UnseenLlama
macrumors 6502a
Love the software of the Jawbone Up, but the only missing piece is the display. Wish Jawbone would find some way to incorporate that.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Fitbit Issues Recall for Fitbit Force Over Skin Irritation Reports
- Thread starter MacRumors
- Start date
- Sort by reaction score
Love the software of the Jawbone Up, but the only missing piece is the display. Wish Jawbone would find some way to incorporate that.
Chupa Chupa
macrumors G5
Not the case here. Fitbit is one of the pioneers in activity monitors. The Force is its 2nd wrist band & was a reaction to the Nike Fuelband, not a mythical Apple band.
All I can say here is thank The Lord for giving me superior genetics that I'm not allergic to mine 😀.
vjl323
macrumors 6502
This is a cover up by FitBit
There is a long thread at https://community.fitbit.com/t5/Force/Fitbit-burned-arm/m-p/172781 which explains how this is not a nickel allergy reaction. The wound is much more like a burn and takes forever to heal [i'm on my 6th week now]. FitBit has been very silent and doing everything they can to avoid admitting any fault, but this is not a nickel allergy, as many Force users have been tested before and after their injuries, and they are still not allergic to nickel. More than likely this is a battery leak, as I had been wearing mine since November and the issue didn't start until mid-January.
I had been a fan of the company, using their original FitBit Ultra from 2012, but with the way they've handled this problem for the last 3 months, I can't recommend anyone doing business with them.
There is a long thread at https://community.fitbit.com/t5/Force/Fitbit-burned-arm/m-p/172781 which explains how this is not a nickel allergy reaction. The wound is much more like a burn and takes forever to heal [i'm on my 6th week now]. FitBit has been very silent and doing everything they can to avoid admitting any fault, but this is not a nickel allergy, as many Force users have been tested before and after their injuries, and they are still not allergic to nickel. More than likely this is a battery leak, as I had been wearing mine since November and the issue didn't start until mid-January.
I had been a fan of the company, using their original FitBit Ultra from 2012, but with the way they've handled this problem for the last 3 months, I can't recommend anyone doing business with them.
Mike Oxard
macrumors 6502a
I'm getting fed up with my Fitbit Flex, the bands keep splitting just above the window, my third one just went today. Fitbit sent me a free replacement, but they should really last longer than 3 months.
lolkthxbai
macrumors 65816
Uh... Duh. Nickel is a common skin allergen. How could you produce a device that rests over your skin and not look into this..............?
Arndroid
macrumors 6502a
The Great Kazoo used to wear a fitbit band.
----------
Sounds like wearing them.
Note 1.7% of regular users are reporting problems. Factor in people who bought them and do not use them or only sparingly and the percentage of problem bands is likely much higher.
----------
Sounds like wearing them.
Note 1.7% of regular users are reporting problems. Factor in people who bought them and do not use them or only sparingly and the percentage of problem bands is likely much higher.
the8thark
macrumors 601
Yes Apple did. That was a non-issue that was dealt with years ago. Move on.
----------
"I don't like the product"
"I have no issues but I will make one up"
etc etc
People try to scam companies for refunds all the time. The companies should check out all refund claims first. And no not just "any reason" as you say should be acceptable.
I have had my Force for about 2 months now. I wear it every day, all day. Just noticed a rash yesterday. Looks like I'll be sending this back. #
In the meantime what do others recommend? Nike Fuel, Flex, Jawbone? I would like to have a display. I assume the other apps let you track your activity etc.
In the meantime what do others recommend? Nike Fuel, Flex, Jawbone? I would like to have a display. I assume the other apps let you track your activity etc.
Last edited:
I stopped using the flex a few months back due to skin irritation and frustration trying to get it in the charger just right. No recall on those?
Chupa Chupa
macrumors G5
I wear the Force & Fuelband -- yes, I'm an activity band nerd 😀. Actually I wear both b/c I find neither are complete packages. But the Fuelband is what got me started. I mostly wear it b/c it makes a game out if working out & running. But it's not as accurate IMHO as the Force, which is why I wore that band too. Nike outlet stores sell the original for $99. The only real functional difference between it and the current "SE" model is the ability to do sessions.
I tried a jawbone (v2) but decided a screen is a must have feature for me. Going to an app to see progression is too cumbersome.
IJ Reilly
macrumors P6
Any reason should be acceptable. It isn't a "scam" to be disappointed with a product. The moment any company treats their customers like they are scammers unless proven otherwise, they have lost that customer forever, and probably dozens of others. Fortunately, most companies are smarter than you think.
the8thark
macrumors 601
Companies have legal teams to prevent people just using products for a few days then saying "I don't like it, I want my money back". Just standard business practice. And if I was a CEO I'd do the exact same thing.
I agree. I really want to have a screen where I can see my progress. Yes, my iPhone is with me all the time. No, I do not want to have to sync the two just to see the daily progress.
Wore my Force for 6 weeks without a problem and then overnight woke up with severe blistering and burns. I switched it to the other arm and within a few days it did the same to the other arm. To fully heal took another 6 weeks, I honestly thought it would scar it was so bad, so fast. Fitbit allowed me to return my Force and paid me the full amount I paid but I'm still a bit disappointed this could happen. They claim it is a nickel allergy which I suppose may be true, but they also claim it is the nickel in their "surgical stainless steel" and well I have worn stainless steel watch bands all my life and never had an issue so something must be different in the metal makeup of the Force.
I am switching to the Garmin Vivofit in early March.
I am switching to the Garmin Vivofit in early March.
Ok so that explains why we haven't got them in stock in awhile (work for a company that sells them). Good heads up and something I can tell my customers looking for them as we get a lot of people looking for them.
IJ Reilly
macrumors P6
I've tried the fuelband SE, jawbone Up, but bother were returned to my local, patient apple store the first's battery wouldnt keep charge for more than a day, the second developed a dodgy button after 4 months. i'm back to my fitbit one.
I'm a fan of wrist based trackers as they are more convenient, but the hardware has failed me up til now.
I was looking forward to the force coming to the uk and getting the call notifications. Back to the drawing board!
you know guys with all these complaints about the fitbit force, nike fuelband, and jawbone up and smartwatches like the pebble and galaxy gear...
you would think there would be room for a new product, from a company with experience in hardware design and UI to really create a combination product, one "wristband to rule them all" if you will...
i wonder if there exists such a company? 😀
you would think there would be room for a new product, from a company with experience in hardware design and UI to really create a combination product, one "wristband to rule them all" if you will...
i wonder if there exists such a company? 😀
the8thark
macrumors 601
IJ Reilly
macrumors P6
I won't even try to figure out what this means, because it's clear it doesn't mean anything.
the8thark
macrumors 601
Only to those who do not understand it.
Companies prevent people trying to scam money out of them. That's the facts.
PinkyMacGodess
Suspended
But it is possible that you could spontaneously develop a reaction to it. Sometimes, while the body is having a reaction to something else, it will heighten the sensitivity to other substances, and then cause otherwise non-reactive items to prompt a reaction. I also know many docs that started their careers having no problem with latex from gloves and bandages that are now very allergic to it.
If they offer a swap at some point, people would be advised to take them up on it. Reactions to jewelery aren't that unheard of, and are actually fairly common. A friend of mine was allergic to his wedding ring. It happened suddenly, and he couldn't get it off. He joked that he was allergic to marriage. He's still married, but his wife wasn't impressed with his attempts at humour.
----------
No they don't. There are laws specifically allowing customers to return certain goods. To sic a 'legal team' on someone that buys a pair of shoes that decides they don't fit after a couple of days would remind me of living in a country I wouldn't want to live in. And I'd predict you, as a corporate CEO, would be ejected from the company so fast, your head wouldn't have a chance to spin...