Cuesca
macrumors 6502a
I walked into a Ubreakit near my house, the guy was very nice but told me the quickest way to get it replace is to first make an appointment online. Because he doesn't stock the film and Samsung would need to send him the film prior to me walking in. Trying to make an appointment online the AI just gives me the run around. So I went back there and put my name down, and he said he will call me. I has been 3 months and I haven't received a call from him.I believe they have authorized walk-in places to get that replaced, UBreakiFix and some BestBuys
The screen film itself isn't in terrible condition or peeling. I just wanted to utilize the free replacement before my first year is up. Now it has been over the free film replacement period so I would need to pay to get it replaced. I will just deal with the small scratches. This is the first time I had to deal with Samsung, I've delt with a few issues with Apple and their CS has always been top notch.
in my eyes