Factory Unlock Successful however I can't seem to unlock it

hirtaza

hirtaza

macrumors member
Hi,
I barely post on these forums unless I need absolute help or need well-informed advice. I'm having some trouble. I requested a Factory Unlock for my iPhone 6 from Cellunlocker.net (i saw somebody's post here recommending it and decided to give it a try) I received an email the very next day that it has been successful. I believe myself to have extremely well knowledge when it comes to iPhones and have been an iPhone user since 3gs so i'm sure I followed the instructions perfectly on how to go on with restoring the phone from iTunes (easy process) but every time I restore the phone/ follow their instructions (wait for iTunes to recognize the iPhone and disconnect it for 20seconds and reconnect it to get the "Congratulations your phone has been unlocked" message) tried both, it still hasn't worked. I can get back to my home screen with no sim or bell sim inside my iPhone however as soon as i put in my sim, the iPhone locks itself and displays "Activation Required" message. I've been communicating with Cellunlocker for 2 days now and they have assured me that the iPhone is unlocked, apparently they also contacted their "supplier" to confirm it and it IS unlocked however they are not getting the fact that i don't care if it says unlocked or not ....I didn't get the service i paid for and i don't need a refund as long as I can use this phone can work on other carriers ...

I've the iPhone 6, 64gig locked to Bell Canada and I was just wondering if you guys have ever been in my situation and how to get this phone actually unlocked (assuming it IS unlocked from their end/they did unlock my phone) Am i doing something wrong that I can't seem to unlock it or it isn't unlocked no matter what they are saying since it still displays Invalid Simcard error and asks for activation as soon as another sim is put in.
Thank you and I'm sorry for the long post..any help or insight would be greatly appreciated.

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goknicks said:
Did you Use the ITunes system Restore or the backup restore?
Click to expand...

i did the system restore (I bought this phone just recently, its still in that plastic cover so there was no backup of it to restore from..I've a 6+ should i do a restore from my own backup)
 
hirtaza said:
Hi,
I barely post on these forums unless I need absolute help or need well-informed advice. I'm having some trouble. I requested a Factory Unlock for my iPhone 6 from Cellunlocker.net (i saw somebody's post here recommending it and decided to give it a try) I received an email the very next day that it has been successful. I believe myself to have extremely well knowledge when it comes to iPhones and have been an iPhone user since 3gs so i'm sure I followed the instructions perfectly on how to go on with restoring the phone from iTunes (easy process) but every time I restore the phone/ follow their instructions (wait for iTunes to recognize the iPhone and disconnect it for 20seconds and reconnect it to get the "Congratulations your phone has been unlocked" message) tried both, it still hasn't worked. I can get back to my home screen with no sim or bell sim inside my iPhone however as soon as i put in my sim, the iPhone locks itself and displays "Activation Required" message. I've been communicating with Cellunlocker for 2 days now and they have assured me that the iPhone is unlocked, apparently they also contacted their "supplier" to confirm it and it IS unlocked however they are not getting the fact that i don't care if it says unlocked or not ....I didn't get the service i paid for and i don't need a refund as long as I can use this phone can work on other carriers ...

I've the iPhone 6, 64gig locked to Bell Canada and I was just wondering if you guys have ever been in my situation and how to get this phone actually unlocked (assuming it IS unlocked from their end/they did unlock my phone) Am i doing something wrong that I can't seem to unlock it or it isn't unlocked no matter what they are saying since it still displays Invalid Simcard error and asks for activation as soon as another sim is put in.
Thank you and I'm sorry for the long post..any help or insight would be greatly appreciated.

ImageImage
Click to expand...

This means your phone is not unlocked. Get your money back.
 
lordofthereef said:
You can try just restoring from iTunes. Just select update/restore and let it do it's thing.
Click to expand...

it doesn't (at the time of restore I've a wind simcard in - its locked to bell - but apparently I'm supposed to have a invalid sim in) once it restores and iTunes recognizes the phone, the first screen i see is "invalid simcard" not congratulations or set up as a new phone or whatever

person above me...thats what i think too...its still locked otherwise I'm doing everything right ...and i contacted them and their reply was "our supplier has confirmed its unlocked heres ur phone details so at this time we can't offer you a refund"

ALSO JUST ADDITIONAL INFORMATION: when it says activation required and the wind simcard is inside i see 3-4 bars (reception bars) instead of no service or no sim ....so idk what to make of that
 
When I unlocked my i5 from a 3rd party unlock, I left the sim I had on ATT in it and restored through iTunes. I don't remember having to disconnect for 20secs and then re-connect. I just let it restore and when it completed the message popped up that it was now unlocked.
 
Applejuiced said:
It's clearly not unlocked.
Click to expand...

I've asked them for a refund and they are saying "our supplier has provided the following information and the phone is certainly unlocked" along with the information of my phones IMEI number / under the heading "status" it says unlocked
 
pdxmatts said:
Are you saying that you tried all of these methods within 9 mins of my post?
Click to expand...

yes, my iTunes and iPhone was already updated all i had to do was put in an invalid sim ..backup and restore...

edit: I've tried those methods before all of them but i ll do it again lol

edit- doesn't work
 
Last edited:
pdxmatts said:
You can file a Paypal claim
Click to expand...

its an intangible service though...from what i can remember doesn't it have to be a tangible good or service to have a claim?

EDIT: can anybody give me a TRUSTED unlocking service other than cellunlocker please? as I still need to get this phone unlocked
 
hirtaza said:
its an intangible service though...from what i can remember doesn't it have to be a tangible good or service to have a claim?

EDIT: can anybody give me a TRUSTED unlocking service other than cellunlocker please? as I still need to get this phone unlocked
Click to expand...

You will have to call Paypal and ask.
 
hirtaza said:
its an intangible service though...from what i can remember doesn't it have to be a tangible good or service to have a claim?

EDIT: can anybody give me a TRUSTED unlocking service other than cellunlocker please? as I still need to get this phone unlocked
Click to expand...

Yes, you can use this provider, best to ask questions first and explain your situation so you can get the proper help you need.

From what I understand and see from your ordeal is that your iPhone unlock is not done from providers end and they are feeding you non-sense.

Any iPhone thats unlocked would not display such a message.
 
hirtaza said:
its an intangible service though...from what i can remember doesn't it have to be a tangible good or service to have a claim?

EDIT: can anybody give me a TRUSTED unlocking service other than cellunlocker please? as I still need to get this phone unlocked
Click to expand...

The burden falls in the seller here not the buyer. If the seller is selling an item paypal doesn't cover then you're oretty set. I got burned selling digital goods a few times. I simply wasn't able to prove services were rendered.
 
lordofthereef said:
Probably. There's bi real way for the seller to prove services were rendered.

I've used swift unlocks with success before
Click to expand...

I used swift unlocks just this week on a 6 plus. didn't have to go through any retore process, I just got an email from them and put a friend's sim from another carrier and it worked straight away.
 
bertopl said:
I used swift unlocks just this week on a 6 plus. didn't have to go through any retore process, I just got an email from them and put a friend's sim from another carrier and it worked straight away.
Click to expand...

Really? I didn't think that was possible. But that's cook you didn't restore.
 
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