Fix apple watch cracked screen

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2
I have a apple watch sport version, it felt on a dumbbell and the screen is cracked now, i call apple but they charge $229 i don't wanna pay that. I watched some tutorials and videos and it doesn't look that hard to do it, I'm planing to buy this brand new screen http://www.etradesupply.com/apple-watch-digitizer-touch-screen-black-42mm.html but for some reason I'm not totally convinced it says in the description Not include lcd display. Also i compared both but the original one looks to have some kind of wires and chip or something i wonder if that is the lcd and if can i just change it to the new one. Here is a picture of the original one http://blog.iboxfix.com/wp-content/uploads/2015/04/251.jpg please someone who has done this can help me, Thanks.
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,381
New Sanfrakota
Did you by any chance charge it to Amex or a card that provides a 90-day accidental damage protection? If so, file a claim and they'll reimburse you the $229 for the replacement.
 

Julien

macrumors G4
Jun 30, 2007
11,280
4,260
Atlanta
This is not an iPhone. The :apple:Watch's crystal (OLED/Glass) has a water tight seal. To remove a watch crystal requires a crystal lift (specialized since rectangle). You also will have to be able to reseat (seal) the gasket properly and it may require a new one.
 

dwfaust

macrumors 603
Jul 3, 2011
6,140
6,933
Without AppleCare+, you're going to have to pony up for the repair cost. There's too much downside to attempting a DIY repair - especially since the Watch is so new, and there is so little repair info out there.
 

JayLenochiniMac

macrumors G5
Nov 7, 2007
12,819
2,381
New Sanfrakota
Without AppleCare+, you're going to have to pony up the repair cost. There's too much downside to attempting a DIY repair - especially since the Watch is so new, and there is so little repair info out there.
Or any credit cards that provide a 90-day accidental damage protection (Amex, Discover, etc.). Most major CCs have this and it makes no sense to use a debit card for such purchases.
 

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2
Or any credit cards that provide a 90-day accidental damage protection (Amex, Discover, etc.). Most major CCs have this and it makes no sense to use a debit card for such purchases.
No i paid with a Visa card from Wells Fargo, i also spoke with the supervisor and he said that is nothing he can do. And i just ordered a case protector a day before.
 

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2
Without AppleCare+, you're going to have to pony up for the repair cost. There's too much downside to attempting a DIY repair - especially since the Watch is so new, and there is so little repair info out there.
I know i didn't buy it because I thought it was not that easy to crack but I guess i just have bad luck.
 

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2
I know i didn't buy it because I thought it was not that easy to crack but I guess i just have bad luck.
Anyways i would pay maybe 150 but 230 i think it's too much more than half of the brand new one. I have had a iPhones iPads and never brought apple protection plan so i thought i wouldn't need it this time.
 

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2
being a wearable, i figured the chances of the watch being damaged is much higher than the phone. the $49 for apple care cost seemed like a no brainer to me so i just bought it this morning.
Also you can buy a protector there are some pretty good in amazon, can. You buy it after you buy the watch?
 

dictoresno

macrumors 601
Apr 30, 2012
4,214
473
NJ
Yes I bought it after the watch. It delivered on Friday and I called 800-275-2273 and added it this morning. Apple will send you a payment link to purchase apple care. You can't purchase it on your own after the fact unless you call or go into an Apple store.
 

fischersd

macrumors 601
Oct 23, 2014
4,556
1,303
Vancouver, BC, Canada
@leebroath Pretty sure insurance fraud is a felony in most countries.

OP, if you are adamant that you're going to replace it yourself, you should at least replace it with a Sapphire lens, as opposed to another Ion-X glass lens. ifixit likely has sources for both.

You should also keep in mind that this is going to cost you a lot more than the cost of the replacement. Your resale value is going to be impacted - unless you're going to withhold that info.
 

leebroath

macrumors 6502a
Jul 26, 2010
603
136
Scotland
You can purchase AppleCare over the phone or online

@fischersd and you've never downloaded a music track, game or film illegally in your life? Cmon...I'm just helping a guy out and so what if he claims on the newly purchased AppleCare, you think he's the only one??
 

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2
@leebroath Pretty sure insurance fraud is a felony in most countries.

OP, if you are adamant that you're going to replace it yourself, you should at least replace it with a Sapphire lens, as opposed to another Ion-X glass lens. ifixit likely has sources for both.

You should also keep in mind that this is going to cost you a lot more than the cost of the replacement. Your resale value is going to be impacted - unless you're going to withhold that info.
I think it's not compatible the sapphire one with sport version, i don't want to risk anything buying the wrong one. Actually i think it would cost about 90 or 100 dollars buying the new glass, tools, and sealer what I want to figure out is if that is the correct one but I think it is to early for people to know that, as I said the screen of the original seems to have something else under it.
 

Yerimedrano

macrumors member
Original poster
Jun 7, 2015
31
2
You can purchase AppleCare over the phone or online

@fischersd and you've never downloaded a music track, game or film illegally in your life? Cmon...I'm just helping a guy out and so what if he claims on the newly purchased AppleCare, you think he's the only one??
They should give at least 2 or 3 months of warranty for $349 its a little expensive to break that easy lol
 

GrumpyMom

macrumors G3
Sep 11, 2014
8,745
12,463
They give a full year warranty but that is to cover defects of their own making, not collisions with dumbbells and other unfortunate accidents. The Apple Care + is there for that and is reasonably priced, IMO. It's not reasonable to expect a business to cover user inflicted damage without charging for some sort of protection plan.

When I bought mine after I'd had it a couple of weeks I did have to hand it over for a cursory look-over.
 
  • Like
Reactions: BuckeyeDonovan

dictoresno

macrumors 601
Apr 30, 2012
4,214
473
NJ
ok heres what i think. first off, i wouldnt call it "insurance fraud" and it certainly isnt a felony. its just morally inconsiderate.

i do think it would be a jerk move to knowingly have your screen broken, get applecare, then days later utilize it. im sure many of people have tried that and im sure it works, but its just morally wrong. im sure apple will raise an eyebrow if you use your claim immediately upon getting it and make it look pretty sketchy. usually, you have 60 days from purchase to get apple care. when i got it this morning, my watch has only been in my possession for 2 days. apple didnt even question its condition. now the longer you wait, the more likely they will want to inspect it in person before allowing you to purchase it. if you have had it for a few weeks, they may just do that.

if i were you, i would call apple and admit whats going on and see if the rep is nice enough to let you get it and still submit a claim.
 

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,222
Jacksonville, Florida
being a wearable, i figured the chances of the watch being damaged is much higher than the phone. the $49 for apple care cost seemed like a no brainer to me so i just bought it this morning.
Same here being a wearable AC+ is a good idea even though I do not generally purchase these plans but the watch has a great chance of being harmed in my opinion
 
  • Like
Reactions: GrumpyMom
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.