This was an intangible good....a software license. Thus, no shipping info or anything. I think I'm screwed because intangible goods are not offered seller protection; but they're not offered seller protection either. And frankly, I can't readily afford $100 to give these ****ing worthless crooks. So.....am I screwed? I have to wait up to 5 days for them to complete their "investigation". ****ing ********. I thought my day couldn't get any worse once my PowerBook broke, then I come home to this in my inbox.Dear removed,
It has come to our attention that you may be the recipient of potentially
unauthorized funds. We have initiated an investigation into this event. In
the meantime, we have placed a temporary hold on the funds in question
until the investigation is complete. This temporary hold will show as a
deduction in your available balance. In the meantime, you are free to
continue transacting using your PayPal account.
The transaction under review is:
Transaction Date: Aug. 11, 2006 02:44:12 PDT
Transaction Amount: $100.00 USD
Buyer's Email: removed
If you have not delivered the goods or services related to this
transaction, we ask that you delay or stop delivery until our investigation
is complete as you may be liable for the amount in question.
To assist us in our investigation, please send an email to
email@example.com with the following information:
1. The item, service or purpose of the purchase, and the associated
2. The name and address given to you by the sender (if an item was
3. If shipped, the company used for shipping, date of shipment, and
tracking number for the shipment.
4. Details of any other transactions related to the transaction(s) in
5. A phone number where you can be reached during the day and evening.
6. Insurance information, if applicable.
Any additional information you have regarding this transaction, such as
email correspondence, will further help us to expedite our investigation.
Solving these cases helps us continue to offer PayPal as a secure and
cost-effective payment service. We appreciate your cooperation and
We appreciate your patience and understanding regarding this matter, and
wish you continued success on PayPal.
PayPal Account Review Department
PayPal, an eBay Company