what does your verizon bill say?
my iphone says over 10GB but my att bill is less than a few hundred mb
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Extreme Data Usage with iOS 6
- Thread starter zim2411
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what does your verizon bill say?
my iphone says over 10GB but my att bill is less than a few hundred mb
I set up a VPN on my Windows Vista machine, logged traffic in Wireshark, and copied it over to a SQLite database to run some basic stats. I'm sure there's a better way, but it works.
I'm going to investigate Spotify usage, I think that's the primary culprit. No abnormally high usage today -- I didn't use Spotify at all.
I've also been monitoring my usage like a hawk and have been seeing large chunks of data usage pop up when I am in my office (no wifi). Anywhere from 22-66 megs, I don't let iTunes, Facetime stream off Cellular Data. Honestly its nothing more than a few games of scramble with friends, texts, emails and a little facebook (no more than a few times an hour). I have no clue what 66 megs could have been eaten up during this time. Any help would be appreciated.
In the same boat. According to iOS, I received 1.3GB of data in the last 24 hours. There's no possible way! This is a huge issue for me...
I've been having major issues as well (I'm a Canadian customer on Rogers). I won't be able to get the daily breakdown until my next bill comes but I have a 6GB plan, have rarely gone over 1.5GB's and am currently at over 8GB with absolutely no abnormal usage. I believe it's all started with iOS6 as well.
Looking around, I've seen other places say it might have something to do with the podcast app and iOS6
edit: By the way, I'm on an iPhone 4, if it matters.
Looking around, I've seen other places say it might have something to do with the podcast app and iOS6
edit: By the way, I'm on an iPhone 4, if it matters.
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I am having the same problems
Hi,
I am in the Uk and am on O2, and I have just had my data capped as I have gone over my 1GB allowance for the first time in 4 years. I regularly use about 35mb a day but had a massive spike of 450mb this week.
O2 won't investigate as they say that is impossible to be a mistake, and it seems that the phone must be behaving weirdly.
Nice to know that I am not alone though
Any idea if a fix is coming?
Hi,
I am in the Uk and am on O2, and I have just had my data capped as I have gone over my 1GB allowance for the first time in 4 years. I regularly use about 35mb a day but had a massive spike of 450mb this week.
O2 won't investigate as they say that is impossible to be a mistake, and it seems that the phone must be behaving weirdly.
Nice to know that I am not alone though
Any idea if a fix is coming?
Any news from the VPN guy who was going to inspect all the traffic to see what it is causing this data drain?
Silly question but I assume the networks do the count at the gateway or switch? And they don't rely on the phone? I've used 1.2gb so far this month and I reset my phone a few days ago as I'm on wifi at home and I only used 40mb, so god knows how I managed to use 1.2gb
Silly question but I assume the networks do the count at the gateway or switch? And they don't rely on the phone? I've used 1.2gb so far this month and I reset my phone a few days ago as I'm on wifi at home and I only used 40mb, so god knows how I managed to use 1.2gb
It appears its favouring cellular over WiFi, although its very hard to prove this.
I unplugged my phone line from my ADSL so I still had WiFi expecting the phone to connect to the Internet via cellular in the back ground, but just acted as normal and had zero Internet.
Although, looking at my cellular usage on my providers website (Telstra Australia) it appears its eating cellular when I'm connected to wifi at home.
All very weird.
I unplugged my phone line from my ADSL so I still had WiFi expecting the phone to connect to the Internet via cellular in the back ground, but just acted as normal and had zero Internet.
Although, looking at my cellular usage on my providers website (Telstra Australia) it appears its eating cellular when I'm connected to wifi at home.
All very weird.
Called Verizon and it's all fixed now
I called 611 and an operator had me punch in some magic numbers. Something was reset and now no more data loss.
I had to wait on hold about 15 minutes but it was worth it.
Do it. Get this fixed. I hate seeing so many people having trouble with my favorite phone.
BTW, I'm using a 4S and upgraded the OS a couple of days ago. Was eating up tons of data overnight when nothing was being used.
Best of luck!
-Braggi
I called 611 and an operator had me punch in some magic numbers. Something was reset and now no more data loss.
I had to wait on hold about 15 minutes but it was worth it.
Do it. Get this fixed. I hate seeing so many people having trouble with my favorite phone.
BTW, I'm using a 4S and upgraded the OS a couple of days ago. Was eating up tons of data overnight when nothing was being used.
Best of luck!
-Braggi
What?
Magic numbers?
I find this suspect; and btw many are also on AT&T with the issue.
I have the same issue...
I think the heavy data usage is due to iTune match streaming music to iphone with iOS6...
I think the heavy data usage is due to iTune match streaming music to iphone with iOS6...
I checked my wife's usage on her iPhone 4 this morning for the heck of it and she's at almost 1gb after 3 days into our new cycle. She never goes through that much data in a whole month. Nothing abnormal with my iPhone 5 and data usage.
I hope Apple figures this out soon.
I hope Apple figures this out soon.
I am supporting the theory that this is a bug on iOS 6, and for some reason it cant tell when youre using wifi or LTE/4G.
I am on ATT so have the ATT app, on that, which started on the 27th is shows I have used 800mb, and on the iPhone 5 it shows 1.6 as of yesterday, and I know I didn't double the usage today. So I am assuming its a iOS bug, and not actually using that data.
On a side note...there is my plan...Ha, wonder if I can use this against them when I get throttled at 5g.
I am on ATT so have the ATT app, on that, which started on the 27th is shows I have used 800mb, and on the iPhone 5 it shows 1.6 as of yesterday, and I know I didn't double the usage today. So I am assuming its a iOS bug, and not actually using that data.
On a side note...there is my plan...Ha, wonder if I can use this against them when I get throttled at 5g.
Attachments
maybe its in Oracle, but as far as i know SQL server has no value for unlimited. they have to put some value for the limit on unlimited data
The reason I stumbled upon this thread was because today I got a notice from Bell saying that I was at $250 of data overage and that they were stopping my usage. I called them and they claim I am nearly 7GB over my 6GB monthly cap with 4 days left in my billing cycle. Upon looking at my detailed usage on their site I have documented large amounts of data usage while within strong home or work WIFI coverage often at strange times.
Examples:
27/09/2012 @ 12:25pm 564MB
25/09/2012 @ 12:25am 966MB
22/09/2012 @ 6:51pm 1708MB
22/09/2012 @ 4:52am 734MB
21/09/2012 @ 4:00am 847MB
20/09/2012 @ 3:20am 638MB
My 6-month trend shows an average of around 2GB per month in March, April and May. In June usage doubled to 4GB, then doubled again in July to 8GB, and last month down to just shy of 6GB. I didn't notice the increased usage in July because I knew I had Long Distance charges so I just paid the bill without checking it, my fault I know.
I don't have iTunes match, have "Diagnostic & Usage" reporting turned off, "Automatic Downloads" turned off over cellular.
Please help me understand the large chunks of data being used over cellular while within WiFi, often times while I am sleeping.
Edit: I'm also on a 4S not a 5
Examples:
27/09/2012 @ 12:25pm 564MB
25/09/2012 @ 12:25am 966MB
22/09/2012 @ 6:51pm 1708MB
22/09/2012 @ 4:52am 734MB
21/09/2012 @ 4:00am 847MB
20/09/2012 @ 3:20am 638MB
My 6-month trend shows an average of around 2GB per month in March, April and May. In June usage doubled to 4GB, then doubled again in July to 8GB, and last month down to just shy of 6GB. I didn't notice the increased usage in July because I knew I had Long Distance charges so I just paid the bill without checking it, my fault I know.
I don't have iTunes match, have "Diagnostic & Usage" reporting turned off, "Automatic Downloads" turned off over cellular.
Please help me understand the large chunks of data being used over cellular while within WiFi, often times while I am sleeping.
Edit: I'm also on a 4S not a 5
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Big enough to keep me from upgrading my wife's 4S to OS6, and maybe enough to postpone my own 5 purchase. Right now there's a 10/27 est ship time. Does anyone believe Apple will solve it by then?
BTW by kids all have moved to OS6 on their 4Ss, and I'm going to see if any of them have the data problem. Back later.
Same
Got the problem as well, my data being counted against me even tho I'm on wifi. I've talked to both Verizon and Apple told them about me reseting my usage in iphone testing with cellular data on/off and wifi on all times, my data being counted with wifi on, they were both very helpful.
Verizon said no extra charges just try to turn off cellular data when ever possible while we look into this, I'm suppose to hear back next week while they monitor my data and get it passed to higher ups. Apple is suppose to call back today or tomorrow it got passed to a engineer, they admitted that the iPhone should use wifi whenever possible over LTE.
The first apple CS I talked to tried saying the iPhone 5 is built for LTE and will use that over wifi, the only solution was to turn off cellular data in the settings, ill be so upset if that is the truth.
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Pretty much exact same boat as you just waiting to hear back from Verizon and Apple. I hope we get this fixed. We can't be the only ones right? I mean its gotta be bigger than scuffgate, maybe some people just haven't noticed it yet?
Got the problem as well, my data being counted against me even tho I'm on wifi. I've talked to both Verizon and Apple told them about me reseting my usage in iphone testing with cellular data on/off and wifi on all times, my data being counted with wifi on, they were both very helpful.
Verizon said no extra charges just try to turn off cellular data when ever possible while we look into this, I'm suppose to hear back next week while they monitor my data and get it passed to higher ups. Apple is suppose to call back today or tomorrow it got passed to a engineer, they admitted that the iPhone should use wifi whenever possible over LTE.
The first apple CS I talked to tried saying the iPhone 5 is built for LTE and will use that over wifi, the only solution was to turn off cellular data in the settings, ill be so upset if that is the truth.
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Pretty much exact same boat as you just waiting to hear back from Verizon and Apple. I hope we get this fixed. We can't be the only ones right? I mean its gotta be bigger than scuffgate, maybe some people just haven't noticed it yet?
This is much worse than either scuffgate or antennagate. Wait for the BILLIONS in worldwide overage charges to hit!!
