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Executive relations on 2015 13inch Rmbp backlight bleed
- Thread starter salvator
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What? I don't understand how one person's quest for the perfect screen affects "the rest of the world".
All those eight laptops they rejected for no real reason didn't add to Apples cost per unit then?
thanks it's great to hear that there are good A029 screens too. Even mine seems a little warm, how did you calibrate it?What did you do?
If you are new to this, the easiest way to do this would be to just go through the calibration software on your MacBook (under the display setting) and slide the colour point to a number you are happy with (to remove yellow you need to head the slider right). It might take you a few goes to get a profile you are happy with.
I was just comparing content from my laptop to my tv and I noticed that my tv is relatively cooler hence making my screen appear yellowish, does that mean it needs calibration?
No it means you need to realise that every panel is slightly different to every other and that calibration is needed if you need them to look the same, ie print publishing etc. If it's just personal use what does it matter.
Really good professional quality calibrated monitors will cost more than a maxed out rMBP on their own.
Apple doesn't mind that people exchange these things. Eight or nine exchanges is not unheard of on the forums and apparently, Apple wants people to be happy or they would say no.
I exchanged my base 2015 Retina MBP for the high end model. They asked why and I mentioned that I simply wanted the higher capacity storage.
I don't know about the US, but apple I think apple has a 3 unit limit in the UK. Just got my new 13 rmbp after a month and a half of hassle and a bit annoyed by the backlight bleed. Should this one be going back or is it normal?
The orange glow in the right hand corner, although the camera has exaggerated it is also a problem.
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What about quality control / RMA limitations? This is my third retina mac, previous returns have included a unit with scratches out the box and strong yellow tint to one half of the screen, and another with a grey streak down the middle of the screen and the anti-glare rubbing off.
Apple had said that after three replacement units my options would be limited to a refurbed replacement or a repair under applecare. Others on this site have had similar problems and received a fourth unit by CC'ing executive relations into their emails. As it stands now for me, apple has kindly agreed rather than replace the unit to refund the initial order in full and place a new order.
I know a lot of people joke that these forums are a place for overly OCD people to gather, but I use this laptop everyday for professional design work, photography and web design. The quality of the screen is really important. I may be wrong but despite the fact Apple is a gigantic company I still think they care about what their client base values, and how their products could be improved. It was my understanding that amongst other things this channel was one of the reasons for executive relations.
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