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Faulty MacBook Butterfly Keyboards Cost Apple $50 Million in Lawsuit Settlement

One of my worst nigtmares!
I owned a MacBook Pro, Had 3 replacements in 10 months, and overall a total of 3 months of lab time :(
The amount of time, money, and jobs I lost because of this...

Eventually, I had to sell it and buy the new 16-inch after less than a year
 
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TheYayAreaLiving 🎗 said:
Great news! Not surprised but the lawyers seem to take a big chunk of money. It should be the consumers that should get paid the most amount of $ since they are the ones that had to deal with the butterfly keyboard.
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I feel like the only just compensation is for those affected to get new laptops with a different keyboard design. But instead they will get $.15 or something.
 
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Good! They knew it was faulty and a pos yet they obstinately stuck their heads in the sand and kept repeating that same old ******** line - "only a small number of Macs are affected".

The fine should have been much higher for their blatent lies and attempts to cover up their garbage designs (yet another Ive failure). Hopefully Apple learns a lesson here but I highly doubt it.
 
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krspkbl said:
apple keyboards are trash no matter what. ive had issues with none butterfly keyboards. my macbook and macbook air had keys break after a few days and apple refused to fix them. its one reason i avoid macbooks now. apple are to obsessed with being thin and slim. you’re paying like £1,000-4,000 for a computer with crappy cheap plastic keys.
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What’s the common denominator here?
 
I'm noticing that MacRumors isn't attempting to do the math on the number of customers that can file a claim versus the number of customers that bought MacBooks/MacBook Pros during 2015-2019. $50 million doesn't sound like a very high number if the problems were really as widespread as claimed in the tech press. For example, Apple sold something like 16 million laptops in 2016.
 
Hm, my 2017 15” is still running fine. About once a year I blow on it with pressurized air and it just keeps going. It is very loud to type on, but fail, nah.
 
dannyyankou said:
I've been using my 2019 MBP for 3 years and personally have never had an issue with the keyboard. But I know many have, I've been lucky I guess.
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I treated mine with the same care as all my devices, but it was faulty within months. My friend's girlfriend is quite frankly disgusting when it comes to eating over her MBP, not wiping or taking care of it and yet her butterfly keyboard continues to operate without issue. I think it was more than just a lack of care, the keyboard simply had a high failure rate.
 
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Meanwhile, the original KB on my 2012 non-retina 15" MBP still works fine. It was actually the first Apple laptop KB that I never had to have serviced or replaced the entire life of the machine. (I replaced the 2012 w/ the last Intel MBP late last year) 9 years of flawless function. 9 YEARS.

Apple replaced that design to make their laptops *thinner* (oooooo thiiiiiinnnnnn fap fap fap thiiiiiiiiiinnnnnnnnnnnn fap .... eye roll) and produced the crappiest feeling, least reliable keyboards in the company's entire history. Because THIN. THIN being more important that how it actually freaking works.

(Golf clap) Bra-freaking-vo.

$50 mill isn't enough.

$100 mill and everyone responsible be forced to stand in the middle of a public square for a day, where we could all tell them how much these pieces of crap suck.. close?

Perhaps...

SMFH


*Never owned one myself, thank God. But, had to support plenty of users who did, including family members, who all hated the feel/lack of comfort compared to past versions, and had far more problems than ever acceptable...
 
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How can I become part of this settlement? I bought Macbook Pro in 2018 in California a the replacement of the keyboard was made in europe, where I live. Do you have any idea?
 
I went through 4 keyboards, the store gave me a brand new MacBook new gen air. That I sold like a year later and bought an M1.

no regrets. I straight said im not accepting another repair, and apple even though years later, gave me a brand new laptop in its place.

the kicker was, I got the original MacBook as an open box with like a 200-300 dollar discount from best buy lol. but they didnt care.
 
atosal said:
How can I become part of this settlement? I bought Macbook Pro in 2018 in California a the replacement of the keyboard was made in europe, where I live. Do you have any idea?
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Once a judge approves it, they'll put up a website with info on that. Typically that is how it goes. It isn't approved yet.
 
50 million dollar settlement years later vs. removing the broken product from the market years before it is scheduled it to be redesigned.

This is why they're able to do it. They got off cheap. Really cheap. It would have cost a lot more to change plans and design and release an entirely new MacBook/MacBook Pro years ahead of schedule. Not to mention all the R&D costs that went into designing the flawed model that have to be recouped by sales of said model or be considered losses.
 
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