When ordered it was Oct. 3-10, but now says Oct. 6-13. I thought it might go the other direction due to order cancelations, but moving it out seems to indicate possible delays on their end.
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FYI Apple changed my Ultra shipping date
- Thread starter nosnhojm
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Yeah, that's not good. Mine is still saying October 24-31 as originally promised, but I had hoped that date would be pushed up as mostly happens in this case. Not encouraging to read your situation. May only be related to your selected band, though.
Many times the band selection will delay your Ultra. If you insisted on one of the Trail bands then it will be late.
I went with the alpine band as it had the earliest shipping date, but also ordered a trail band which won't ship until mid November :-|
Surprisingly delivery was moved to today and the watch was out for delivery with UPS, ended up with the status that it was "delivered to a UPS partner" (not even a failed delivery attempt recorded) despite no UPS truck ever parking in this street. Called up Apple and apparently they are already having many complaints about no-shows. The rep called up UPS with me on the line and quickly laid down the law. So now they're going back to the "UPS partner" to pick it up and it will be on the delivery truck again tomorrow.
I told them I don't really care whether it's here this week or next as long as delivery companies stop pretending to deliver packages. Now the status says "There is a delivery change in progress to deliver the package to the original receiver's address." which is even more confusing. Why does it need a change in order to deliver something to the "original address"? Where else would you possibly want to deliver it if not to the address printed on the shipping label?
Boggles my mind how these companies will literally express fly packages overnight to make it to the delivery depot just in time, only to then not even pretend to attempt delivery.
I told them I don't really care whether it's here this week or next as long as delivery companies stop pretending to deliver packages. Now the status says "There is a delivery change in progress to deliver the package to the original receiver's address." which is even more confusing. Why does it need a change in order to deliver something to the "original address"? Where else would you possibly want to deliver it if not to the address printed on the shipping label?
Boggles my mind how these companies will literally express fly packages overnight to make it to the delivery depot just in time, only to then not even pretend to attempt delivery.
Yes, UPS has a hub in Anchorage and a flight where it sends Apple goods straight from China nonstop to Anchorage. I think other companies use different routes, depending where they have their hubs.
When it comes to delivery companies they are a law onto themselves. The company I work for has used numerous delivery companies and in the end they all end up as bad as each other. They start off very very good then slowly go downhill. Delieveries get picked up on time and delivered to our customers on time and then delivery pick up starts to wander, getting later and later to pick up the deliveries. Then deliveries start to get delayed and then worst, get customers ringing up saying their package has not arrived and that the delivery company has lost it.
Due to performance dropping bu the delivery company we are forced to end the contract and go with someone else. The new company starts of well and then ends up behaving exactly the same as the previous company. We've now go full circle because we've ended up back with the delivery company we began with.
Due to performance dropping bu the delivery company we are forced to end the contract and go with someone else. The new company starts of well and then ends up behaving exactly the same as the previous company. We've now go full circle because we've ended up back with the delivery company we began with.
Mine too. At least that's what I'm guessing. UPS history shows a couple spots in China, Alaska and then S. Korea. Probably because of time zones it lists S. Korea last.
It might not be in Anchorage yet, there are entries from the customs import process that will show the country/state where it will be imported, ahead of arrival. It's a bit confusing and can switch back and forth a couple of times. Usually checking flightradar24 to see if the timestamps match the time the UPS plane landed in Anchorage can help determine if it was actually already on the airplane. But the timestamps in the package tracking are sometimes confusing since it will create a timestamp when the package is unloaded and scanned, not when the flight touches down.
I have heard that one before. The only 100% reliable company I worked with is DHL Express for the sole reason they deliver exclusively to the delivery address on the package and don't partner with anyone to hand off packages someplace else for the customers to pick them up. That is great because whatever they don't deliver, they are forced to put on the delivery truck again the next day.
That still doesn't resolve the issue of too few drivers getting paid too little to deliver too many packages at once, but at least it forces an eventual delivery. They are the most expensive, but last time I paid 150 bucks for a very-express express delivery to a customer and they ended up "forgetting" to put it on the delivery truck, when I called them up late afternoon it took them just an hour to find it and they delivered it mere minutes later and then literally called me up and apologized for the delay. To this day they remain the most reliable - if you are willing to spend triple digits on just the shipping, that is.
(From my company's account I saw they provide overnight private jet delivery to almost any location that is geographically feasible to reach in time - but then I never had a delivery THAT urgent.)
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This is happening to almost everyone who is not getting their watch on September 23. It looks like the initial run of watches were fully accounted for and there might be some supply chain issues. I reached out to Apple and they refused to answer any questions about the date slipping, outside of saying that they will try to get my watch to me “as soon as possible”. I know, it is frustrating. I will be watching in-store inventory starting this weekend and will hopefully get lucky.
I am wondering if maybe apple mis-judged the interest that these watches would generate.
Wait, your Ultra delivery has already been attempted? Where are you located, if you don't mind sharing?
Yeah, trail loop (Black) for me too, but so far, my date of October 24-31 is holding.
The trail loop is the most problematic as it's the most popular, by far.
Same experience. Also could get nothing substantive out of Apple. I’m sure this has happened before, but I think it is rare. Let’s hope that they are setting us up to over deliver (by under promising)
I have two for still launch day delivery (ordered same day as announce) and they are in preparing to ship, but nothing in UPS my choice, which it seems over in the order status thread, most everyone's are already in flight to the US, but we got nothing yet over here, so I suspect there is some supply chain issue where there are fewer units than expected and/or ability to move them is compromised.
Just a reminder that comparing delivery dates does not necessarily tell us which versions and SKUs are more popular UNLESS you have data about supply as well.
Yes mine to have slipped. Ordered with the orange Alpine Loop. Set October 10-17 now it's the 13th through the 20th.
I don't get this... The first shipment of Apple Watch Ultras just landed in the USA an hour ago...
Can you post your tracking history with the dates and times? Again - I just want to see it as it doesn't make any sense...
Especially if Apple is telling you they are having many complaints already about their watch not being delivered - when it's not supposed to be delivered for another 3 days...
My Ocean Band Ultra, ordered right after the keynote on September 7ᵗʰ, stills shows a delivery on the 23ʳᵈ, but still processing, and Apple hasn’t charged my Apple Account Balance yet…
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