Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
they won't replace and they should not replace it.

in fact, i actually hope they don't replace it because it sends the wrong message. You made the mistake, take ownership of it and don't expect others to fix it for you.

taking time/effort/resources to fix an end-user's mistakes takes away from those who have legitimate problems due to actual manufacturer's error.

...snip


This is nonsense. If the screen fails under warranty unrelated to the scratch it should (and most likely would) be repaired under warranty. As long as that little scratch didn't cause some underlying mechanical problem and wasn't mentioned it would get replaced.

You should have seen the smudged and filthy displays that were replaced under warranty at our university. I bet the bench tech used gloves to remove and dispose of them. I'm sure they didn't clean them up looking for obvious physical damage.

On the other hand, if you're just talking about replacing the screen just to get rid of the scratch, ok that's not gonna happen.
 
In the event of the toplid needing replacement for something not related to the scratch down the road, and the scratch is in question, should i tell them the story or plead ignorance? which do you think would be the preferred method?

of course i know apple wont replace the display because of the self-induced scratch itself. but i would think its absurd to void every other aspect of the screen (like what if the backlight goes one day) for that one gash.

i accept responsibility for my butter fingers when dealing with the nano :(
 
In the event of the toplid needing replacement for something not related to the scratch down the road, and the scratch is in question, should i tell them the story or plead ignorance? which do you think would be the preferred method?

of course i know apple wont replace the display because of the self-induced scratch itself. but i would think its absurd to void every other aspect of the screen (like what if the backlight goes one day) for that one gash.

i accept responsibility for my butter fingers when dealing with the nano :(

Computers are used. Aside from the fastidious Mac owners out there, these systems will be used and they will experience wear. General wear will not void your warranty per se. AFAI am concerned there is no need to mention a scratch that can barely be seen; if or when a non related component fails.

Don't worry, enjoy the system (that is until your nvidia 8600 fails :eek:)

Cheers,
 
In the event of the toplid needing replacement for something not related to the scratch down the road, and the scratch is in question, should i tell them the story or plead ignorance? which do you think would be the preferred method?
Play it by ear. If they accuse you of dropping a cinder block on it, tell them the truth. :D
 
...
Don't worry, enjoy the system (that is until your nvidia 8600 fails :eek:)

Cheers,

Wasn't there a statement made that they will replace 8600's for free if they fail? Mine died under warranty but I thought if it happened again I was still good.
 
Wasn't there a statement made that they will replace 8600's for free if they fail? Mine died under warranty but I thought if it happened again I was still good.

Apple extended the warranty for that component to 2 years so you get as many replacements as you need during that 2 year period. The problem I have is that nvidia is still selling the 8600 and OEMs are still using them in laptops and even systems with replacement logic boards have had multiple failures. To me, there is no way we can rely on our systems based on the nvidia 8600 GPU to last for the 4-8 years we're used to seeing in the Powerbook line.

User complaints are still being reports from all the major OEMs, like Sony and HP.

If the unibody MBPs had been more compelling (lack of Blu-ray, Full 1080p display and the selection of another nvidia GPU) I would have sold my SR MBP and bought a new one.

Cheers,
 
In General Practice, the entire screen warranty has been voided, as they will blame any problems on the Mark.

They're not going to void the warranty due to a scratch to the plastic of the screen, particularly if it's shallow. My old MacBook had a scratch on the screen, and they fixed a screen-related issue 2 times before replacing it. I had the screen flicker issue. Hell, they replaced it twice before giving me a new machine.


Funny thing is that now I have another MacBook, there's ANOTHER scratch on its screen, and I've had it fixed for screen flicker once. Completely different store in a completely different country. ;)
 
^ it's a matte screen, NOT reflective or glass unibody. hmmm

early 2008 model.

Other people's opinions?
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.