Resolved El Capitan - Mail disables active account

Discussion in 'OS X El Capitan (10.11)' started by awfulmacer, May 16, 2016.

  1. awfulmacer macrumors newbie

    Joined:
    May 15, 2016
    #1
    My Mac make preloaded with Yoshemite. After I was prompt from App Store I decided to upgrade to El Capitan.

    Ever since Mail refuses to work properly. In that, every time I restart the laptop or the application my email account is deactivated and I need to go to Preferences->Accounts and re-tick "Enable Account".

    Anyone else has a similar problem? And do you know any solution?
     
  2. dianeoforegon macrumors 6502a

    dianeoforegon

    Joined:
    Apr 26, 2011
    Location:
    Oregon
    #2
  3. awfulmacer thread starter macrumors newbie

    Joined:
    May 15, 2016
    #3
    The solution seems to be in the settings of the mail account. Your "Alias" and "Description" HAS to be your email.
    Mail->Preferences->Accounts.

    Also update 10.11.5 might have helped.
     

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