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Getting job at Apple care

Alexrat1996

Alexrat1996

macrumors 601
Original poster
Mar 29, 2015
4,363
769
Lehigh valley PA
People I plan to get a job at Apple can only way I can is by going the university of Pennsylvania in state college pa and attended pennstate it's 3 hrs away . I Might do it and stay at the college.Why does apple make the Apple care job so far away from where I live ?
 
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Alexrat1996 said:
People I plan to get a job at Apple can only way I can is by going the university of Pennsylvania in state college pa and attended pennstate it's 3 hrs away might do it and stay at the college why does apple make the Apple care job so far away from where I live ?
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Candidly, posts such as this astound me.

If you are merely venting with frustration, fair enough, but if you seriously think that in the sort of business and commercial environment you vigorously cultivate in the US where companies consider it perfectly reasonable not to wish to pay corporate taxes, (I'm looking at you, Apple), think nothing of lobbying and leaning on Governments, (hard), and are at the epicentre or home of a sort of uncritical cultural adoration which fails to ask any sort of critical questions of them, if you seriously think that in such a world, that a business will give two hoots about your preferences and convenience, well, I think you may have to contemplate some second thoughts.
 
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Well, the job is, where the job is, they didn't make it convenient or inconvenient, Apple has a store where they feel it gives them the best retail location (population density, accessibility, etc.)

I also think you mean to say, you're _applying_ for a job at/with Apple (vs. AppleCare [the service], or the related/correct job title). I think it's probably in your best interest to think about it and express it like "I hope to work for Apple", or "If things go well, I'll be working at an Apple retail store" vs. "When I work for Apple". I mean, good for you for being positive, but I've seen several folks pass through here, surprised they didn't get hired - and no insult intended, but some of them had far better communication skills (at least in terms of writing), which I'd figure is a key consideration for a customer facing position.

FWIW, there's also - or used to be - At Home Advisor positions where you can work from home, or I'd assume a dorm, the point being, offsite. You might look into those if the travel logistics are too complicated.

Good luck.
 
Alexrat1996 said:
I'm taking it since they give out a free iMac
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Seriously, is that a good enough reason to want to work for them?

An interest in Apple, a degree of expertise, some experience in the field of computer science, - these are all qualities I would seek to hear about from a candidate seeking such a position.
 
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If you're majoring in computer science, there's going to be better opportunities for you that relate to your studies. You need to talk to an advisor at the college about them. There's going to be both internships and paid work that you'll be able to apply for, and they're going to be much, much, much better than customer service.

They can tell when you're just after the free stuff by the way. It's not like people aren't constantly doing it for that, or in the hopes that they can pull out their portfolio and somehow get into a higher position.
 
Jessica Lares said:
If you're majoring in computer science, there's going to be better opportunities for you that relate to your studies. You need to talk to an advisor at the college about them. There's going to be both internships and paid work that you'll be able to apply for, and they're going to be much, much, much better than customer service.

They can tell when you're just after the free stuff by the way. It's not like people aren't constantly doing it for that, or in the hopes that they can pull out their portfolio and somehow get into a higher position.
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fix the post but I'm good at trouble shooting on Mac and Windows even iOS and android
[doublepost=1471962025][/doublepost]They want me to meet a certain group typing requirement and I don't even meet that
[doublepost=1471962132][/doublepost]My grades are good though I made dean this year in the community college I'm at
[doublepost=1471962572][/doublepost]Or basically I can get a job at the local Apple Store a couple of my friends with no experience got the job over there at the local Apple Store
 
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Your replies are little confusing, but this:

Alexrat1996 said:
I'm good at trouble shooting on Mac and Windows even iOS and android
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Isn't really what Jessica was talking about when she wrote this:

Jessica Lares said:
If you're majoring in computer science, there's going to be better opportunities for you that relate to your studies.

There's going to be both internships and paid work that you'll be able to apply for, and they're going to be much, much, much better than customer service.
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I mean, Apple [store], sure, might be fun, some discounts, free swag, but there are some great opportunities for someone majoring in CS to really advance their skills. I was at a gig in SF, company with ~100 employees, had 4 or 5 interns doing some really slick stuff relating to computer vision, AR, building actual SDKs, drivers, etc. (and getting paid) A friend's daughter just had a great experience interning, picked up some mobile dev skills, coding, design, source management, etc., graduated last year, got picked up by Amazon.
 
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Alexrat1996 said:
Not even sure I didn't apply yet
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I Would, at minimum, take the time to really familiarize yourself with the company and their background. Apple looks for leadership values, core standards and strong personality traits.

Your whole goal should be why You want Apple as your employer. What can you contribute to Apple and what Apple can contribute to you?
 
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I strongly recommend having some prior knowledge on how to work with Apple Devices also if you specifically want to be helping out with AppleCare. I'm a CS student as well, and I applied to some internships through Apple's Job Search page. I suggest giving that a try too.
 
This is the requirements they want
  • Student must be enrolled at selected university for a minimum of two semesters or four quarters, in order to meet the requirements of the one year AC College program
  • Cumulative GPA of 2.7 or higher
  • Enjoys troubleshooting technology
  • Passionate about providing an amazing experience that Apple customers expect
  • Flexible to adapt to different communication styles and modify approach accordingly
  • iOS, Smartphone, Tablet, Mac or PC experience a plus
  • Ability to manage multiple applications running at the same time
  • Discipline to work from home while following a set schedule
  • Availability to work five to seven weeks of required online training on a fixed schedule that may include weekends. (Training may be either 24 hours per week or 40 hours per week depending on hire date)
  • Available to flex up to 40 hours per week during the winter holiday school break, based on business needs
  • Successful completion of a pre-employment assessment and criminal background check
  • Successful completion of initial training
  • Ability to meet minimum typing speed of 35 WPM while talking with customers
  • At Home Qualifications
  • A quiet, private and secure workspace, ergonomic chair, and desk
  • High-speed Internet service (5 megabits download and 1 megabit upload) from a reliable provider
 
Alexrat1996 said:
I really want the job at Apple but I'm switching to the university they want next year
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I agree with yaxomoxy on this one. If you are switching your life around to fit Apple's profile, you are not heading down the right path. There are ZERO guarantees that you are going to land a job with them and even if you do, what happens of you don't like them?

Job is 3 hours away, that is 6 hours a day lost in travel. How well can you keep your grades up with most of your day traveling?

I am a hiring manager and I wouldn't hire you just due to location alone. You are simply too far away.
 
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daflake said:
I agree with yaxomoxy on this one. If you are switching your life around to fit Apple's profile, you are not heading down the right path. There are ZERO guarantees that you are going to land a job with them and even if you do, what happens of you don't like them?

Job is 3 hours away, that is 6 hours a day lost in travel. How well can you keep your grades up with most of your day traveling?

I am a hiring manager and I wouldn't hire you just due to location alone. You are simply too far away.
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Well I'm moving to state college and attending for 4 years the university and staying over there
 
Alexrat1996 said:
Well I'm moving to state college and attending for 4 years the university and staying over there
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Okay, so are you saying you will be closer? If that is the case then go for it and see what happens. It won't be your only job in life, but there is nothing wrong with going after something you really want while you finish your degree.
 
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