Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Getting AppleCare+ for used Apple Watch

iPad Retina

iPad Retina

macrumors 6502a
Original poster
Jan 6, 2013
762
66
Toronto
Hello I'm planning on getting an Apple Watch sport, and want to get AppleCare+ for it. The problem I worried about is what if the seller doesn't have the receipt. Will I still be able to get AppleCare+? Plus since its in his/her name, will it be tied to the other persons info?
What if I do get an apple watch with AppleCare+ already, do I need to transfer it to my info? I hear some people say it's tied to the devices serial number, but on Apple's website it states you need to fax, mail, or evenemail some things like a copy of the original receipt. I'm so confused! I keeping getting mixed answers what do I need to do?
 
iPad Retina said:
Will I still be able to get AppleCare+? Plus since its in his/her name, will it be tied to the other persons info?
Click to expand...
How old is the watch, you only have 60 days to purchase AC+. I'd take it into an apple store and see if you can.
 
maflynn said:
How old is the watch, you only have 60 days to purchase AC+. I'd take it into an apple store and see if you can.
Click to expand...
Well that im planing on getting one within 60 days of course. The Apple Store is about 30min away. Anyone experience this?
 
iPad Retina said:
Some of them were gifts or they have one it from there company I see.
Click to expand...
Since you want to buy used, you need to choose carefully if you intend to buy applecare+

If you don't mind me asking, How much money are you saving going this route vs. new?
 
maflynn said:
Since you want to buy used, you need to choose carefully if you intend to buy applecare+

If you don't mind me asking, How much money are you saving going this route vs. new?
Click to expand...
About 100 US dollars, $54 for AppleCare+ After taxes.
 
Whenever I have bought applecare+ they never ask for the receipt. I say that, but watch them specifically ask you for the receipt. I also have never had to show my actual proof of purchase of AC+ for a claim. They just look up the serial number and verify it is covered.
 
I just did this, you don't need the original receipt to buy AppleCare+. Ask the seller for the serial number to verify that it's within 60 days so you'll be able to purchase it (otherwise, your SOL).

And remember, AppleCare+ is tied to the product not to the person.
 
I think apple care is a great investment, very worthwhile, but don't forget it does not cover scratches to the glass or cosmetic damage.
 
i bought my applecare+ over the phone a week after i bought it - and there were no questions of the receipt or anything. they just took my CC info and charged me. i'm in Canada as well so....
 
ddkkpp said:
i bought my applecare+ over the phone a week after i bought it - and there were no questions of the receipt or anything. they just took my CC info and charged me. i'm in Canada as well so....
Click to expand...
Did you need to supply a serial number for the watch?
 
deany said:
I think apple care is a great investment, very worthwhile, but don't forget it does not cover scratches to the glass or cosmetic damage.
Click to expand...

Actually AppleCare+ does include two exchange for any reason incidents during the 2 year warranty - but you have to pay a fee (I've had to use one of my mine due to cracking the screen)
 
maflynn said:
That was my expectation but @ddkkpp stated he did it over the phone.
Click to expand...
They must have done it via his Apple ID/purchase history as it needs a serial number to activate.

The advantage of in store is you can purchase else where walk in and activate. Over the phone is only easy if you purchase direct from Apple.
 
dhlizard said:
Actually AppleCare+ does include two exchange for any reason incidents during the 2 year warranty - but you have to pay a fee (I've had to use one of my mine due to cracking the screen)
Click to expand...
"3.2 Accidental Damage from Handling
If during the Plan Term you submit a valid claim notifying Apple that the Covered Device has failed due to accidental damage from handling (“ADH”), Apple will, subject to the service fee described below, either (i) repair the defect using new or refurbished parts that are equivalent to new in performance and reliability, or (ii) exchange the Covered Device with a replacement product that is new or equivalent to new in performance and reliability (both individually known as a “Service Event”). ADH coverage will expire and all of Apple’s obligations to you under this section 3.2 will be fulfilled in its entirety before the end of the Plan Term when Apple, as a result of ADH claims, has provided to you two (2) Service Events. ADH coverage only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected and unintentional external event (e.g. drops and damage caused by liquid contact other than as a result of defect in material and workmanship) that arises from your normal daily usage of the Covered Device as intended for such Covered Device.
ADH coverage does not include (a) protection against normal wear and tear, theft, misplacement, reckless, abusive, willful or intentional conduct associated with handling and use of the Covered Device, (b) protection against any other act or result not covered by the Plan, as described in Section 4.2 below, or (c) any resultant damage to the Covered Device that arises from one or more conditions described in Section 3.2(a) or (b).
Apple may ask you to provide an explanation of where and when the accident occurred with a detailed description of the actual event. Apple will deny your claim if you fail to pay the service fee or fail to provide information relating to the accident when asked."

Technically, according to the plan, AppleCare+ does not cover normal wear and tear or scratches that doesn't affect the function of the watch. That being said, Apple can, and has bent some of their rules at their discretion.
 
Last edited:
Skorpio said:
"3.2 Accidental Damage from Handling
If during the Plan Term you submit a valid claim notifying Apple that the Covered Device has failed due to accidental damage from handling (“ADH”), Apple will, subject to the service fee described below, either (i) repair the defect using new or refurbished parts that are equivalent to new in performance and reliability, or (ii) exchange the Covered Device with a replacement product that is new or equivalent to new in performance and reliability (both individually known as a “Service Event”). ADH coverage will expire and all of Apple’s obligations to you under this section 3.2 will be fulfilled in its entirety before the end of the Plan Term when Apple, as a result of ADH claims, has provided to you two (2) Service Events. ADH coverage only applies to an operational or mechanical failure caused by an accident from handling that is the result of an unexpected and unintentional external event (e.g. drops and damage caused by liquid contact other than as a result of defect in material and workmanship) that arises from your normal daily usage of the Covered Device as intended for such Covered Device.
ADH coverage does not include (a) protection against normal wear and tear, theft, misplacement, reckless, abusive, willful or intentional conduct associated with handling and use of the Covered Device, (b) protection against any other act or result not covered by the Plan, as described in Section 4.2 below, or (c) any resultant damage to the Covered Device that arises from one or more conditions described in Section 3.2(a) or (b).
Apple may ask you to provide an explanation of where and when the accident occurred with a detailed description of the actual event. Apple will deny your claim if you fail to pay the service fee or fail to provide information relating to the accident when asked."

Technically, according to the plan, AppleCare+ does not cover normal wear and tear or scratches that doesn't affect the function of the watch. That being said, Apple can, and has bent some of their rules at their discretion.
Click to expand...

Operational Failure covers a lot of stuff.

Any crack in the screen is an operational failure because it affects the water resistance rating.

A scratch in the screen that affects being able to see the display properly can be considered an operational failure too.

Minor scratches and dings to the case would not be covered but I would think a majority of screen damage would be covered
 
Reminds me of time the motherboard went bad on my gf's laptop and the so called extended warranty that she paid over $200 for wouldn't cover that, but they explained to me that had we accidentally dropped it, she would get a brand new one. Wouldn't you know it, on the way out to the car, I accidentally tripped and the laptop went flying across the parking lot. Went back into the store, paid a couple extra hundred and upgraded her hp to a new MacBook. Problem solved.

My point? If there's something wrong, such as a scratch you can't live with, just give it a little time, until something happens that is covered under warranty then you can solve both problems with one claim. Well, at least until they start repairing them vs just replacing them...
 
I don't believe it's possible to buy over the phone after purchase.

Imagine you don't buy AppleCare, damage your watch and then decide to get AppleCare and claim. They aren't stupid and realise people would do this.

You have to go to an Apple Store so they can check it's not damaged, before they let you buy AppleCare.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back