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Ghost device listed on Apple Support page support.apple.com

U

uandme72

macrumors 68020
Original poster

Ghost device listed on Apple Support page support.apple.com​

When I select a support service on support.apple.com , it asks me to choose the device for which support is required. One of the devices listed there to choose from is a ghost device not logged on to iCloud ID. That device is not listed on the iCloud.com or appleid.apple.com for the linked Apple ID.
How do I remove that ghost device showing on the support.apple.com.
 
uandme72 said:

Ghost device listed on Apple Support page support.apple.com​

When I select a support service on support.apple.com , it asks me to choose the device for which support is required. One of the devices listed there to choose from is a ghost device not logged on to iCloud ID. That device is not listed on the iCloud.com or appleid.apple.com for the linked Apple ID.
How do I remove that ghost device showing on the support.apple.com.
Click to expand...

You’ll have to contact apple to do so, though there really isn’t a reason to get rid of it.
 
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