I felt I had to jump in on this issue. I just purchased Applecare from Macman about 2 hours ago. I actually made one purchase for me and then made another purchase for my mother (lives in Florida). Right after I made my second purchase I realized that there are some different rules about Applecare in Florida.
Anyway I sent macman an email requesting a refund on the second purchase and literally within 5 minutes he responded and agreed to refund my money. NO QUESTIONS ASKED!!
At 10:18pm, just minutes ago, he sent me my Applecare code and instructions for refund.
Now, how many of you have gotten that kind of service from any online store or ebayer? How many of you have gotten this kind of service trying to get a refund from Target or Walmart?
One bad apple should not poison the whole bunch!!!
Sorry for the one guy who started this thread and got screwed.....although it certainly made for good discussion and shed lots of light on the whole Applecare issue.
After 4000 sales of Applecare and over 99% positive feedback.... I think macman has certainly proved he's not one of those bad apples.
Anyway I sent macman an email requesting a refund on the second purchase and literally within 5 minutes he responded and agreed to refund my money. NO QUESTIONS ASKED!!
At 10:18pm, just minutes ago, he sent me my Applecare code and instructions for refund.
Now, how many of you have gotten that kind of service from any online store or ebayer? How many of you have gotten this kind of service trying to get a refund from Target or Walmart?
One bad apple should not poison the whole bunch!!!
Sorry for the one guy who started this thread and got screwed.....although it certainly made for good discussion and shed lots of light on the whole Applecare issue.
After 4000 sales of Applecare and over 99% positive feedback.... I think macman has certainly proved he's not one of those bad apples.