my phone told me there was an update for Facebook today. When I tried to install it, it just put the Facebook app into "waiting" and keeps popping up with a dialog box that says "unable to download app 'Facebook' could not be downloaded at this time." I restored my phone (even in DFU mode) and now it won't let me put the Facebook app on my phone at all. I tried downloading it with iTunes on my mac and it keeps telling me there is an error downloading the artwork and refuses to work that way either. Any ideas?
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Facebook app won't download/update
- Thread starter hexon
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Same problem here with the update not downloading.
The update to Facebook released a couple of days ago was terrible it would just crash constantly.
You think with after all these years you think they figured out by now how to make an app that didn't crash or break something else when they bring out updates for it. :/
The update to Facebook released a couple of days ago was terrible it would just crash constantly.
You think with after all these years you think they figured out by now how to make an app that didn't crash or break something else when they bring out updates for it. :/
It looks like a others might be having problems too. I didn't see this on my first few google attempts http://tech2.in.com/news/social-networking/following-website-outage-users-unable-to-update-facebook-ios-app/920100
Same issue here.
Arghh, I use FB for my business and I use it from the phone a lot.
Hope they fix this soon.
Arghh, I use FB for my business and I use it from the phone a lot.
Hope they fix this soon.
I was able to install the update by deleting the Facebook app and then re-installing from the App Store.
The troublesome update was 6.7 facecack have released 6.7.1 as a bug fix for it but it currently doesn't download.
Strangely, 6.7 has been very stable for me on iPad 3 and iPhone 5s so far which is nice as my 5s doesn't usually need an excuse to blue screen or springboard.
Go into updates and press the STOP button in the Facebook app update section and that'll let you use the crappy app again!
I wish I saw this post sooner. I have been having this problem since the 9th of oct after I picked up a new iPad and was installing all the essentials. Tried everything including hard reset, restore and etc. 
Then I realized it didn't work on my iPhone as well.....it's clearly facebook's fault since other apps can be downloaded without a fuss.
Then I realized it didn't work on my iPhone as well.....it's clearly facebook's fault since other apps can be downloaded without a fuss.
go on facebook through your web browsers (safari, chrome, etc...) and not the app...
problem solved...
problem solved...
Didn't know I could do that. Thanks for the heads up.
The app is back to working again.
On my iP5 running iOS 7.03 just stopping the update is fine.
On my iPad3 running iOS6.1 JailBroken canceling the update just left me a grey icon and it wouldn't open -it just tried to download (and failed) again. Deleting it on my iPad it won't download at all now.
What OS are other people on who are havin problems downloading?
On my iPad3 running iOS6.1 JailBroken canceling the update just left me a grey icon and it wouldn't open -it just tried to download (and failed) again. Deleting it on my iPad it won't download at all now.
What OS are other people on who are havin problems downloading?
I have the same issue on my iPhone 5. I deleted the app, then downloaded back from my purchased list. That worked for me. It's not the new updated version, but it works. The update is still waiting in the App Store.
The OS version has nothing to do with it. Facebook is the issue. Unless you can reload version 6.6 from your computer via iTunes, you'll have to settle with Safari for your FB fix.
On iOS7 I can just stop the update and my old version still works. It doesn't on my iOS6 device. We all know FB is broken but I can still use FB on my iOS 7 device without having to reload from iTunes.
Nope. Sorry. Tried that and it won't let me open the app. All I get is a grayed out icon that won't open.
5S. iOS 7. Too late now. I deleted it and tried to reinstall. That'll teach me to troubleshoot...