Does your 7/7+ touch screen ever stop working?

Discussion in 'iPhone' started by thadoggfather, Dec 7, 2016.

  1. thadoggfather, Dec 7, 2016
    Last edited: Dec 7, 2016

    thadoggfather macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #1
    sometimes power button works and double clicking home button for task switcher works so device isn't frozen but sometimes i have to lock and unlock to get touch screen functionality again

    happened on 10.0.2, still on 10.1.1 but less so

    iOS 10 bug? argh

    I feel like it's not hardware because it is reproducible to fix the issue every time with lock and unlock device without fail
     
  2. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    I have Not had this happen. But I have read previous posts from other forum members stating your observations.
     
  3. thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #3
    thanks for input anyways! its odd,
     
  4. thadoggfather, Dec 7, 2016
    Last edited: Dec 7, 2016

    thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #4
    Would you also think its software ?

    Can u link me to other people saying it?

    Really don't want to do a swap everything else works fine which is a blessing
     
  5. thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #5
    On 10.0.2 and now 10.1.1, happens on my 7plus.

    As soon as I lock device and unlock it works again tho so that leads me to believe it's a software bug. Really don't want to go through swap hell everything else works fine with my iPhone
     
  6. serialtoon macrumors 6502a

    serialtoon

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    Long Beach
  7. Europa13 macrumors 6502

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    Feb 1, 2009
    #7
    Have you tried rebooting? If it continues, do a restore before even considering an exchange. It doesn't sound like a hardware problem.
     
  8. thadoggfather, Dec 7, 2016
    Last edited: Dec 7, 2016

    thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #8
    I can always fix it by locking and unlocking

    And a reboot will fix it for awhile. Only happens sometimes not even every day
    --- Post Merged, Dec 7, 2016 ---
    What device(s)? Thanks for input (was on mobile site, just saw signature with 7plus, any other iOS devices on 10 that do it? are you concerned or chalking it up to software as well?
     
  9. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #9
    I read it on a few threads on here. I'm not entirely sure what thread unfortunately. I definitely believe it's software related. Is this an intermittent issue or constant? My other suggestion would be to contact Apple support as well, if you haven't already.
     
  10. thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #10
    I'm apple support'd out with my rMBP 2013

    They've replaced logic board and heatsjnk, backlit keyboard stopped working so topcase and battery, same problem so another logic board and still original fan noise that I originally brouThere gonna call me when they get a replacement fan in and expedite the repair process but

    I don't want to deal with apple any more than I need to
     
  11. thadoggfather thread starter macrumors 604

    thadoggfather

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    Oct 1, 2007
    #12
    ? haha
     
  12. kerrikins macrumors 65816

    Joined:
    Sep 22, 2012
    #13
    I had this happen the other day when I was using FB. Phone locked up and wouldn't let me do anything until the phone went into sleep mode. I actually wonder if it did a respring because I think it asked me for my passcode when I opened it back up, but I'd been trying to do a restart of the phone.... It was a bit annoying because it was my first experience with an iPhone where trying to do a hard restart didn't work - the phone didn't respond.
     
  13. thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #14
    were you trying to hard reset with home + power button?

    cause it'd be vol+power, on 7/7+

    which device?
     
  14. joce09 macrumors newbie

    Joined:
    Jun 20, 2015
    #15
    This has happened to me a few times on my 7+. I don't remember the other times unfortunately, but it happened just this past weekend in Messages for me.
     
  15. pippakay macrumors member

    pippakay

    Joined:
    Nov 8, 2009
    #16
    I've had it happen a few times. Sometimes I have to actually turn the off phone using the slider before it comes back, I think sometimes I am able to push the off button to get it to work again. Simply pushing the home button does not solve the problem, at least for me. if it starts happening regularly, I guess I have to go to the Apple Store, or watch for threads on MacRumors for other people having a problem!
     
  16. thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #17
    So if u just try pressing power button in this state it doesn't lock the phone. U have to hold it to swipe it to turn off and reboot
    To resolve at all?

    Or did I misinterpret
     
  17. kerrikins macrumors 65816

    Joined:
    Sep 22, 2012
    #18
    7+. And now that I'm thinking about it I was using the old way so that might have been part of the problem... The phone must have resprung, then, because it prompted me for my passcode. This is the first time it's happened but I'll keep an eye out.
     
  18. DcGamer05 macrumors regular

    DcGamer05

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    Mar 27, 2011
    Location:
    Danbury CT
    #19
    Mine just froze up today. Never done it until I upgraded to the latest iOS 10 beta. It was awful wouldn't unlock and I had to lock the screen first.
     
  19. jetjaguar macrumors 68030

    jetjaguar

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    somewhere
  20. kazmac macrumors 601

    kazmac

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    Location:
    Stuck in an early 70s giallo
    #21
    The touch freeze happened while on the phone with a "Senior" Apple advisor who was diagnosing the battery on my 7+, I couldn't minimize the call to get back to the home screen. I was going to exchange this anyway for a 6s+... so this home button freeze confirms I'm doing exactly that.
     
  21. thadoggfather thread starter macrumors 604

    thadoggfather

    Joined:
    Oct 1, 2007
    #22
    since resetting all settings (but not content, keeping data) its been ok for a day or two knock on wood

    there was slight intermittent delay but not the same style touch screen lock up as before, maybe this knocked it out one can hope

    that would be great, for it to be primed ready for jailbreak

    no more camera re springs like 10.0.2 had, but were addressed when I was on 10.1 beta briefly
     
  22. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #23
    My wife's has this issue. She hasn't had time to take it it. Sometimes she gets a full minute or two of no input or input lag. At first I thought it was bad apps or something. It's quite bad.
     
  23. thadoggfather thread starter macrumors 604

    thadoggfather

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    Oct 1, 2007
    #24
    always or since 10.1, or ?
     
  24. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #25
    I want to say always but I can't be completely certain. I know she's constantly shouting "****ing phone!!!" So I kniwnit must have locked up lol. It's at least a daily occurance but often multiple times a day. And that's just when I'm around her.

    It's an iPhone 7 32gb arrived launch day ifbthst is relevant.
     

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