Don't forget to cancel your Apple Care on old devices

metalsiren

macrumors 6502a
Original poster
Oct 28, 2017
562
613
since I see a lot of posts about people selling or trading-in phones/watches etc I want to remind people to cancel your apple care. if you have an existing apple care you can get a refund on the difference...

https://support.apple.com/en-us/HT202704

example, went from X to X Max. only had X for a year and got over 100 back

still, have to call up about my apple watch which I will do today.

every penny counts so I just want to make sure people are aware that they might have some money due them that they have forgotten about. thanks guys.
 

anthonymoody

macrumors 68030
Aug 8, 2002
2,644
710
I disagree. I find that selling a used apple product *with* some remaining Apple Care goes a long way toward better pricing. People feel better about buying something used if it has a warranty, plain and simple, even if it's only a few months worth. It's "sleep at night" insurance for a buyer who can be confident that even if what they're being sold is a lemon, Apple will take care of them.

I've sold a *lot* of Apple products over the last decade and have definitely found this to be the case.
 

KarimLeVallois

macrumors 68020
Feb 22, 2014
2,193
1,353
London
I disagree. I find that selling a used apple product *with* some remaining Apple Care goes a long way toward better pricing. People feel better about buying something used if it has a warranty, plain and simple, even if it's only a few months worth. It's "sleep at night" insurance for a buyer who can be confident that even if what they're being sold is a lemon, Apple will take care of them.

I've sold a *lot* of Apple products over the last decade and have definitely found this to be the case.
I agree, I always sell my Apple products with AC+
 
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Ghost31

macrumors 68030
Jun 9, 2015
2,810
3,933
I disagree. I find that selling a used apple product *with* some remaining Apple Care goes a long way toward better pricing. People feel better about buying something used if it has a warranty, plain and simple, even if it's only a few months worth. It's "sleep at night" insurance for a buyer who can be confident that even if what they're being sold is a lemon, Apple will take care of them.

I've sold a *lot* of Apple products over the last decade and have definitely found this to be the case.
I’ve sold products with and without AppleCare. Have literally never found a difference in prices I was able to sell for. Eventually decided to stop offering it and just get my AppleCare refunded
 
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metalsiren

macrumors 6502a
Original poster
Oct 28, 2017
562
613
well if you sell 3rd party then sure you might be able to get a better deal etc if you include it. This post was basically meant for people to remember to check if they have it or not since they might have money due them that they have forgotten about. you would be amazed how many people forget about extended warranties that they purchased.
 
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anthonymoody

macrumors 68030
Aug 8, 2002
2,644
710
I’ve sold products with and without AppleCare. Have literally never found a difference in prices I was able to sell for. Eventually decided to stop offering it and just get my AppleCare refunded
You've sold the exact same product at the exact same time, with and without Apple Care? If not, doesn't tell us anything.

A month ago I sold two AW S2's, both SS 42s, one with AC through December 2018, one without. The one with went for $282. The one without...$190. Both sold on the same site. Both same start times, end times, etc.

(And in case you're wondering why I had two S2's, I buy and sell stuff on the used market very frequently...enough to be able to spot an outlier, usually a poorly marketed auction, one ending at an awkward time, bad photos, etc. Sometimes I keep the item, sometimes I flip it for a quick $20-50 profit. Not a lot of money regardless, I do it for the sport to be honest. Sometimes I break even, sometimes I lose a couple bucks.)
[doublepost=1538492022][/doublepost]
well if you sell 3rd party then sure you might be able to get a better deal etc if you include it. This post was basically meant for people to remember to check if they have it or not since they might have money due them that they have forgotten about. you would be amazed how many people forget about extended warranties that they purchased.
For sure if you're selling back to Apple or Gazelle or the like (which I never do because you can always get more money elsewhere...which, yes, takes more effort, entails a little risk, etc.)
 

Ghost31

macrumors 68030
Jun 9, 2015
2,810
3,933
You've sold the exact same product at the exact same time, with and without Apple Care? If not, doesn't tell us anything.

A month ago I sold two AW S2's, both SS 42s, one with AC through December 2018, one without. The one with went for $282. The one without...$190. Both sold on the same site. Both same start times, end times, etc.

(And in case you're wondering why I had two S2's, I buy and sell stuff on the used market very frequently...enough to be able to spot an outlier, usually a poorly marketed auction, one ending at an awkward time, bad photos, etc. Sometimes I keep the item, sometimes I flip it for a quick $20-50 profit. Not a lot of money regardless, I do it for the sport to be honest. Sometimes I break even, sometimes I lose a couple bucks.)
Yep. I sold mine and my wife’s iPads. One with and one without AppleCare. People were offering the same price and I ended up selling for same amount on both. Same for other stuff like watches and laptops.
 

KarimLeVallois

macrumors 68020
Feb 22, 2014
2,193
1,353
London
Really depends on what you're selling... If you're selling an Apple Watch Sport probably won't make a difference, but selling an Apple Watch ceramic, it does. All down to repair costs.
 

deeddawg

macrumors G3
Jun 14, 2010
8,960
2,770
US
For sure if you're selling back to Apple or Gazelle or the like (which I never do because you can always get more money elsewhere...which, yes, takes more effort, entails a little risk, etc.)
Generally speaking, yes this is true.

Oddly enough, at the moment looking at Swappa and ebay sold listings, by the time I factor in the costs/fees and the value to me of keeping the band and charger for my S3 Nike, the Apple offer is a bit better. Go figure.
 

caligurl

macrumors 68040
Jun 8, 2009
3,194
1,029
socal
i've found most people don't care (i only sell locally). so we have always just taken it off. the only exception, is when hubby's friend buy's his old phone, we leave it on, but do include that in the price of the phone.
 

metalsiren

macrumors 6502a
Original poster
Oct 28, 2017
562
613
Generally speaking, yes this is true.

Oddly enough, at the moment looking at Swappa and ebay sold listings, by the time I factor in the costs/fees and the value to me of keeping the band and charger for my S3 Nike, the Apple offer is a bit better. Go figure.
yep was in the same boat, normally I do swappa but the value was just not there (only thing I hate about the AW it loses value fast). wish they gave more than only $25 more for SS versions.
 

ectospheno

macrumors regular
Sep 19, 2005
210
226
Last I heard you have to call and talk to a person to refund remaining AppleCare. Don't see myself ever doing that.
 

jamets515

macrumors regular
Mar 23, 2011
168
3
Gloucester, UK
I wouldn't buy any second hand Apple hardware, but IMHO I would pay more for a device with warranty covered by the manufacturer. Just like a car. If you buy second hand, you want manufacturer approved used - better service and aftercare on second hand products.
 

Starship67

Suspended
Oct 28, 2017
958
1,335
LA
Never refund prorated AppleCare. Always when I rarely resale an item the AppleCare ups the value a bit.
 

BadMonkey

macrumors newbie
Sep 28, 2017
22
6
Louisiana
Never refund prorated AppleCare. Always when I rarely resale an item the AppleCare ups the value a bit.
Do you have to call Apple to transfer the Apple Care or does the new owner need to? Just sold my S3 with AC but not sure if it automatically transfers to the new owner.
 

BryanLyle

macrumors 6502a
Aug 2, 2005
719
15
Last I heard you have to call and talk to a person to refund remaining AppleCare. Don't see myself ever doing that.
That's right. I had to call in and talk with someone. They had to mail me a check because the refund amount was less than $25.
 

metalsiren

macrumors 6502a
Original poster
Oct 28, 2017
562
613
I didn't even know you can cancel your AppleCare if you sell/trade etc
you can yes, I gave back my X.. canceled the AppleCare on it and got 100 back. traded in the series 3 did the same things and got back 25.

as I have said before if you sell 3rd party then I would include the applecare. if you give back your device to the service provider and or trade in a device at apple or whoever. call up apple and get your money back since your loosing that money
[doublepost=1538513209][/doublepost]
Last I heard you have to call and talk to a person to refund remaining AppleCare. Don't see myself ever doing that.
I would do it for at least $20. I mean I was only on the phone for 5-10 min.
 
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Starship67

Suspended
Oct 28, 2017
958
1,335
LA
Do you have to call Apple to transfer the Apple Care or does the new owner need to? Just sold my S3 with AC but not sure if it automatically transfers to the new owner.
No the new owner or you don’t have to do anything the AppleCare follows the serial number of the device.
 

FoxD

macrumors 6502a
Apr 28, 2010
503
247
AppleCare doesn’t transfer I thought....is that not the case? My X has it and I’m about to sell it.
 

metalsiren

macrumors 6502a
Original poster
Oct 28, 2017
562
613
AppleCare doesn’t transfer I thought....is that not the case? My X has it and I’m about to sell it.
as stated above it should be tied to the serial number of the device. if you didnt tell the seller about the apple care you should cancel it and get a refund.
 

mackie8

macrumors 6502a
Nov 6, 2014
882
647
If u want to refund the Applecare after 1yr...
How much u can get? 50%?
For example its unused accidental damage
 

yegon

macrumors 68030
Oct 20, 2007
2,838
956
I got a £122 refund for the remainder of my launch X AC+. I say launch, but it arrived 2 weeks after.


[doublepost=1538562157][/doublepost]
If u want to refund the Applecare after 1yr...
How much u can get? 50%?
For example its unused accidental damage
 

newellj

macrumors 604
Oct 15, 2014
7,748
2,629
East of Eden
I agree, I always sell my Apple products with AC+
My experience is that private sales go better with AppleCare/AppleCare +.

But if trading back to Apple, which I did with my S3 watch, definitely worth making the call to cancel.
[doublepost=1538564278][/doublepost]
Last I heard you have to call and talk to a person to refund remaining AppleCare. Don't see myself ever doing that.
True, but worth the $50 I got back.
 
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