Email from asking for verification to avoid expiration?

Discussion in 'Mac Apps and Mac App Store' started by hendrik84, Oct 25, 2014.

  1. hendrik84 macrumors member

    Mar 28, 2011
    I'm not one usually fooled by scam but I'm wondering how "they" send this from This is the email I just got:

    "Dear Apple Customer,

    We are sorry to inform you that your iTunes account will expire within 72 hours .
    To avoid this a simple verification is required.Please click below :

    This is an automatic message.Please do not respond.If you need help please visit Apple Support.

    With respect ,
    Apple Customer Support.
    © Copyright Apple 2014"

    This address for the Verification link is http://roat.rgot without the gap.

    Now I haven't clicked that, nor do I intend to. But I wanted to get more info from you guys, cause it seems to be a legit email address?

    What say ye?
  2. Alrescha macrumors 68020

    Jan 1, 2008
    You set your 'from' address in your email client. You can (generally) set it to whatever you want. So can scammers.

  3. 0007776 Suspended


    Jul 11, 2006
    It is possible to spoof an email address, and that is probably what the scammers are doing here.
  4. hendrik84 thread starter macrumors member

    Mar 28, 2011
    Ah ok, I wasn't aware of that. Seems they're upping their game.
  5. geoffm33 macrumors 6502


    Dec 27, 2010
  6. mannyo1221 macrumors member

    Sep 21, 2011
    Blandford, UK.
    We have seen a few of these at work, and several other pretending to be receipts for iTunes purchases, or unauthorised account activity. All these emails supposedly originated from ????, but a quick look at the email headers shows otherwise.

    They are all attempts to get personal info from you, such as bank details, credit/debit card details, date of birth etc. or even install malware on your laptop/desktop.

    Never click on the links, or open attachments.
  7. maflynn Moderator


    Staff Member

    May 3, 2009
    So it has a non apple link in the email body and you're wondering about the authenticity? It's a phishing attempt pure and simple.

    Even when I get valid emails from apple/banks/etc, I never click on the link but log right into my account and/or call them.
  8. Michaelgtrusa macrumors 604

    Oct 13, 2008
    This is a scam be careful! i have seen these. It's best to change your e-mail to something other than your name and tell no one the new e-mail.
  9. BasicGreatGuy Contributor


    Sep 21, 2012
    In the middle of several books.
    iTunes accounts don't expire, especially in 72 hours.
  10. ElectronGuru macrumors 65816

    Sep 5, 2013
    Oregon, USA
    Email from asking for verification to avoid expiration?

    Good example of things to look out for:

    Would apple have such a policy
    Would Apple need to use email to announce it
    Would Apple use such a lame address as apple@apple
    Would Apple use a russian (.ru) domain
    Would Apple not use their own servers (see headers)
    Would Apple not use a U.S. IP address (see headers)
    Would Apple bounce through so many servers (see headers)
  11. Primejimbo macrumors 68040

    Aug 10, 2008
    The best thing to do is to call Apple to ask.
  12. gnasher729 macrumors P6


    Nov 25, 2005
    It's not just "possible" as in "highly sophisticated hackers can do it". It's very easy. For example, in Mail on MacOS X, open any email, then in the "View" menu, "Message" submenu, choose "Raw Source". What you see is exactly what someone has sent to an email server, and you see a "From:" field that just needs changing to "From: Apple <>". That's all.

    Of course if that email came from Apple, it would not say "Dear Apple Customer", but "Dear Hendrik" (thread starter). And .ru is somewhere in Russia :)
  13. Peace macrumors Core


    Apr 1, 2005
    Space--The ONLY Frontier
    Most important thing to remember is your iTunes account will never expire.

    The iTunes Match could expire but not your iTunes account in general.
  14. gnasher729 macrumors P6


    Nov 25, 2005
    Why would he change his email address? He obviously has a brain, so these scammers don't have much of a chance.
  15. Michaelgtrusa macrumors 604

    Oct 13, 2008
    Perhaps you have never really had this happen to you. I would recommend a new e-mail that no one know's about to try and help avoid this a second time. It doesn't take a rocket scientist to understand that.

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14 October 25, 2014