Long story short like many of us, we won't be at home to sign for the package. Ordered mine through Verizon and will deliver at my billing address Friday, where no one is home to sign for the package. I contacted Verizon immediately after I placed the order, and I was told to either 1. call FedEx or 2. create a FedEx account to put a hold at the hub for pickup instead of delivery. I already have an account set up, but once I received the tracking and added it to my account, "Customize Delivery" was grayed out - so I called FedEx. Now, FedEx's call center tells me "there wasn't enough information" for them to change to hold at the hub. Not sure what to believe because I've also read in other threads where people have successfully done so. So my question is: For those in the same predicament, have any of you successfully changed the delivery (for this Friday) to be held at a hub instead? If so, who did you contact - FedEx or Verizon (or your network). Thanks all.