iPad Factory reset and requiring passcode

Discussion in 'iPad' started by hardtofin, May 2, 2018.

  1. hardtofin macrumors member

    Mar 4, 2009
    Hey guys,

    I sold an ipad 2 on ebay a couple of weeks ago. Before selling it i factory reset it so it shows the white "hello" screen and asks you to slide to set it up. I didn't test it any further than this.

    Today the buyer has been in touch saying they cant get in to the ipad as it requires a passcode and they think it is stolen and are going to contact the police and ebay.

    My question is, at what point does a factory resetted (sic) ipad ask for a passcode and does it require the previous passcode that was on it before it was reset?, or doesn't it ask for one at all and you have to set a new one?

    I cant for the life of me remember and i dont have any other devices to try it with, but i am pretty sure that once its reset, you don't need a passcode anymore.

    I am worried it could be some sort of scam.

    Many thanks!
  2. Nobbynobbs, May 2, 2018
    Last edited: May 2, 2018

    Nobbynobbs macrumors newbie


    Apr 29, 2018
    Ankh Morpork
    Did you remove it from your iTunes account and thereby remove the activation lock?

    I recently found that although I had reset my old iPad with the passwords etc, bizarrely it still was linked to my iTunes account.

    If you have a pc, go to icloud.com and login. Click on Find iPhone and see if it is still showing. If it is you can remove it by clicking the link that says some like I have sold/given away my device.

    I am not at a PC at the moment so don’t know the exact wording.
  3. Newtons Apple macrumors Core

    Newtons Apple

    Mar 12, 2014
    Jacksonville, Florida
    I did not think you could reset a device with out removing it from your account.
  4. ericwn macrumors 68020

    Apr 24, 2016
    I think @Newtons Apple is spot on. If the device was removed from iCloud it could be reset. Check your iCloud account to make sure.
  5. IPadNParadise macrumors 6502


    Jan 12, 2013
    Isn’t this just another reason why the iPad won’t replace a computer? I run into these seemingly small reasons all the time when trying to stop using my MBP (in hopes of not having to replace MBP when it is non supported)
  6. ericwn macrumors 68020

    Apr 24, 2016
    1) iPads are computers. iPhone is too. They may not qualify as PCs but nobody claimed that they would.

    2) Passcodes and encryption is on the Mac as well, you can even find your Mac via iCloud I believe. I don’t see why this would make a particular negative case for iPad.

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