wimic said:That's really unfortunate....
I can't relate, however. I have never used paypal for selling purposes. About a year ago I purchased an item off ebay and didn't receive it. Within a week of me contacting paypal about it, they had the money credited back to my account. So that was pretty helpful.
Maybe it's an issue that you should contact the buyer about... perhaps it's a misunderstanding. I should add, as well, that before I approached paypal about being reimbursed I spent a couple of weeks trying to resolve this issue with the seller, but to no avail.
I had a situation where i paid for an item. the seller didnt ship me the item purchased. for over a month from payment. They were defaulting on actually alot of their clients, so a track record was clear. Paypal got me my money back.
however as a seller i am sure you can argue against this. call them and talk to a human. don't settle for automated systems and emails. i think that could help you significantly