The late 2012 13" RMBP did have the SSD on a caddy type thing, but it's right on the board in the 2014.
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EMERGENCY! EMERGENCY! SSD Broke????
- Thread starter Dekema2
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The late 2012 13" RMBP did have the SSD on a caddy type thing, but it's right on the board in the 2014.
Too many replies than I can deal with for now, but I will contact home and tell them what happened. The nearest Apple Store is in Destiny USA in Syracuse about an hour away. Perhaps at some point I can get there but I don't know.
You can probably take it to an Authorized Apple Service Provider that is closer. Good luck!
EMERGENCY! EMERGENCY! SSD Broke????
Alright if Best Buy counts I'll try that! I guess (Best Buy has screwed with me personally in the past just in the process of me buying my computer!!)
Alright if Best Buy counts I'll try that! I guess (Best Buy has screwed with me personally in the past just in the process of me buying my computer!!)
Oh. Alright then, thanks and goodnight. I'll keep everyone posted when things start moving.
I doubt it.
Of course they may quite rightly tear you a new one because of why it has a hardware issue.
Ok, this kind of thing used to happen all the time in the mechanical hard drive days. In fact, it was almost certain death for the hard drive and data within. But a brand new 2014 rMBP with an SSD? This thread is just weird. You'd better hope the SSD has just come loose from its socket, otherwise something much worse could be wrong, such as something coming unsoldered.
What's weird about it? Testosterone-fueled guy throws computer... now computer doesn't work. How is that weird?
Throwgate? I don't think so...
It's a sensitive electronic device. There's no head to slap against a spinning disk, but they can still fail.
It's hard to imagine it might have been jarred out of its socket, as IIRC there's a screw holding it in place too. But have a Genius take a look-- it's under warranty, so you shouldn't open it.
If there's no visible dents, skewness of the display or other evidence of abuse, the issue will probably come down to a warrantable failure. You have a backup, right?
Don't take it to Best Buy...
Find either an Apple Service Provider, or take it to the store an hour away...
I'm betting a cable got jarred/disconnected somewhere with the impact.
Regarding throwing your laptop...I'd find another team, if I were you (from the guy who remembers (vaguely) watching the Bills with OJ Simpson running the ball
(parents were from Buffalo, they were huge Bills fans, back in the day).
If you were comfortable taking the thing apart, you could just do a quick inspection of the cable/drive thingee (iFixit has great pictures). If you are not comfortable, then don't attempt it, the dang parts get smaller every year.
Find either an Apple Service Provider, or take it to the store an hour away...
I'm betting a cable got jarred/disconnected somewhere with the impact.
Regarding throwing your laptop...I'd find another team, if I were you (from the guy who remembers (vaguely) watching the Bills with OJ Simpson running the ball
(parents were from Buffalo, they were huge Bills fans, back in the day).If you were comfortable taking the thing apart, you could just do a quick inspection of the cable/drive thingee (iFixit has great pictures). If you are not comfortable, then don't attempt it, the dang parts get smaller every year.
Okay I'm back for clarification, I had a speck case on so I probably thought I was handling an iPhone with an Otterbox so-to-speak... I'll never think that again.
I've never touched the outside of the computer before, I wore gloves putting the case on. At the time that's how careful I was.
Computers aren't indestructible. But I'm worried because I already knew SSDs don't sustain shock damage and HDDs do, but it can't find the startup disk nor can I find it in Disk Utility...
Me and my dad opened my now-sold mid-2010 Mac mini to fix a bent RAM card holder. However I know this is much different.
I'd surely just like to check for simple things like you asked and might order the tools sometime when I tell my parents.
Good I read this. I'll hold off on opening it. I don't necessarily have a backup but thanks to iCloud Drive some more important things are there. Also, most of my really important items are on a Time Machine backup from my 2010 Mac mini on Mavericks, which I've regretted looking into because it would be hard as hell to upgrade it and make it work with this new computer.
And once again thanks everyone for your advice, it's been helpful.
I've never touched the outside of the computer before, I wore gloves putting the case on. At the time that's how careful I was.
Computers aren't indestructible. But I'm worried because I already knew SSDs don't sustain shock damage and HDDs do, but it can't find the startup disk nor can I find it in Disk Utility...
Don't take it to Best Buy...
Find either an Apple Service Provider, or take it to the store an hour away...
I'm betting a cable got jarred/disconnected somewhere with the impact.
Regarding throwing your laptop...I'd find another team, if I were you (from the guy who remembers (vaguely) watching the Bills with OJ Simpson running the ball
If you were comfortable taking the thing apart, you could just do a quick inspection of the cable/drive thingee (iFixit has great pictures). If you are not comfortable, then don't attempt it, the dang parts get smaller every year.
Me and my dad opened my now-sold mid-2010 Mac mini to fix a bent RAM card holder. However I know this is much different.
I'd surely just like to check for simple things like you asked and might order the tools sometime when I tell my parents.
Good I read this. I'll hold off on opening it. I don't necessarily have a backup but thanks to iCloud Drive some more important things are there. Also, most of my really important items are on a Time Machine backup from my 2010 Mac mini on Mavericks, which I've regretted looking into because it would be hard as hell to upgrade it and make it work with this new computer.
And once again thanks everyone for your advice, it's been helpful.
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Hi there!
Don't worry about it, stuff happens. I've gotten mad and slammed my laptop shut before, or typed too hard on the keyboard. We're all human
As for the laptop itself, is there any visible physical damage to the laptop?
If there's no physical damage to the laptop, obviously don't mention throwing the laptop to the Genius/service provider helping you. Just say the SSD was unrecognized suddenly. It shouldn't cost anything at all if the laptop is still under warranty and has no physical damage to it (warranty should be a year at least, 3 years if AppleCare was added to it).
Good luck!
Don't worry about it, stuff happens. I've gotten mad and slammed my laptop shut before, or typed too hard on the keyboard. We're all human
As for the laptop itself, is there any visible physical damage to the laptop?
If there's no physical damage to the laptop, obviously don't mention throwing the laptop to the Genius/service provider helping you. Just say the SSD was unrecognized suddenly. It shouldn't cost anything at all if the laptop is still under warranty and has no physical damage to it (warranty should be a year at least, 3 years if AppleCare was added to it).
Good luck!
Hi there!
Don't worry about it, stuff happens. I've gotten mad and slammed my laptop shut before, or typed too hard on the keyboard. We're all human
As for the laptop itself, is there any visible physical damage to the laptop?
If there's no physical damage to the laptop, obviously don't mention throwing the laptop to the Genius/service provider helping you. Just say the SSD was unrecognized suddenly. It shouldn't cost anything at all if the laptop is still under warranty and has no physical damage to it (warranty should be a year at least, 3 years if AppleCare was added to it).
Good luck!
Yeah that's the one thing you don't want to do: mention how it happened.
There is NO visible damage at all probably thanks to the Speck case I guess. We just bought it this past August.
Perfect, you're in luck, then!!! Just take it in to the Apple Store and/or an authorized repair provider - you shouldn't have to pay a cent.
If your parents ask what happened, just say it suddenly stopped working and recognizing the hard drive. That's all. Don't mention the football game. It's technically true; you're just omitting a small detail
Perfect, you're in luck, then!!! Just take it in to the Apple Store and/or an authorized repair provider - you shouldn't have to pay a cent.
If your parents ask what happened, just say it suddenly stopped working and recognizing the hard drive. That's all. Don't mention the football game. It's technically true; you're just omitting a small detail
Well yeah...
Also, I looked on Apple's website at the warranty info: it's a little confusing. What's the catch?
If your parents ask what happened, just say it suddenly stopped working and recognizing the hard drive. That's all. Don't mention the football game. It's technically true; you're just omitting a small detail
I suspect that's not too far from the truth. Seems very unlikely the SSD was damaged given there's no external damage.
They'll cover manufacturing defects. Misuse covers throwing the computer, accident covers drops, spills, etc. Common sense.
So no coverage from an accident or misuse=no service?
Also the story is it just stopped working, because in reality it really did just stop working. If you shake it you don't hear loose parts.
They'll service but aren't under any obligation to repair accidental damage or damage caused by abuse/misuse under warranty. Typically repairs due to user-caused damage tend to be rather costly, but you may luck out if there is no obvious physical damage.