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'Flexgate': 2016 and Newer MacBook Pro Users Report Display Issues Due to Fragile Flex Cables
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*** small edits
My 2016 is my 3rd MBP but the first one I bought Apple Care on. The other two I could add RAM, add a 2nd HD, etc. and extend their life. To be fair, my 2nd one had Staingate twice. This 2016 had the logic board fail (or so they said, issue was battery stopped charging). That experience plus the keyboard uncertainty made me buy AC.
I've also had iPhones and iPads since the beginning. Out of the 11 models of iPhones over the years, I've had 2 replaced by Apple. iPads 0 replacements. My wife has had 2 regular MacBooks, both have been fine. I did also have one Apple TV 3 fail. My current ATV4k is the buggiest one yet. Frequent issues but still easier to use than the laggy Android OS on my TV.
I won't go so far as to say Apple has jumped the shark, but the increasing issue reporting and lack of repairability are a concern.
I am also not jaded enough yet to consider Surface or Dell. Go read their forums or Reddits and you will see WAY MORE complaining about quality (especially Surface). >> Not to mention my Xbox One X has fan and overheating issues since Nov.
My 2016 is my 3rd MBP but the first one I bought Apple Care on. The other two I could add RAM, add a 2nd HD, etc. and extend their life. To be fair, my 2nd one had Staingate twice. This 2016 had the logic board fail (or so they said, issue was battery stopped charging). That experience plus the keyboard uncertainty made me buy AC.
I've also had iPhones and iPads since the beginning. Out of the 11 models of iPhones over the years, I've had 2 replaced by Apple. iPads 0 replacements. My wife has had 2 regular MacBooks, both have been fine. I did also have one Apple TV 3 fail. My current ATV4k is the buggiest one yet. Frequent issues but still easier to use than the laggy Android OS on my TV.
I won't go so far as to say Apple has jumped the shark, but the increasing issue reporting and lack of repairability are a concern.
I am also not jaded enough yet to consider Surface or Dell. Go read their forums or Reddits and you will see WAY MORE complaining about quality (especially Surface). >> Not to mention my Xbox One X has fan and overheating issues since Nov.
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This is a lie. I experienced the same issue on the MacBook Pro 2014 after using the laptop in clamshell mode with a vertical stand while doing intensive tasks for hours. The lighting goes away after the laptop cools down.
This has nothing to do with the touchbar
https://imgur.com/a/yMK90V1
This has nothing to do with the touchbar
https://imgur.com/a/yMK90V1
Yeah, but the Surface or Dell are several hundreds of dollars cheaper for the similarly speced machine. If the 13'' MacBook Pro starts at 999$ nobody would have any objections if it fails after a year or two.
No, and for the record I'm not blaming customers for accidental damage. But I do believe it is accidental damage rather than a design flaw.
True. Some of the Surface deals over the holidays were especially good. I paid $1600 for my 2016 rMBP (B&H photo deal with no tax) and if I were cross shopping it would be a Dell XPS 15. They come in roughly the same price and I have to think the Dell would be a solid choice. I really like the Surface but they seem to have a higher complaint ratio.
Why is it the customer's fault that these machine are practically built to fail? You used to be able to buy Macbook Pros and not have to get AppleCare. It is never the customer's fault if the machine is poorly designed. I've seen old Macbooks go through hell and back and live to tell the tale. These new ones seem to break if you so much as look at them the wrong way. It's unacceptable. Apple shouldn't make another cent off of these piles of trash until they fix the design flaws and release a machine that will *actually* hold up over time.
It is now very clear how systematic the Macbook 2016ff models were designed with planned obsolence in mind, when the design fails in so many places. The same happens with mac mini, iPhone and iPad.
You can clearly see the money train they thought into this - generating at least half the machines initial price with warranty and repair expenses.
We need collectively to stop buying those machines, switch the eco system so no dependancy enforces more business with them.
Theywill only change their behavior when we no longer throw money at them left and right.
You can clearly see the money train they thought into this - generating at least half the machines initial price with warranty and repair expenses.
We need collectively to stop buying those machines, switch the eco system so no dependancy enforces more business with them.
Theywill only change their behavior when we no longer throw money at them left and right.
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They need to go back to the Snow Leopard era, and start redoing just about every decision since that time. It goes far beyond the hardware issues caused by the thin-obsession. There are problems across the board; there are terrible UIs that are hard to see/use; there is loss of software functionality; there is increased password-nagging (Windows proved this didn't work years back, all it trains people to do is blindly enter passwords and hit "continue" because it becomes such an annoying time-hog); systems that are now nearly un-repairable; systems that are now nearly un-upgradable; systems that can't cool themselves; designs that are far uglier than the product they replaced; keyboards that are downright awful to use and turn out to be unreliable; and designs that were, even from the initial conception, simply awful and doomed to failure (shitbox trashcan Mac"Pro").
The new Apple is simply a fustercluck of complete incompetence and it's driving the entire computer industry in new a race-to-the-bottom that I expect we all hoped we would never see again.
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I've been replacing my Macs about every four years (selling, not because they've died or had issues), so I've already started to casually shop for the Mac to replace my 2015 13" MBA, which still looks new and works flawlessly (spends most of its life on my desk in clamshell mode).
I understand that the flaws in the newer Macs affect only a relatively small percentage of owners vs. total units sold, but given the high price of the things, I'm getting more and more reluctant to roll the dice with Apple as issues continue to come to light (no pun intended).
The thought of going back to Windows after 13 years doesn't appeal to me, but Apple might be herding me down that path...
I understand that the flaws in the newer Macs affect only a relatively small percentage of owners vs. total units sold, but given the high price of the things, I'm getting more and more reluctant to roll the dice with Apple as issues continue to come to light (no pun intended).
The thought of going back to Windows after 13 years doesn't appeal to me, but Apple might be herding me down that path...
How will people develop iOS apps? Using an iPad with a keyboard and a mouse? Nope, that won't work, otherwise the iPad just becomes a screen. Not workable. That's just one use, but essential for Apple.
MacOS and Macs will be around for a long time.
Maybe I missed the sarcasm tag.
way.........
I hope this doesn't impact the 2018 MacBook Air which I bought for my S.O. But I assume that laptop as well has a very thin connector. Will be kind of pissed if that laptop doesn't last longer than five years.
Feeling better though about my 2018 Mac Mini purchase. Going with an old and "unnecessarily" large legacy case probably left the design team plenty of room to not cut corners or need to push into not fully tested design technigues, resulting in, I hope, a particularly robust machine.
Feeling better though about my 2018 Mac Mini purchase. Going with an old and "unnecessarily" large legacy case probably left the design team plenty of room to not cut corners or need to push into not fully tested design technigues, resulting in, I hope, a particularly robust machine.
My MacBook Pro 2016 had several small keyboard issues while on warranty (dust). 9 days after the 1 year apple warranty expired the first keyboard problem showed up where a replacement of the hole keyboard was necessary to solve the issue. Apple refused to repair it for free, but wanted to charge me like 800€ or so (MBP bought and used in the EU). 6 month later Apple introduced the free repair program. AppleCare would have helped in this case, because i would have gotten a free repair 6 month earlier, but in the end i would have spend 200 to 300 additional euro for AppleCare. Finally it has been repaired for free without AppleCare.
2 years and 3 weeks after purchasing the MBP 2016 the stage light issue showed up (like 2 oder 3 weeks ago). AppleCare would not help me because it would have expired by now and a lot of customers will follow where 2 years or more have gone by after buying it. So AppleCare is not the correct solution for the stage light problem which needs approximately at least one or two years to take place. Let´s say there are 10% of devices effected by now after 1 or 2 years of usage. Maybe there will be 20 or 30% effected after 3 years of use. Maybe 50% after 4 years – who knows.
AppleCare as a solution to this very problem seems inappropriate to me.
I remember those IKEA kitchen drawer stands where a small robot was constantly open and closing it while IKEA advertised that drawers were tested for 100 thousand operations (or whatever)
Perhaps Apple should get one of those nifty robots to test Macbooks before launch?
Perhaps Apple should get one of those nifty robots to test Macbooks before launch?
They could make tools available on other platforms for example, if iOS itself can't solve the problem.
Of course, if Apple truly does announce a transition away from Intel in the next few years to begin using its own chips in Macs, then I will have to eat humble pie on this. I don't see it happening though.
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The so-called issues with newer Macs is overplayed and overemphasised on here. This bias towards finding "issues" and complaining is always the problem with forums since unhappy people are more motivated to post than satisfied customers.
I don't think you have anything to worry about by upgrading. Nothing comes close to the MacBook line when it comes to build quality and reliability. And if you do want peace-of-mind, AppleCare is there for you.
Can someone tell me what the attraction is to being super thin? It’s not just Apple, everybody seems to be trying to out-thin each other. I’m all in favor of a lightweight machine that’s easy to carry and doesn’t burn grooves into your shoulder from their weight and carrying straps, but if I’m losing battery life and durability and ports then I’ll take 3/8 inch thicker and 1 lb heavier to have a machine that I can rely on.
What’s the attraction for customers with the flimsy equipment? And again, it’s not only Apple that is putting thinness ahead of all other considerations. I just don’t get it.
What’s the attraction for customers with the flimsy equipment? And again, it’s not only Apple that is putting thinness ahead of all other considerations. I just don’t get it.
Dear Apple,
Please go back to the 2015 MBP case design too.
Thank you for listening...
Signed,
me
Please go back to the 2015 MBP case design too.
Thank you for listening...
Signed,
me
Not in New Zealand, we have consumer protection laws that actually protect the consumer. AppleCare is just throwing money away in New Zealand (as are all extended warranties).
My sons iBook was 3 1/2 years old and we got a new motherboard for that for free when it died.
I've purchased four MacBooks over the years, starting with a black-case MacBook in 2006 (still have it, still runs). My last one was purchased in 2012 (a 13" MBP), and that will likely be my very last Apple laptop unless something changes at Apple real soon now. None of this will get sorted out until the iPhone bubble comes to a crashing ker-blammo and what's left of Apple (hopefully without Cook and Ive) has to go back to making computers people want to buy and use.
In New Zealand NEVER buy extended warranties. The New Zealand "Consumer Guarantees Act" automatically gives you the protection (for goods bought in NZ). Extended warranties are just giving a company money for something they have to supply anyway.