's because UPS beats the living **** out of the packages they deliver!
 
Apple used to use DHL for eveyting but since DHL announced the cutouts of residential delivery apple has switched exclusivly to Fedex.
 
I have received about 20 packages from Apple via FedEx over the past 6 months. Some of these include new computers, repairs, and accessories. Also, every single package has been priority overnighted, so I really think that Apple must get a bulk discount...

About a year ago though, I know that Apple used DHL overnight for many repairs. Never have I seen UPS show up at my door with an Apple product!
 
I have received about 20 packages from Apple via FedEx over the past 6 months. Some of these include new computers, repairs, and accessories. Also, every single package has been priority overnighted, so I really think that Apple must get a bulk discount...

About a year ago though, I know that Apple used DHL overnight for many repairs. Never have I seen UPS show up at my door with an Apple product!


I could be wrong, as this was many years ago, but I'm pretty sure when I preordered Tiger, it was delivered via UPS.
 
Every single item I've brought through Apple (in the UK) has come through via UPS, be it engraved iPod, Macbook Pro or Mac Pro :)
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.