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Discussion in 'iPhone Tips, Help and Troubleshooting' started by davidnssbm, Feb 8, 2011.
What gives? Is it because my friend has ATT and I'm Verizon?
Okay, no. FaceTime has nothing to do with service providers.
Try initiating it from a different wifi network. That seems to have fixed a lot of people's issues the first time they tried it.
But we will need a whole lot more information than what you've provided.
That shouldn't be a problem, you know it's Wi-Fi only right?
The carrier has nothing to do with it, is FaceTime activated on both phones?
Settings> Phone> FaceTime [On/Off]
sorry for non specifics in OP.
we are both on wifi, but he has clearwire, is that why?
What is clearwire? There is Verizon and AT&T as cellular carriers here in the U.S. As far as facetime, you must be connected to a WiFi network in order for it to work.
Yes. Both of you have to have your iPhone 4's connected to wifi. And if it isn't working on the wifi network you're currently on, try it on another wifi network.
My mother is visiting, and for some reason, FaceTime on her iP4 wouldn't work at my house. FaceTime on my iP4 works with no problem.
I connected her iPhone to another wifi network when we were at a mall later in the day (it just so happened to be an Apple Store), and FaceTime has worked on her iPhone ever since, even at my house.
Try another wifi network.
Clearwire is an ISP, and OP ISP has no affect on Facetime. Just make sure both of you can access the internet on wifi.
Clearwire is home (sort of) 3G/4G internet service. It's basically a 3G/4G modem with an ethernet jack that you connect to a pc or router.
It's possible that Clearwire doesn't have enough bandwidth to run facetime.
From what I can understand, he is using clearwire (a 3G/4G wireless internet provider) as his home internet by connecting clearwire to his home router, then using the wifi of his router for facetime.
The signal is connected to wifi, but perhaps there is some latency or bandwidth issue with having a wireless internet provider as your home internet.
You give in too easily.
This could have been a lot of fun.
Yeah, well, yeah.
It would have been too easy.
Clear works for FaceTime for me.
I would have to recommend getting Skype for iPhone, works over 3g and there is significantly less problems regarding usage imo.
Verizon and apple are working on a fix for this. My office manager spent 12+ hours in the last two days on the phone trying to resolve this.
I am having the same problem on my Verizon iPhone. When i turn it on and leave the screen it turns off.
The common thread seems to be people who had problems activating via iTunes and had to call in to complete the activation.
The iPhone shuts off the screen to save power if you don't touch it for a few minutes, even during FaceTime.
It could be many things, OP, but it most certainly has nothing to do with the fact that you and your friend are on different networks.
I mean when i turn facetime on, and leave the screen and then go back, it is off again.
Oh. Well then that sucks.
When you say leave the screen do you mean you are in a VoiceTime call and then you press the homescreen button?
I am having issues with using FaceTime as well. When I go to Settings, it says, "waiting for activation." When I go to make a call while on WiFi to someone with FT, it says, "activating" and isn't lit up to allow me to click it while on the call.
I called two people at Verizon...they are clueless. Told me to try and reconnect with iTunes, blah blah blah. I tried to restore, nothing.
I also have no Verizon in the top left corner.
I mean, I'm not pissed that FT is broke, but I'm pissed that nobody at Verizon seems to be giving a **** to help those in need out.