Executive relations on 2015 13inch Rmbp backlight bleed

salvator

macrumors regular
Original poster
Jan 29, 2015
147
0
hey guys ,
I just received my 13inch 2015 rmbp.
I got it as an exchange for my 13inch 2014 model which had gone through 3 screen replacements.
I got in touch with the Apple Executive Relations and after a lot of struggle they sent me a replacement machine

My screen is the A029 screen which many people say is the bad one so I don't know

The screen seems fine there is no IR or uneven tint and the colors seem okay to my eye though when i compare it to my nexus tablet it seems yellow.

The only problem is that the screen has a very minute backlight bleed and one can notice it only in pitch dark conditions , is this acceptable? I'm just curios since I apparently have the bad screen and can the backlight bleed get worse with time?

I guess I'm afraid I'll have to live with it I don't know if the Apple Executive team will provide me with another laptop, this one took a months time anyway and I had to send out several emails just to get this much done.
 

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Dark Void

macrumors 68030
Jun 1, 2011
2,614
478
Hi,

It can get worse, although most people would probably argue that is paranoid thinking and it should be fine. I wouldn't settle personally. The simple fact that you're making a post about it indicates at least some level of worry, and the worst thing you can do is accept it when it is clearly a defect.

I hope this helps.
 

JD92

macrumors 6502a
Apr 14, 2005
934
31
hey guys ,
I just received my 13inch 2015 rmbp.
I got it as an exchange for my 13inch 2014 model which had gone through 3 screen replacements.
I got in touch with the Apple Executive Relations and after a lot of struggle they sent me a replacement machine

My screen is the A029 screen which many people say is the bad one so I don't know

The screen seems fine there is no IR or uneven tint and the colors seem okay to my eye though when i compare it to my nexus tablet it seems yellow.

The only problem is that the screen has a very minute backlight bleed and one can notice it only in pitch dark conditions , is this acceptable? I'm just curios since I apparently have the bad screen and can the backlight bleed get worse with time?

I guess I'm afraid I'll have to live with it I don't know if the Apple Executive team will provide me with another laptop, this one took a months time anyway and I had to send out several emails just to get this much done.
Hey Salvator

I know how difficult it can be once you catch the backlight-bleed/screen-uniformity obsession bug. I myself have returned more MacBooks than I'd care to admit to over issues like this.

To maintain your sanity, it might be good for you to go through display reviews on AnandTech (http://anandtech.com/tag/displays) and check out the "Uniformity" section. You'll find that some level of non-uniformity is normal with current display technology.

For what it's worth, the backlight bleed you describe and which is visible in your photos is something I have seen on pretty much every MacBook Pro I have owned (and I've owned a lot). I find that it's best to assess display uniformity on a grey screen, which will give you an idea of how uniform your display will be during day-to-day use. I find that a black screen tends to seriously expose even small variations, and I've yet to come across an iPad or MacBook with anything even approaching a uniform black display.

TL;DR If this backlight bleed is the only issue your MacBook has, then I would say this one is a keeper.
 

MBHockey

macrumors 68040
Oct 4, 2003
3,937
170
New York
why are you asking other people if something in your new laptop is acceptable?

this is a strictly personal decision.
 
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ZXMustang

macrumors member
May 16, 2015
69
45
This is why you don't buy a black car, its shows everything.... That screen is fine man. Time to enjoy your virtually free upgrade. I have had 3 of these new 2015 13" rMBPs and they all look like that. Why are you sitting on a black screen anyway. At no point will you need to stare at a black screen ever for more than a few seconds.
 

Dark Void

macrumors 68030
Jun 1, 2011
2,614
478
This is why you don't buy a black car, its shows everything.... That screen is fine man. Time to enjoy your virtually free upgrade. I have had 3 of these new 2015 13" rMBPs and they all look like that. Why are you sitting on a black screen anyway. At no point will you need to stare at a black screen ever for more than a few seconds.
I think you mean a white car. Black bedsheets maybe ... but a black car hides things like dirt pretty well.
 

ZXMustang

macrumors member
May 16, 2015
69
45
I think you mean a white car. Black bedsheets maybe ... but a black car hides things like dirt pretty well.
Negative. Black will show every spec of dust and every swirl and scratch easily. Silver and white are the most low maintenance colors for cars.
 

salvator

macrumors regular
Original poster
Jan 29, 2015
147
0
Hey Salvator

I know how difficult it can be once you catch the backlight-bleed/screen-uniformity obsession bug. I myself have returned more MacBooks than I'd care to admit to over issues like this.

To maintain your sanity, it might be good for you to go through display reviews on AnandTech (http://anandtech.com/tag/displays) and check out the "Uniformity" section. You'll find that some level of non-uniformity is normal with current display technology.

For what it's worth, the backlight bleed you describe and which is visible in your photos is something I have seen on pretty much every MacBook Pro I have owned (and I've owned a lot). I find that it's best to assess display uniformity on a grey screen, which will give you an idea of how uniform your display will be during day-to-day use. I find that a black screen tends to seriously expose even small variations, and I've yet to come across an iPad or MacBook with anything even approaching a uniform black display.

TL;DR If this backlight bleed is the only issue your MacBook has, then I would say this one is a keeper.
Thanks for the reply, I know I have become really paranoid by coming here, I remember before I knew about these defects I wouldn't even care about them but now it's like I'm trying to find a fault in my screen and focusing only on that :/ and yes the backlight bleed seems to be the only issue.
I know that
That screen looks perfectly fine... You're not going to get "perfection" in a consumer-grade laptop.

Dents and dead pixels are one thing, but that... Come on man
This is why you don't buy a black car, its shows everything.... That screen is fine man. Time to enjoy your virtually free upgrade. I have had 3 of these new 2015 13" rMBPs and they all look like that. Why are you sitting on a black screen anyway. At no point will you need to stare at a black screen ever for more than a few seconds.
Thanks for your replies guys.
Well I agree that I won't be sitting on a black screen 24/7 but I was just paranoid since apparently I have the A029 screen and everyone out here says its the bad and faulty one.
I dont understand why Apple uses such displays.
Secondly I was scared that the backlight bleed could get worse over time, could that be possible?
And again I understand if this was some cheap 400-500$ laptop but here the screen component itself cost 400-500 $ bucks, so shouldn't one expect a little perfection while paying such a hefty premium?

Also to mention the screen is a little pink when compared to tft monitors hope that is okay
 
Last edited:

joe-h2o

macrumors 6502a
Jun 24, 2012
997
445
If you're looking for perfection and no backlight bleed from an IPS panel then you're on a quest to find the dung of the offspring of a unicorn and a rocking horse.

It's one of the compromises of IPS display technology. If you want reduced or zero bleed, use a TN panel.
 
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Dark Void

macrumors 68030
Jun 1, 2011
2,614
478
Negative. Black will show every spec of dust and every swirl and scratch easily. Silver and white are the most low maintenance colors for cars.
So ... if you drive a white car through mud, it is lower maintenance to clean than a black car? Sounds about the same, if not worse.

This is widely off-topic however.
 

ZXMustang

macrumors member
May 16, 2015
69
45
What are these drops of water falling from my masculine eyes?

In my defense, I don't own a car.

You dont say. But then again this is the internet, and its pretty much SOP to comment on things one knows nothing about. Carry on.
 

newellj

macrumors 604
Oct 15, 2014
7,748
2,629
East of Eden
Thanks for the reply, I know I have become really paranoid by coming here, I remember before I knew about these defects I wouldn't even care about them but now it's like I'm trying to find a fault in my screen and focusing only on that :/ and yes the backlight bleed seems to be the only issue.
I know that




Thanks for your replies guys.
Well I agree that I won't be sitting on a black screen 24/7 but I was just paranoid since apparently I have the A029 screen and everyone out here says its the bad and faulty one.
I dont understand why Apple uses such displays.
Secondly I was scared that the backlight bleed could get worse over time, could that be possible?
And again I understand if this was some cheap 400-500$ laptop but here the screen component itself cost 400-500 $ bucks, so shouldn't one expect a little perfection while paying such a hefty premium?

Also to mention the screen is a little pink when compared to tft monitors hope that is okay
You've really diagnosed the situation yourself - you are spending way too much time reading ignorant and paranoid posts on the internet and it's gotten under your skin. (8-/ As others have said, IPS panels are not going to give you zero backlight bleed...and there are lots of perfect great A029 displays. Relax and enjoy - or if it really is bothering you, return or sell the computer and get something else. :)
 

augustya

macrumors 68040
Feb 17, 2012
3,174
432
To the OP Just because Apple offers 14 day return policy in America consumers like you take full advantage of it.

That screen is as perfect as it can get Man ! That screen is a keeper.

Don't worry about it ! It is just perfect !
 
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salvator

macrumors regular
Original poster
Jan 29, 2015
147
0
You've really diagnosed the situation yourself - you are spending way too much time reading ignorant and paranoid posts on the internet and it's gotten under your skin. (8-/ As others have said, IPS panels are not going to give you zero backlight bleed...and there are lots of perfect great A029 displays. Relax and enjoy - or if it really is bothering you, return or sell the computer and get something else. :)
To the OP Just because Apple offers 14 day return policy in America consumers like you take full advantage of it.

That screen is as perfect as it can get Man ! That screen is a keeper.

Don't worry about it ! It is just perfect !
Thank you so much guys, I guess this is just what I needed.
Going to keep myself away from the forums for a while now otherwise when I read stuff I unnecessarily become paranoid.
 

Kristine

macrumors 6502a
Feb 21, 2005
599
173
I went though eight 2015 13" rMBP before getting number nine last Friday and finally being happy. It is the A029 screen, has no image retention, though it was very warm out-of-the-box. A simple calibration of the screen resolved the issue though. This screen is also the most uniform out of all the nine screens.

From someone who went through nine of these: If your screen has no image retention and the screen is uniform, honestly I would keep it and calibrate the screen to your liking (I prefer my screens to look more cooler than warm).
 
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Smoothie

macrumors 6502a
Jun 23, 2007
614
334
California
If you're looking for perfection and no backlight bleed from an IPS panel then you're on a quest to find the dung of the offspring of a unicorn and a rocking horse.

It's one of the compromises of IPS display technology. If you want reduced or zero bleed, use a TN panel.
You're confusing backlight bleed with IPS glow. All panels, including IPS or TN, can have backlight bleed. You can usually distinguish IPS glow from backlight bleed by changing your viewing angle. If the areas of brightness move with a change in viewing angle, it's IPS glow which affects most every IPS panel to one degree or another. If the areas of brightness are just at the edges of the screen and don't change with a change in viewing angle, it's probably backlight bleed.
 

newellj

macrumors 604
Oct 15, 2014
7,748
2,629
East of Eden
Honestly, it doesn't matter what the topic is - computers, cameras, automobiles, toasters, TVs, stereo equipment, golf clubs or firearms - internet fora are lightning rods for complaint and concern. If we thought that forum posts were a good indication of the general public experience, all of these manufacturers would have gone out of business a long time ago. :)
 

W123a

macrumors newbie
May 15, 2015
28
8
Sadly, if you want perfect blacks you will have to get a Samsung (tablet). Affordable OLED screens cant come soon enough.
 
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SlCKB0Y

macrumors 68040
Feb 25, 2012
3,140
205
Sydney, Australia
So ... if you drive a white car through mud, it is lower maintenance to clean than a black car? Sounds about the same, if not worse.

This is widely off-topic however.
Having owned both, black is way worse because it shows up imperfections in the paint way more. The white you just wash off and it looks great.
 

SlCKB0Y

macrumors 68040
Feb 25, 2012
3,140
205
Sydney, Australia
I went though eight 2015 13" rMBP before getting number nine last Friday and finally being happy.
...
From someone who went through nine of these: If your screen has no image retention and the screen is uniform, honestly I would keep it and calibrate the screen to your liking (I prefer my screens to look more cooler than warm).
So basically you are single-handedly the reason why the rest of the world pays so much for these damn things?
 
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