El Capitan Public Beta broke down my Macbook Pro

Discussion in 'OS X El Capitan (10.11)' started by macpt, Jul 14, 2015.

  1. macpt macrumors newbie

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    #1
    Hi! So I've been using Mavericks on my Macbook Pro 2011 until a few days ago. I also played some graphically intensive games on Windows like Battlefield 3. Everything was always rock solid.

    These days, wanting to upgrade to Office 2016, I did a clean install of El Capitan public beta.

    The first fews days worked out ok, just a few glitches here and there. But today, the screen got some graphics corruption and the system locked up. Sadly, my main work laptop never booted any system again, not even Windows. I guess my Radeon HD6490M is gone! The only way I booted El Capitan again was by removing AMD kexts from Extensions system directory.

    So heed the warning, El Capitan may very well fry your gfx and kill your Mac.
     
  2. thirdeyeopen666 macrumors 6502

    thirdeyeopen666

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    Sep 16, 2007
    #2
    This has nothing to do with 10.11. Your graphics card would have gone regardless of which OS you were running. Take it in to the Genius bar. It's possible there is an extension program that will cover the repair. If not, you'll pay something like 300 for a flat rate repair.
     
  3. macpt thread starter macrumors newbie

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    #3
    The only change to the MBP was the installation of El Capitan. A lot of people complained Yosemite did the same to their Radeons. I know it's probably a factory defect, but it was TRIGGERED by El Capitan.
    So beware, do NOT install this at all!
     
  4. MacManiac76 macrumors 65816

    MacManiac76

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    #4
    It's a shame what happened to your system, but telling everybody to not install the public beta is a little extreme.
     
  5. chrfr macrumors 603

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    Jul 11, 2009
    #5
    No, El Capitan did not trigger the manufacturing defect.
     
  6. torana355 macrumors 68020

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    #6
    Rubbish. An OS does not kill hardware....
     
  7. macpt thread starter macrumors newbie

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    #7
    If it saves just one Mac from an early death, then it was worth it.
     
  8. Mr. Retrofire macrumors 601

    Mr. Retrofire

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    #8
    Use the Apple repair program and stop the name calling! Thank you! Everything else does not solve your problem.
     
  9. SlCKB0Y macrumors 68040

    SlCKB0Y

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    #9
    Ahem, I was thinking the same thing but not about them.

    Its a COINCIDENCE. C-O-I-N-C-I-D-E-N-C-E.

    Pretty much every one of these MBPs dies eventually.

    https://www.apple.com/au/support/macbookpro-videoissues/
     
  10. macpt thread starter macrumors newbie

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    #10

    Facts speak for themselves, why a bunch of you are trying to sell a spin on why my only professional laptop broke down doesn't really help repair it. I wonder what changed with Yosemite that started breaking down so many people's Radeons.

    I will try to send it in for repairs at an apple authorized repair shop, and hopefully they will cover the costs, otherwise it's only good for TextEdit. I highly doubt they will recognize the video cards issue in my country in Europe, here it doesn't work like US class action suits.
     
  11. fisherking macrumors 601

    fisherking

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    ny somewhere
    #11
    your experience is your experience, this is obviously not happening to everyone. come here for help, advice...not to 'warn everyone' about something that is not universal. and getting defensive, or abusive, will only get you banned here. this is a pretty good community, use it wisely...
     
  12. lagwagon Suspended

    lagwagon

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    #12
    Isn't it known fact that the 2011 MacBook Pros have GPU's that fail (regardless of OS) and were acknowledged by Apple and have since placed a repair program for that specific model?
     
  13. chrfr macrumors 603

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    Jul 11, 2009
    #13
    It's not a class action suit, it's worldwide repair program, so the authorized repair center will fix it. The problems with the GPUs in these computers existed long before Yosemite. In fact, in this thread, someone believed Mavericks broke their GPU: http://forums.macrumors.com/threads...phic-cards-on-macbook-pros-and-imacs.1663022/
    The problem isn't specific to, or caused by, any one version of OS X. People have had problems for years with these.
     
  14. ApolloBoy macrumors 6502a

    ApolloBoy

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    #14
    Sounds like somebody's never heard of coincidences. The 15" and 17" MBPs from 2011 have been known to have GPU issues since before Yosemite came out.
     
  15. T5BRICK macrumors 604

    T5BRICK

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    #15
    No, it won't. An OS update cannot cause a hardware failure. You just happen to be using a laptop with a known hardware defect, and the fact that it failed is purely coincidental. Fortunately, Apple will replace the logic board under their repair extension.
     
  16. keysofanxiety macrumors 604

    keysofanxiety

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    Nov 23, 2011
    #16
    The 2011 MBPs have issues with graphics cards failing. This is a documented issue. There's a class action lawsuit against Apple for this, and they repair units free-of-charge that have this issue. It's a known problem. It's merely a coincidence that the installation of a new OS made the issue apparent.

    Also it might be beneficial not to be so patronising in future when spewing conjecture.
     
  17. maflynn, Jul 15, 2015
    Last edited: Jul 15, 2015

    maflynn Moderator

    maflynn

    Staff Member

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    #17
    [MOD NOTE]
    Closed for moderator review

    The thread has been reopened. Please keep the discussion civil, debate the topic, do not attack/flame the posters.
     
  18. Mindinversion macrumors 6502

    Mindinversion

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    #18
    Yea, I'd definitely be looking at long term usage and temps on this one. It's possible that there was enough wear and tear on the card that, when updated with a new set of drivers, The resulting performance changes pushed the card over the edge. That's not the fault of the OS, and the above scenario is a huge stretch, but it is POSSIBLE. I've said for YEARS that the temps that Apple GPUs are typically exposed to are WAY too high for continued usage.

    [with the exception of the 2014 Macbook Pro 750m and the RiMac i5 with the 290x, both of which SURPRISINGLY run under 70c -- at least the ones I own do. Watching that MbP stay at 65c during marathon handbrake transcoding sessions absolutely startled the heck out of me]
     
  19. throAU macrumors 601

    throAU

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    Perth, Western Australia
    #19
    You don't know it was triggered by anything. Just because you changed your OS, doesn't mean that it may not have happened under the previous OS at the same time.

    That said, running pre-release software you get what you get.
     
  20. macpt thread starter macrumors newbie

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    #20
    Well yeah that's clearly the most likely scenario. The Radeons fried by El Capitan public beta installation are piling on reddit.com right now, so warning has been given to all fellow Mac users. As for the patently sad and shocking replies given by a few on this thread, they shall wither away in irrelevance.
     
  21. ApolloBoy macrumors 6502a

    ApolloBoy

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    #21
     
  22. fisherking macrumors 601

    fisherking

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    #22
    where on reddit? not on the el capitan forum...? anyway, you're right, and everyone else here is wrong... :cool:
     
  23. BasicGreatGuy Contributor

    BasicGreatGuy

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    #23
    Your Mac had components in it, that were defective to begin with. As others have already noted, El Capitan did not bring damage to your Mac. It simply revealed a flaw that was already there, and one that was going to surface at any time under El Capitan, Yosemite, or Mavericks.

    Instead of traversing around the internet posting a warning for Mac users to not install El Capitan, it would behoove you to focus on the core problem (hardware) of your Mac, which isn't the OS.

    Yelling fire in a crowded building, just because you can, is not a wise thing to do, especially when your voice is founded in logical fallacy and denial.

    There are good people on this forum. And many of them have been trying (politely I might add) to point out the clarity and truth of the situation, so that you will be a better informed Mac consumer. And instead of being thankful for the help offered, you wield your bellicose sword at any who dare to help you, or call into question the error of your supposition.
     
  24. macpt thread starter macrumors newbie

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    #24
    Oh boy, you guys keep coming, what is hard to understand in my posts or in "Mindinversion" accurate description that shamed the incredule replies above ?

    What is an el capitan forum ?! Since you asked about reddit, and actual MBP users might be undeterred due to the noise in this thread (such as misguided BasicGreatGuy above) here are the other Radeons burned by El Capitan beta that I found in minutes:

    https://www.reddit.com/r/osx/comments/392v2g/beta_testing_os_x_1011_el_capitan/csyl055
    https://www.reddit.com/r/applehelp_...bp_early_2011_hangs_midboot_after_el_capitan/
    https://www.reddit.com/r/apple/comments/3db8fw/el_capitan_public_beta_fried_my_macbook_pro_2011/

    You're welcome.

    Now I will leave you to it, deface the thread however you see fit.
     
  25. fisherking macrumors 601

    fisherking

    Joined:
    Jul 16, 2010
    Location:
    ny somewhere
    #25
    just to be clear...your replies are all good, but everyone else's 'deface the thread'? and, altho there's no discussion about the issue on the reddit el capitan forum, i checked out your links, and at least 3 people are having the problem (is one of them you?).

    regardless, good manners works well here. and an issue isn't universal unless literally everyone has it.
     

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