I think the key difference here is:
It is entirely within Apple's power to change things in response to complaints. They have, sometimes, in the past.
Seattle can't change its weather very practically, NYC can't really make crowds go away, but Apple absolutely
could make the high-end laptop many people have asked for. They may not, but you know what? They're a heck of a lot more likely to make it if people continue asking them to than if we all stop talking about what we want from computers.
Apple does have feedback forms, and does have people reading forums to keep an eye on consumer responses. They're not completely hostile to the existence of such feedback. It's just the people who are currently happy who are complaining about the feedback.
And some day, they'll take away a feature you wanted, and you'll mention that you liked that feature, and a bunch of people will jump on you for posting about it because why would you complain, clearly Apple knows what's best. And those of us for whom that first happened years ago will get our quota of schadenfreude.
