Dust under glass-iPhone 3G

Discussion in 'iPhone' started by dantay, Jul 15, 2008.

  1. dantay macrumors regular


    May 11, 2006
    Let me start by saying I think the new iPhone is great.....never had a device I found so hard to put down!
    My reason for posting ist that I have about 5 or 6 tiny specs of ust on the screen under the glass cover. I got my iPhone on launch day and noticed them while unboxing the phone when it was switched off.
    I wondered if this was normal and have 2 friends who also have new 3G iPhones and looked at there's.....same story....few specs of dust of a similar size and quantity under the glass.
    Its not a deal breaker for me but just wondered if anyone else has noticed it on there iPhone? :apple:
  2. sallythemac Guest

    Jun 16, 2008
    Me too. But only noticed mine yesterday, so they may not have been there from the start. I have been trying to think how they could have manged to get there - maybe through one of the openings whilst in my pocket? Its a bit annoying, either way. Sometimes they look like dead pixels, which is what annoys me.
  3. dantay thread starter macrumors regular


    May 11, 2006

    Yeah..... I only notice one bit in use and it comes and goes being visible as I angle the screen and the dust moves over the matrix in relation to my eye position. I would have asked for an exchange but as 2 others I have seen have dust too I think its "normal" or my personal fave "within spec" :rolleyes:
  4. marksman macrumors 603


    Jun 4, 2007
    That ain't nothing. I have a 5lb cockroach and a baby armadillo under my glass. Really makes it hard to use.
  5. dantay thread starter macrumors regular


    May 11, 2006
    That sounds terrible......now I feel lucky I only have a few specs of dust. Looking at apple's dead pixel policy I can see both cockroaches and armadillo's are "within spec" so I guess you lucked out there :D
  6. sibruk macrumors 6502a

    Sep 17, 2007
    Apple's QC needs to improve. I have an iMac that arrived with lots of crap under the glass. I'm going to need to buy some of those suction thingys to sort it out. Bad luck on the armadillo though.
  7. zeasar macrumors regular


    Jun 15, 2008
    Norn Iron
    So you have got this thing inside your iphone3g??


    Did you steal the giant display model or something?
  8. Stardotboy macrumors regular

    Jan 30, 2008
    Manchester, UK
    If you have 5-6 specs of dust under the glass now, there's a pretty good chance you'll have 50-60 specs of dust under the glass in a month or two.

    If I were in your position I'd return it for a new one now.
  9. Kadman macrumors 65816


    Sep 22, 2007
    This reminds me of a period way back when the early iPAQ devices would gather dust under the glass, causing them to look like glowing orbs from the sidelights. People were taking strands of hair and "fishing" the dust out through the stylus storage slot. The problem then was that the display wasn't a truly sealed environment. I'm wondering if it's something as simple as the switch from a cloth or felt covering for the phone speaker to a (seemingly) much more open metal grill. But then again, it might not be related at all and I could be smoking crack.
  10. Phil A. Moderator

    Phil A.

    Staff Member

    Apr 2, 2006
    Shropshire, UK
    I haven't got anything undesirable under my iPhone screen, but I did get a couple of thunder flies in the LCD on my MBP which was incredibly annoying. If you've got dust under the screen and it annoys you I'd say take it back for a swap out
  11. MultiFinder17 macrumors 68000


    Jan 8, 2008
    Tampa, Florida
    He stole His Steveness's secret future iPhone; 30" screen, 2 TB storage, and it all folds down into something *thinner* than the current iPhones :)
  12. brisweeney macrumors regular


    Jun 4, 2008
    ive also got some specks of dust under my screen, but will apple/o2 here in ireland swap it out for a new one? is it considered faulty? can i keep swapping them out if this happens once its under warrenty?

    for the record i dont think these specks of dust were there when i unboxed it, its been in a microfiber pouch alot of the time, and only in my pocket once or twice, its usually on my desk or in a car mount.
  13. sistim turbo macrumors newbie

    Mar 11, 2008
    i too, have 1 spec of dust (if u want to call it that).
    in fact, it looks more like a shaving of plastic.
    its not on the screen itself.
    its more on the left side of the screen on the very edge.
    you cant really see it while the phone is on and running.
    but when the phone is off or in sleep, you can see it.
    i can, , ,bc i look it over closely every night , most others wont at first glance.

    so my options are-

    keep it and just know its there.
    i waiting in line for that phone. its my phone damn it!!!
    (all that hard work just to return it for a speck of plastic?)

    return it and swap it out for another one,,hoping that there is nothing wrong with it.
    what if i get another one that is worse? ...bad screen, more dust, dead pixels...etc.
    i know i have 2 weeks to replace no questions asked.

    i just saw this thread and wanted to voice my story.
    prob wouldnt of posted or replied if i didnt see this thread.

    what would you do??
  14. Zathu macrumors regular


    Nov 16, 2006
    I called my AT&T store about this and they advised that all exchanges were to be done at the Apple store. Seems odd since its in return policy.
  15. 73CortinaV8 macrumors 6502

    Sep 4, 2006
    Palo Alto, CA

    The ifixit tear down claims the old iphone had the glass attached to the LCD, where as now they are separate. Presumably to make it cheaper if you crack your screen (you just have to replace the glass now, not the entire lcd unit)

    I wonder if dust will be a problem now
  16. touchman macrumors member

    Apr 8, 2008
    The reason for this is that the new 3G screens come in two parts, the glass, and the LCD, which means it's not a sealed unit and dust will get in between the two parts during the manufacturing process. I sold my 1st gen iphone a month ago because i wanted to get a 3G one when they came out, i can't believe there are already build quality issues with the 3G iphone, i went through 3 1st gen's until i got a "perfect" one, and to be honest i don't want to go through the same with the new one. I got myself a samsung g600 as a "get me by" phone and i think it's fantastic i'm gonna think long and hard about getting the 3G iphone, a £300 product should be made to the highest quality, obviously this is not the case.
  17. orijinal macrumors 6502


    Jun 6, 2005
  18. newyorksole macrumors 68040

    Apr 2, 2008
    New York.
    Ohh great, I was hoping I would never have to deal with this again upon leaving my Nextel. I pray that I don't get sudden unusual scuffs on the back or dust under the screen just by putting it in my pocket.
  19. orijinal macrumors 6502


    Jun 6, 2005
    the plastic is resilient enough to not scuff just by leaving it in your pocket.

    dust shouldn't be able to get in there afterwards, i believe the dust that is in our screens right now has been done in the manufacturing process. i found some in mine just after opening up the box and peeling off the plastic cover. go to your apple store, they should be able to help.
  20. brightlights macrumors regular

    Jan 6, 2004
    I have this same problem. No apple stores near me though... and I would probably get stared out of O2.

    If anyone manages to swap one then raise the alarm on here and I might find an Apple store next time I'm out and about.
  21. cyberone macrumors 6502

    Oct 24, 2005
    It's a sign of careless manufacturing.

    Assembling should happen in a dust-free environment.

    My take though is that Apple urgently needed new manufacturers to produce an astonishing amount of several tens of thousands of units a day.

    Maybe version B has the issue ironed out.

    I'd return any phone immediately with dust under the screen. Did so with an old Ericsson, did so with a Nokia.
  22. marksman macrumors 603


    Jun 4, 2007
    It is pixie dust left by elves who made the phones.
  23. sibruk macrumors 6502a

    Sep 17, 2007
    Are you being racist? :D
  24. hotsauce macrumors 6502a

    Sep 7, 2005
    Holy crap, I just noticed a speck of dust or plastic under the glass. I swear it wasn't there the first day when I looked for dead pixels. I have a feeling it may have come from the inside.
  25. Aiphanes macrumors regular


    Jul 9, 2008
    South Texas
    Has anybody tried to take theirs back? What happened?

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