What happens if the op gives up and tries to sell it to a place like gazelle? Do they see that's it's locked and report a stolen item or do they have a way to wipe it clean and keep it?
Apple could and should take the iPad and contact the registered owner. Based on prior experiences people seem to have when trying to do the right thing, Apple takes a more hands-off approach.
Not really. If Apple takes it from the person and doesn't give the info to the person who found it then there is no liability. Sorry.
Apple could and should take the iPad and contact the registered owner. Based on prior experiences people seem to have when trying to do the right thing, Apple takes a more hands-off approach.
At some point the due diligence that has been performed by the OP has to stop. There is some great advice in this thread that the OP seems to be following best he/she can. It is a shame that the iPad is no longer with its owner, but there is only so much a person can do.
I may try to take it back up there and see if I get a better answer from a manager.
The employee I talked to said they'll just wipe it and resale it as a refurbished iPad.
If the iPad is password protected isn't it pretty much useless to the OP? Is there a way to reset it if one doesn't know the password or Apple ID of the owner?
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Yes, but those registry info isn't always up to date. People could move, or sell/gift their iPad, but neglect to update their registration. So if Apple accepts found iPads and tries to return them to their owners, and the registry info is out of date, they are left holding an iPad that they don't rightfully own, and as a corporation, they can't shrug and just take possession of the iPad like individuals can. So, potentially lots of headache for Apple if they go down that route.
Everyone is so afraid of lawyers and being sued, no one can do the common sense thing here. Its ridiculous the rules these companies follow to simply do the right thing and help somebody out who lost a device. Everyone is running scared. It makes no sense that the apple store in particular could not contact the owner. Common sense is lost in this world.