So i've gone through 5 replacements all within my return period for various issues on these Macbook Pro's with Retina display. Ranging from display issues, to the mother board randomly dying, and now on my 5th replacement there is major cosmetic flaws. There is a dent on the bottom and the screen rubber is separating from the aluminum. So I went today, the last day on my return period and they rejected me from exchanging it. They claimed it has to be repaired because I "exceeded the normal number of exchanges.." Is this some kind of joke? My updated receipt says I was able to return it today. I am so furious... These macbook's are made like crap and I have to now wait a week to mail it in for repair. I'm in college as an IT major, a week without a laptop is not even realistic for me.
This is the last macbook I will ever buy. I'm so done with apple, their quality assurance, and worst of all their store staff. It's NOT my fault there was a dent on my macbook along with the rubber gasket separating. Both of which I called up apple care and reported a few days after receiving it since there was no apple store nearby.
This is the last macbook I will ever buy. I'm so done with apple, their quality assurance, and worst of all their store staff. It's NOT my fault there was a dent on my macbook along with the rubber gasket separating. Both of which I called up apple care and reported a few days after receiving it since there was no apple store nearby.
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