Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
This is worrisome. Garmin is huge in the aviation industry. Thousands of pilots rely on their navigation equipment. Let's hope that side of their business is better protected.

Well, at least not too many people are flying these days. Not that THAT is a good thing in itself.
 
I am surprised all the news is mentioning fitness watches and not aviation. As a pilot and aircraft owner, I update my Garmin databases every 28 days with the next one coming on August 13, so there is some time but without current databases it is illegal to shoot any approaches that rely on such data. The same affect all GPS navigation if you don't have a current database. This affects a huge swath of aviation all over the world.
 
What amazes me is the scale of damage. It seems pretty bad that so many of their systems would be affected and that the malware could spread so thoroughly. I would have expected different divisions of their company to be segmented from each other a bit better than that to effectively prevent issues like that from spreading so widely.
 
You’re correct. However the issue people miss is that they see “ransomware attack” and think “computers”. No, it’s the “Windows platform”. People need to drop Windows like a bad hot potato and this problem goes away. “Cloud” allows that now. Next to zero need for Windows on a computer anymore. Some edge cases, yes, but not as your main platform; you don’t need to do general browsing and mail on your gaming rig, either.

Oh yes our Macs aren’t perfect either. But our Mail clients and browsers don’t do this crap. Plus we can still add printers without having to be local admins!

Yep! Best thing for a business are chrome books for most employees, maybe Macs for upper management (if that) and 100% SaaS for all infrastructure (apps, file storage, accounting, SSO, etc.)
 
I can manually load my rides to Strava by old school plugging it into the laptop.
Ah I didn't know you could do that .. I hope it doesn't end up doubling up the rides when the sync happens.
[automerge]1595601600[/automerge]
This is worrisome. Garmin is huge in the aviation industry. Thousands of pilots rely on their navigation equipment. Let's hope that side of their business is better protected.
The article I read about this earlier said that updates for the Garmin GPSes which are used in planes cannot currently be downloaded. They won't just stop working, however you get a lot of warnings about checking approaches are valid when the database expires. Garmin probably has a couple of weeks to get this fixed or find another way to get people their downloads before it becomes very much of a problem, but it does sound as if their aviation side is just as affected.
 
  • Like
Reactions: DesertNomad
Ah I didn't know you could do that .. I hope it doesn't end up doubling up the rides when the sync happens.
Yeah, you can find the .fit files in the ‘activity’ folder on the device.

It used to double things up, but they fixed it about 6 months ago.
 
I work in IT and sometimes deal with issues like this. There was one company we dealt with a few years back that had this issue (they have many servers/users in many locations across the world). What seems to have happened with them is the hackers managed to get hold of someone's admin details (wouldn't surprise me if someone just entered into a link they got in a spoof email), remotely logged into a server and then just installed their software which then went round every computer in their network, encrypting everything. They had backups, so had to wipe and restore every computer/server on their network.

I can't believe people aren't taking better measures to address this.
Admin accounts should never be used for general logon purposes, never for reading email. You have your standard user account for that.
Access to privileged systems is via a system like CyberArk, you log on to CyberArk with your Admin account and then you 'check out' the password for the account which enables you to connect / log on to the privileged system, the password resets every 30 minutes.

I know there will always be lapses but companies who care can and do put better processes in place, it will never be 100% effective but certainly much better than some it would seem.
 
Well, looks like their Garmin.com web pages are still loading, showing their products and an notice of the outage.
 
What a peculiar company this is. First it buys the company Navigon in Germany to destroy it, and then it can't even handle IT. On my black list now ;-)

I had purchased NAVIGON a while back. Honestly hadn’t used it in quite a while then recently thought oh I’ll go use it again for giggles and, like you said, found out Garmin bought and killed them off. So deleted the app. Use Apple Maps more and more but google maps is still my go to map app
 
They've been down since yesterday early afternoon-ish time. Garmin Connect came up for a while this morning, and all of my years worth of data was missing. This is going to be hard for them to recover from, at least the trust of users. Wow.

And whoever does their IT should be thrown off a tall building. How could they not have methods and support to try to stop this from happening. Just incompetence. Wow...
 
They've been down since yesterday early afternoon-ish time. Garmin Connect came up for a while this morning, and all of my years worth of data was missing. This is going to be hard for them to recover from, at least the trust of users. Wow.

And whoever does their IT should be thrown off a tall building. How could they not have methods and support to try to stop this from happening. Just incompetence. Wow...
NB: Am affected by this as have a Garmin product.

Glad you performed a thorough analysis and debrief of the incident before suggesting who to kill... /s
 
I am a I.T. professional and have been involved in all aspects of system security for the past 31 years.
Do you know what the two most common passwords for a user account are? (As of 2019)
'password' and '123456'.
Does anyone wonder why systems so often get hacked?
 
Ah I didn't know you could do that .. I hope it doesn't end up doubling up the rides when the sync happens.
[automerge]1595601600[/automerge]

The article I read about this earlier said that updates for the Garmin GPSes which are used in planes cannot currently be downloaded. They won't just stop working, however you get a lot of warnings about checking approaches are valid when the database expires. Garmin probably has a couple of weeks to get this fixed or find another way to get people their downloads before it becomes very much of a problem, but it does sound as if their aviation side is just as affected.

It’s actually a problem now - I fly a corporate jet with the Garmin 5000 package installed, issue is *when* the database is updated. For example, if I haven’t flown in a couple of weeks and the database expired since my last trip, I may go down to the hangar and update everything today for a trip tomorrow. Nav databases expire every 28 days. The other issue is that the Garmin Integrated Controller manages absolutely everything of the plane, including fuel management to engine power to pressurization. Garmin database updates are notoriously finicky. Had a database update once trigger a dual fuel pump failure (engines weren’t even running, making the failure message that much more bizarre)

Super huge safety of flight issue.
 
It is the squirrel and bird feeder problem. If the squirrel wants to get the food it will spend as much time as it takes to foil whatever you setup as defenses. The squirrel also has a lot more time than you do to figure it out. Security is the same thing. The criminals simply have more time and motivation to breach the defenses.

They’re either paid by the state or doing it for some “cause” where companies have to actually be profitable and pay people. And doing full security on a large scale is simply difficult and expensive. You have layers of issues to deal with from hardware to software to wetware (people). Like with Twitter’s recent security issue, all it takes is one rogue employee (whether enticed or coerced) in the right place to thwart even the best security.

This should provide a warning for people that as we put more faith in online services and governments move to weaken security measures in the name of providing “security to the people” this puts the companies at a big disadvantage and these incidents will only get worse until something forces the industry to change in one form or another.
Excellent commentary. Thank you
[automerge]1595613260[/automerge]
It’s actually a problem now - I fly a corporate jet with the Garmin 5000 package installed, issue is *when* the database is updated. For example, if I haven’t flown in a couple of weeks and the database expired since my last trip, I may go down to the hangar and update everything today for a trip tomorrow. Nav databases expire every 28 days. The other issue is that the Garmin Integrated Controller manages absolutely everything of the plane, including fuel management to engine power to pressurization. Garmin database updates are notoriously finicky. Had a database update once trigger a dual fuel pump failure (engines weren’t even running, making the failure message that much more bizarre)

Super huge safety of flight issue.
This is frightening. Smells of state sponsored action.
 
  • Like
Reactions: Michaelgtrusa
From what I've seen, the watch is still gathering data. But it can't upload the data to the Garmin servers for analysis. For example, sleep tracking is unavailable. Right now, the only items showing up for me are steps, floors, and calories. Right now, my Garmin is a pedometer, and that's about it.
I’ve got a Forerunner 945 that I use for a few sports-related activities. From a cursory search, I found out that the Forerunner 235 can store up to 7 days of daily tracking and 200 hours of activities without needing to sync with their cloud services - I’m assuming that the 945 can store the same or more data. I typically do about 60 to 90 minutes of athletic activites per day with the watch, and use the metrics to see how I’ve done and to gauge my weekly training load. All of my HR and training load stuff are still working perfectly. The only time I noticed a problem is when I go into my iPhone Garmin Connect app...where I see a note about “Server Maintenance”. This also means it doesn’t connect or share data with any of my other apps, so there’s that. But I’m not too anal about tracking everything...every day, so it doesn’t really bother me too much. That said, the training load calculation is my main gauge of how much/hard I’m training over the past week, and the watch gives me that directly.
 
This only happens if you IT staff is totally incompetent. No, not just made a small error, gross incompetence is required.

I worked for years in the aerospace and defense sector where this NEVER happens but I got exposed to the commercial world and was shocked and it amateurishness. But for them, money is tighter and short term profits seem to be the most important thing. We see this is software quality too, it costs money and delays your product if you do exhaustive testings.

This is never a case of smart hackers, it's just dumb/cheap companies.
 
This only happens if you IT staff is totally incompetent. No, not just made a small error, gross incompetence is required.
Given how poor Garmin's device software is, it's not terribly surprising that their IT team made such a gross error with this. I've never used a product where updating software/firmware brings so many regressions every time it's updated.
 
I am a I.T. professional and have been involved in all aspects of system security for the past 31 years.
Do you know what the two most common passwords for a user account are? (As of 2019)
'password' and '123456'.
Does anyone wonder why systems so often get hacked?
If IT people do their jobs, such passwords are not programmatically allowed.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.