eBay feedback system really?

Discussion in 'Community Discussion' started by whoknows87, Jun 26, 2013.

  1. whoknows87 macrumors 6502a

    whoknows87

    Joined:
    Aug 8, 2012
    Location:
    S.Florida
    #1
    This made my blood boil, I recently sold an item on eBay and clearly stated that the listing is only for the Device Phone Only and Box only.... this was dune about 3 weeks ago, the buyer decided to contact me today demanding a new charger..... because the one I sent was used and it broke... Keep in mind the listing did not Include the charger to being with I sent it as an extra and now you want a new one? and went ahead and left negative feedback before I even responded to his message , I contacted eBay and according to them the feedback system is an opinion based system...?!!:confused:

    the buyer left this feedback' I paid for new one, he sent me used' very broad and can be interpreted in the wrong way by potential buyers, hinting the phone was used.... it wasn't, if it was the logical thing to do would've been to file a case with eBay/PayPal, I spoke to 2 different eBay reps , one was a supervisor and I got the same scripted answer,rude, unwelcoming reps, is there anyway I can contact a different rep/supervisor here in the states....... this is very unfair
     
  2. hallux macrumors 68020

    hallux

    Joined:
    Apr 25, 2012
    #2
    The eBay feedback system seems to be becoming a "if you have nothing good to say, don't say anything at all" type of deal. It seems very much like they want everyone to have 100% feedback, which defeats the purpose of having a feedback system.

    Hell, if the item you've bought has free shipping, eBay automatically gives it a 5* on that part of the feedback, and it can't be changed (not that free ISN'T reasonable, but you get the idea). Also if you start leaving negative feedback, it suggests contacting the seller first, to see if they can resolve the issue and get positive feedback.
     
  3. Huntn macrumors G5

    Huntn

    Joined:
    May 5, 2008
    Location:
    The Misty Mountains
    #3
    I was and still am angry when eBay decided that sellers could not rate buyers. Total BS. I'm using eBay much less today then 5 years ago.
     
  4. Kissaragi macrumors 68020

    Joined:
    Nov 16, 2006
    #4
    Some buyers are just awful, they must leave a trail of angry stressed sellers in their wake.

    The fact you cant rate them down now too is just maddening.
     
  5. ValSalva macrumors 68040

    ValSalva

    Joined:
    Jun 26, 2009
    Location:
    Burpelson AFB
    #5
    Exactly. Selling on eBay has become a much more nerve-wracking process.
     
  6. whoknows87 thread starter macrumors 6502a

    whoknows87

    Joined:
    Aug 8, 2012
    Location:
    S.Florida
    #6
    I had no idea you can't rate the buyer lol, I wanted to go ahead and leave him negative feedback.............. either positive or I'll leave feedback later lol I just reported the buyer, this is awful Craiglist is filled with spammers and now eBay is just disgusting in cases like this:mad:
     
  7. rhett7660 macrumors G4

    rhett7660

    Joined:
    Jan 9, 2008
    Location:
    Sunny, Southern California
    #7
    For selling that makes two of us. I usually only by a few things a month but I used to have items for sale all the time. In the last few years I have only sold one or two things.
     
  8. turtle777 macrumors 6502a

    Joined:
    Apr 30, 2004
    #8
    Sorry, but that wasn't a smart move.

    You were NOT selling something, but you shipped it ?

    Of course the buyer thought he "bought" it.

    -t
     
  9. whoknows87 thread starter macrumors 6502a

    whoknows87

    Joined:
    Aug 8, 2012
    Location:
    S.Florida
    #9
    I think you misunderstood , I had an item for Sale , someone bought it paid for it and now is complaining that I did not send him I charger for the Phone ( My listing explicitly stated Just Phone and Box)
     
  10. turtle777 macrumors 6502a

    Joined:
    Apr 30, 2004
    #10
    Uhm, yeah, your post is quite confusaing.

    So you didn't send a charger, but you sent a charger as an extra ? :confused:

    -t
     
  11. oldhifi macrumors 6502a

    oldhifi

    Joined:
    Jan 12, 2013
    Location:
    USA
  12. notjustjay macrumors 603

    notjustjay

    Joined:
    Sep 19, 2003
    Location:
    Canada, eh?
    #12
    I have essentially stopped selling on eBay.

    My favourite maddening feedback story was a number of years ago that I won a bid on an old PowerBook. This was before PayPal so the seller sent me his address to send a check. I did, but a week later the post office bounced it back to me "return to sender". I double-checked the address with the seller and sent it again. Again, it came back. I did it a third time, and unbelievably, it bounced again.

    Meanwhile, the seller kept asking "where's my money?" I just about exploded, ready to scan a photo of the returned envelopes, sent to the address he gave me. Finally he decided to relist it. I wanted to leave neutral feedback saying, well, it didn't work out. He shot back that he was very patient and blah-blah-blah and if I didn't leave a positive feedback, he'd leave a negative in return for failing to send payment.

    I was essentially blackmailed into giving him a positive feedback for a transaction that never occurred.
     
  13. Kissaragi macrumors 68020

    Joined:
    Nov 16, 2006
    #13
    I tend to use amazon for selling when i can as its much quicker but I've had idiot buyers on there too. No where is safe!

    I had a guy buy a used DVR and then complain about it not being new.... You'd think the big used button and the words used in the description would be a clue, but apparently not.
     
  14. whoknows87 thread starter macrumors 6502a

    whoknows87

    Joined:
    Aug 8, 2012
    Location:
    S.Florida
    #14
    The listing did not include a charger I never hinted a charger was included , I found one around the house and decided wth I'll send him this to use
     
  15. Shrink macrumors G3

    Shrink

    Joined:
    Feb 26, 2011
    Location:
    New England, USA
    #15
    No good deed ever goes unpunished...:p

    ;)
     
  16. turtle777 macrumors 6502a

    Joined:
    Apr 30, 2004
    #16
    That was sort of my point.

    Don't send something tht you didn't sell. The buyer will think he "bought" it, and demand it should work.

    -t

    ----------

    That's exactly what I understood you did. Re-read my post above.

    -t
     

Share This Page