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Dropped my macbook...
- Thread starter tyedebbie
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spatlese44
macrumors 6502
All this talk about how bad HD's are an MB's makes me worried. I have year old MB. Probably a topic that's been talked about before, but as hardware changes from month to month: what's the most reliable replacement hard drive? Doesn't pay to replace a perfectly good HD with one that might be just as prone to failure.
The accelerometer is a preventative measure. Just because the hard drive is locked doesn't mean it can't be damaged. Just as locking your car, doesn't completely stop a thief, or an air bag that is supposed to save your life might actually kill ya 😱.
Just go to apple and get the hard drive replaced.
I work as a mac repair technician... so I'm admittedly a little biased. I want to say that every stock hard drive is bad... but I'd probably get flamed for it. Every hard drive will fail with time and there's no way to predict when. Sometimes you see it coming, others you don't. But your drive will fail. Apple's drives just seem to fail too soon on the scale.
On one hand, just make sure you have a GOOD backup system. On the other hand, who doesn't want a bigger hard drive in their computer?
I say it's worth upgrading the drive and scrapping the original... but that's just me. The biggest issue with most of the machines I see each day, is that they NEVER have a backup. Maybe 1 out of 20 customers don't need us to do data recovery. If you're backing up regularly - don't worry about it. You can buy a new one when yours dies.
You must be on crack...his investment isn't every other Macbook owners' investment.
OK, let's say its not about morals...but guess what...whether you agree or not, you're lying, unless your definition of lying is different that everyone else's. He's returning a $1000+USD item that he most likely damaged when he dropped it and you're telling him to lie. The way you explain it, every single product Apple sells is warrantied so that if a person damages it and lies about it when trying to return it, Apple can safely eat the cost....that's a crock of dung, but anything to justify lying and fraud, eh?
So, you wouldn't mind if someone did this to you if you were a merchant? You'd stand for this were your neighbor? You'd do this if you were more exposed than being in some forum and hiding behind a username? It's soooo easy to advise this via the internet, but I doubt this would fly IRL without someone shutting you down (or you flatout not wanting to mention it out loud).
It's not about being righteous, its about being fair...its quite a difference between the two.
Yep ^ what he said. It is good to see that there are still some machiavellians out there.
No one is telling you to "lie" like others seem to think, but if they don't ask don't tell.
jav6454
macrumors Core
Wow, when I showed up in the forums today I wasn't expecting an argument of ethics to be one of the most commented forum topics for the day.
A couple things... it doesn't matter. Drop or not, Apple has covered themselves for hard drive failure in the cost of the machines. If they didn't, they would be a whole lot cheaper. Look at AppleCare: it's actually rather rare that someone who purchased AppleCare actually uses it... but they still pay the 180 - 350 per machine just for the added security. It's actually a profitable program for Apple. They want you to get AppleCare because it puts money into their pockets, not because they care about you.
Second, in relevance to fairness... since when has life been fair? Really? Each one of us has an obligation in this world to make sure we're protecting ourselves, friends and family. I'm going to do whatever it takes to come out on top without causing direct harm to someone else. This situation has no direct harm to anyone. In fact, Apple expects customer broken parts to slip through the cracks. It's not hurting them... who cares?
A couple things... it doesn't matter. Drop or not, Apple has covered themselves for hard drive failure in the cost of the machines. If they didn't, they would be a whole lot cheaper. Look at AppleCare: it's actually rather rare that someone who purchased AppleCare actually uses it... but they still pay the 180 - 350 per machine just for the added security. It's actually a profitable program for Apple. They want you to get AppleCare because it puts money into their pockets, not because they care about you.
Second, in relevance to fairness... since when has life been fair? Really? Each one of us has an obligation in this world to make sure we're protecting ourselves, friends and family. I'm going to do whatever it takes to come out on top without causing direct harm to someone else. This situation has no direct harm to anyone. In fact, Apple expects customer broken parts to slip through the cracks. It's not hurting them... who cares?
spatlese44
macrumors 6502
Good advice pianoman. Time Machine is my friend. People usually come to me for advice on computers and I've been trying to peddle the backup idea for some time now. I tend to get more blank stares than anything.
And yes, 5GB free on an 80GB drive is not a situation that's going to last long. I can't even record a football game.
thetinman
macrumors member
I'm sorry brudda, i mean no disrespect...well? All I'm saying is i think Apple can cover themselves for this laptop. Its up to them whether or not they catch him out. Quite frankly if they do and he has to pay then thats his problem. Big capitalist companies i feel can cover the cost, but thats not to say if i came to a small seller i wouldn't try it, i feel its there prerogative whether or not he pays.
As for hiding behind a username i don't really get your point. It could be argued that you yourself would not have entered into this debate with me if you hadn't been behind your 'username', but isn't that the ability of the internet it gives you a false sense of security and you disclose more than you would than being face to face with someone, for example trying to get other people to conform to your values, which are no means bad but i feel distorted.
Thankyou
TheTinMan
Great logic. The next time you need some toothpaste or a new pair of shoes please go ahead and steal it from your local Walmart or Target. These big corporations expect theft will occur and is it really hurting them? Sure, they'll eventually pass on the cost to other consumers but you go ahead and do what you need to in order to "protect" your family and friends. Obviously, the world isn't fair and everyone should have the right to lie and steal when circumstances dictate it.
thetinman
macrumors member
How extreme is that, my god chill out mate he only trying to save himself a few pounds, in the current climate is that such a bad thing.
Do you really think if no one stole everything would be cheaper?
I'm merely translating piano08man's statement albeit without the sugar-coating. Just to be clear though, you both are suggesting that the OP lie and commit fraud so he can "save himself a few pounds" right? Sure, what's the big deal right? Times are tough and people should be allowed to do whatever it takes to save a buck here and there. I'm sorry that I ruffled your feathers by finding that philosophy repugnant. I'll go chill out now 😎
Yes, I think everything would be cheaper if no one stole.
Nope. Read all of my posts. There is no definitive with a hard drive. NO ONE here can be 100% sure that the drop of the macbook caused the hard drive failure. You may think you are sure... but you're not. With that said, I have no problem going to the apple store, not tell them about the drop, and see what they do. Would I blatantly tell them about the drop? No. Would I lie about it if they asked. Nope. It would cost me $80 and 5 minutes to replace it with a much better drive. In fact, in one of my posts, I said that there was a 60% chance the hard drive is still good. It's possible that there's just some software corruption based on the symptoms.
I would love just to agree to disagree with you... and no I don't think that stuff would be cheaper if no one stole. Just more money in corporate America's pockets.
One more thing, if this were a liquid spill... I would be no means suggest that the OP take it into the Apple Store because it wouldn't turn on. That's definitely the customer's fault. Hard drives however are a completely different story.
thetinman
macrumors member
I waited for 3 months to get a new laptop. I could of got one instantly but knew that the Apple MacBook laptops had problems with the palm rest cracking, which i had also seen first had in a friends laptop. Apple know this is a problem, which they are fixing for free but for how long? That is what i call conning the customer.
Everything being cheaper if no one stole? Thats something your told to conform people to discriminate against the criminals within society.
Think i need to take my own advice now and chill 😎
I agree that you're biased, but probably in a different way than you meant. As a tech you see the failed drives. But unless you know the overall failure rates for Apple's and other vendors' drives, you don't know how they compare.
It's true that every drive will eventually fail, given enough time. The distribution is such that there are outliers at both ends - some fail quickly, some last much longer.
I completely agree about backups, though. Which reminds me that I have to back up my iMac today. Thanks! 🙂
I didn't mean any disrespect either. The point I'm trying to make about hiding behind a username is that anyone can make a provocative suggestion just to stir the pot, especially when online, but it can sometimes go across not-so-good...its almost like Yo Momma jokes: you do it to get laughs but the 350-lb guy next to you takes offense. I've seen many of my friends say the most outrageous stuff online because they think they are anonymous and unmoderated...when they try to do the same thing IRL, something usually happens that makes them scale back (physical altercation or peer pressure).
Oh, and there's no real reason for me to have to hide behind my own name because I'm not the one advocating fraud/stealing. It would've been different if the OP had not mentioned that he'd dropped his Mac.
If a home burned down and I knew that my kid were trying to burn ants on the carpet before the house went up in smoke, the fact that the kid was messing with fire beforehand is a key bit of info (its not the damning piece of evidence, but it is key nonetheless). I could lie to the fire marshall by not telling him that my kid was playing with matches, but that doesn't dismiss the fact that its a key bit of evidence that I could neglect to mention. Telling the FM a lie doesn't change the fact that a lie was told.
Now, OP, what the the Apple Genius tell you?