I know I've touted these guys in the past, but my opinion has changed significantly. I have switched hosting companies, mostly because I can get more & better service elsewhere. I've been attempting to have my account closed & credited for the remainder of the year of service I paid for, and have gotten nothing. I've submitted several emails, and have twice spoken to someone on the phone who assured me my account would be credited that day. I'll be making my third phonecall today. I want to share my dismay with anyone who is either using them or has considered doing so. I'd strongly suggest not using a company who is only interested in taking your money, and not supporting their clients.