Face ID isn't perfect, but neither was touch ID. Is there supposed to be an expectation level that Face ID is supposed to be perfect? There were downfalls to touch ID that didn't make it useful in every single situation, just as Face ID won't be useful in every single situation. But that doesn't mean ultimately neither one of them is not acceptable biometric securities. The fact is, either Face ID and gesture controls is a learning curve, and it's an adaptation phase . But either way, it's the way Apple is leading with this new user interface and security solution. It's just that it doesn't fit everybody else's preference.
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iPhone X Face ID is crap....
- Thread starter scaramoosh
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Face ID isn't perfect, but neither was touch ID. Is there supposed to be an expectation level that Face ID is supposed to be perfect? There were downfalls to touch ID that didn't make it useful in every single situation, just as Face ID won't be useful in every single situation. But that doesn't mean ultimately neither one of them is not acceptable biometric securities. The fact is, either Face ID and gesture controls is a learning curve, and it's an adaptation phase . But either way, it's the way Apple is leading with this new user interface and security solution. It's just that it doesn't fit everybody else's preference.
MH01
Suspended
Not at all. The point I'm making is that like touchid it will improve fast , by version 2 of touchid it was very fast , I think it great now . Faceid if had .... same experience as when touchid came out, new unlocking method that worked but got better .
Hang on a sec. let's not go down a rabbit hole . My background is software development, and I giggle when people say "oww they will fix that in the software " , this is the same as faceid , take any issue and we have some remarks on here people saying "machine learning will solve it " fact is we can't overcome hardware limitations .... improvement will come as the hardware and software improves .
Tl:tr my point is faceid will improve like touchid did. I think we are saying the same thing 😉
newellj
macrumors G3
That's an interesting thought. Every government-related photo these days requires you to take your glasses off, even if you wear them full-time. I assume that's for accuracy of facial scans. Perhaps glasses degrades FaceID?
maflynn
macrumors Broadwell
Yes, good point, because when I got my picture taken for my license they had me remove my glasses, which was a first. Before I was required to wear glasses for my photo. They told me it was for the facial recognition.
That was the thinking of another thread (I don't have the link handy)
MH01
Suspended
My team dynamic , the iOS devs are very critical of the iPhone x, they are big apple fans, the android devs like it more , I'll leave it at that . Look it's £1350 for a phone with AppleCare .... I can easily afford it, though that's getting a little silly.... for me 🙂
iPhones have always been premium . I fail to see how the X is premium premium . To be honest I still consider the iPhone 4 to be the best iPhone . I just don't see how "premium" is an excuse to offer a different user journey . Disagree if you like .
You are correct, I'm a massive jobs fan, and with him gone I'm not happy where they are heading , though I'm an apple user for a very long time, and my opinion will differ from others . I'm not saying I'm right and others are wrong. You know me, old grumpy apple fan not dealing with change 😉
aevan
macrumors 601
Interesting. Not to sound gross or anything, but I do have "oily" hands. I leave smudges and marks on screens so easily, my Apple Pencil is almost always just a tiny bit bit greasy, even though I wash my hands constantly. It's not something extreme, it's not like people avoid shaking my hand - it's just something I realized might be the case.
Not sure about the hands of my friends, but they are both artists and they using pencils and brushes and mice and use their hands constantly while working, in a way that may cause hands to sweat and fingers to be less "dry". Again, just speculation, I have no idea, really 🙂
No, not you specifically. I was thinking about it in general, as I do know some people who like to use their phones while they are flat on the table. I can understand why this is so, and I'm not saying it's a silly way to use a phone, just that you can't biometrically unlock all phones when used this way (not just the X, but most popular Android phones as well) so I'm guessing we can all live with this.
I understand what you're saying. The reason I like Face ID so much is, probably, because I already held the phone in a way that makes it work every time. Seriously, I didn't change anything, I hold it like I normally would and it works. But it did occur to me that some people use it quite differently. For example, I listened to one ATP podcast where one of the guys (can't remember who) mentioned he uses the phone really close to his face and that can get Face ID to mess up.
However, I have to add that I was surprised how tolerant Face ID is when it comes to positioning. Just out of curiosity, have you tried turning off attention aware unlock? It heard it should work better with strange angles, at a small cost of extra security.
True. Good design is hard, especially with products that are used by so many people. Still, I find it curious how people don't want to invest any effort into getting what they want from their devices. A lot of people here just "decided" they hate Face ID, I'm sure of that. And they never considered all the complexities of a design, never gave much thought of different people, different use cases, different problems to solve (like mine or your son's, where Touch ID fails so often). Every design comes with benefits and downsides - but we can try and see the positives before the negatives, because that - in my opinion - pushes the technology forward. Not here, though 🙂
Still, whatever your views, you can be vocal and criticize and still produce a post that is enjoyable to read, even if you disagree - and your latest post proves that. I don't think anyone can read your post (the one I'm quoting here) and have a negative reaction, whether they agree or not. This is what MR forums lack, but I guess we both know the answer to that: "welcome to the Internet" 🙂
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I wear glasses, I don't think that's it. I think it comes down to positioning, really. How you hold and use your phone.
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I'm not trying to be inconsiderate, but if you read back, I already explained to you twice that when I said premium, I was referring to the construction and build, premium doesn't equate Gesture controls or Face ID. Apple charges a premium, but regardless of what someone Can afford, they have to justify the price point as that was already reiterated. The cost of the iPhone X is relative, but to what extent can somebody truly appreciate all its capabilities, that's dependent on the user.
MH01
Suspended
I think we agree they are premium, though they always have been right ?
It's undercook that devices that have always been available to everyone have got "premium pricing" - so.... I consider the iPad Pro to be iPad Air 3.... "pro" is an excuse to put the price up. I think the X is in the same situation. The iPhone 8 is a premium iPhone no ? Actually the x is more premium, it does remind me of the 4
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maflynn
macrumors Broadwell
I can see that being an issue, because if your fingers are wet the accuracy of TouchID goes down, and so oily skin could also be a factor.
I don't know but it seems many people who have glasses are complaining.
I found that thread I was referencing and a number of people are surmising that glasses may be one factor
FaceID missing 80% of the time
newellj
macrumors G3
Top-posting for brevity.
I want to come back on the glasses point. I have a fairly large number of government-issued photo ID cards and not one permits a photo with glasses on. Maybe government facial scanning is less efficient or fault-tolerant, or conversely perhaps their accuracy needs are greater sine false positives could be a huge problem. I'd love to hear someone from Apple comment on that, but there are probably very good marketing reasons not to.
I do have attention awareness features turned on. I assume I'd get even more accidental unlocks, but I'll give it a try and see what happens.
TouchID tangent. When I am cycling I put my phone in a heavy gauge quart ziplock in my under-saddle bag. TouchID reads my thumb and finger right through the plastic. Very convenient but always made me wonder if I should be worried about that!
Thanks, will go back and read that. 80% would be a fatal failure rate.
I want to come back on the glasses point. I have a fairly large number of government-issued photo ID cards and not one permits a photo with glasses on. Maybe government facial scanning is less efficient or fault-tolerant, or conversely perhaps their accuracy needs are greater sine false positives could be a huge problem. I'd love to hear someone from Apple comment on that, but there are probably very good marketing reasons not to.
I do have attention awareness features turned on. I assume I'd get even more accidental unlocks, but I'll give it a try and see what happens.
TouchID tangent. When I am cycling I put my phone in a heavy gauge quart ziplock in my under-saddle bag. TouchID reads my thumb and finger right through the plastic. Very convenient but always made me wonder if I should be worried about that!
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Thanks, will go back and read that. 80% would be a fatal failure rate.
A lot of people (myself included) do not have problems with FaceID if they hold the phone pointed towards their face, from a foot to an arms length away from their face. Mine will work 99% of the time like that. The issue most of us have, is when the phone is in other situations. If it is not pointed towards your phone.
For example. You are sitting at an office desk with the phone on a wireless charger. Before, with TouchID, one could simply leave the phone flat on the table, use the TouchID to view everything on their screen. This is impossible with FaceID, one would have to lean over the table, to get their face in view of the FaceID sensor.
Anther example, laying in bed/couch. If you have the phone off angle you have to move the phone and your face to get it into view of the sensor.
Last example (there are more than 3 real world examples), if you have a car mount, that points towards the back fo the car/truck/SUV without it being angled towards you. You now have to remove the phone from the mount to unlock the phone. Before anyone goes crazy, use the situation where you pull over, are parked, and need to enter a GPS address in Apple Maps.
The iPhone X has a brilliant OLED display, one of the major benefits to an OLED display is viewing angle. By not having as wide a FaceID sensor angle as the effective angle of the screen, it becomes an adjustment. I personally have no doubt that the viewing angle will improve either via Software or Hardware. In the end, there will be less and less situations where FaceID requires a certain set of parameters. It just would have been nice, if when we bought a $1K+ phone, we had the option of using a TouchID in addition, to the new generation 1 FaceID tech.
Applejuiced
macrumors Westmere
The Game 161
macrumors Nehalem
They wouldn’t come out and say something like this if it weren’t true. They simply would not comment on it. They have no reason to even bring the subject up
Even sources have said they scrapped the Touch ID under the display once they knew Face ID would work properly
D.T.
macrumors G4
I'd definitely try it again. FWIW, I scanned my face without my glasses (they're only readers), however, 9/10 I'm wearing them when I unlock. Also running with Attention turned off.
I mean, mine works so well, I just picked up my phone, it was upside down, tapped to wake, and in the process of spinning it around to proper orientation it FID'ed me correctly**, and I swiped up and had access to the device with almost no latency.
** Right, obviously it has to his some tolerance point for up orientation ...
newellj
macrumors G3
Latency - that's a funny issue. I've been picking up the X and immediately swiping up without waiting for any unlock indication. I get this gray screen that indicating it's FaceID'ing me and I thought "gee, this seems like a delay." But I was curious, so by eyeball, I compared the locked-to-home screen response time on my iPhone 7 to my iPhone X. I'd say that there is no meaningful difference, which (depending on how you look at it) I'd say is very positive in favor of the iPhone X, since I was very pleased with the responsiveness of the iPhone 7 after moving up from a couple of iPhone 6es.
Superrjamz54
macrumors 6502
I have glasses and FaceId works perfectly for me. Maybe your glasses are blocking the IR scanner from finding your eyes.
teeshot44
macrumors 65816
Very happy. 90%+ accuracy. Only issue seems to be in very bright lighting conditions where there might be some glare on the screen or biting into a big sandwich and trying to unlock at the same time. In bed at an angle, close up, light, dark, night, day, with or without my glasses all working well. Love it.
Applejuiced
macrumors Westmere
Many insider sources said they tried to enter the home button and touch ID under the screen and when they couldn't get it to function right they scrapped it.
Believe what you want.
The Game 161
macrumors Nehalem
That was true only before any details came out about Face ID..if the plan was under the screen that would still be a plan going forward but it isn’t.
Applejuiced
macrumors Westmere
Your assumptions and guesses are only that.
What really happens behind the scenes, how and why and public PR statements are very different from reality.
The Game 161
macrumors Nehalem
Of course nothing is 100% you can only go by what sources and Apple say. That’s a better sign than anything else.
Applejuiced
macrumors Westmere
If you just believe anything a PR company spokesperson says then I got a good price on a bridge for you 😀
The Game 161
macrumors Nehalem
It’s a far better source than somebody posting on an Internet forum with no inside sources