Ghosting problem

Discussion in 'MacBook Pro' started by iPad Retina, Feb 11, 2015.

  1. iPad Retina macrumors 6502a

    iPad Retina

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    Jan 6, 2013
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    Canada
    #1
    Hello everyone,

    I bought a used MacBook Pro with retina and it has a ghosting problem mid 2012, it's out of warranty, will Apple still replace it? Or is it out of pocket
     
  2. Samuelsan2001 macrumors 604

    Joined:
    Oct 24, 2013
    #2
    Depends where you are

    If you are in europe or the UK you should get at least 2 years as standard due to EU consumer law. The UK gives you 6 years for any technical failures (apple hate this and certainly do not advertise it well).

    If you are in the USA you may well be boned....
     
  3. iPad Retina thread starter macrumors 6502a

    iPad Retina

    Joined:
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    #3
    If i go into the apple store, will they recognize this as a effective screen, can i show them the test and tell them i've been using the screen saver, and it doesn't help at all? could they do a one time exception? in Canada?

    was Anyone out there able to replace there screen out of warranty, when i say out of warranty, i mean like 2, 3 months or more?

    I have a Mid 2012
     
  4. mpias macrumors newbie

    Joined:
    Dec 12, 2005
    #4
    I bought this computer as soon as it came out. I found that I had one of the displays with the ghosting problem. It took about 6 to 8 months to convince Apple to replace the clamshell. The finally did it but it wasn't easy.

    I recall there being a terminal command that would let you know if you had an LG or Samsung display. At that point it was the LG displays that were causing the problem.

    Even if you bought the computer secondhand and the original owner purchased AppleCare, the AppleCare can transfer over to the new owner. If that's the case then you should have no problem but if it isn't it would probably be and out of pocket cost. I don't think Apple ever acknowledged that the ghosting was a real problem. Still, it's worth a trip to the Apple Store.
     
  5. Natzoo macrumors 65816

    Natzoo

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    #5
    Hey, its gonna cost you the minute the warrenty expires. based on my experiences with my old mac.
     
  6. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #6

    Can you tell me your process?

    which apple store did you go to?

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    Do you have Applecare?

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  7. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #7
    I'm bring my into Yorkdale mall Apple store wish me luck!
     
  8. cairene2011 Guest

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    Dec 17, 2013
    #8
    Gosh, I've followed your threads in which you were trying to find a legit rMBP on craigslist and eBay. I'm so sorry you ended up with one with ghosting! :(
    Perhaps it's not too late to get your money back?
    You could get a less expensive and not as powerful, but instead brand-new machine from Apple that is covered by Apple Care. As I previously said, I was really incredibly happy with my little MBA during university and I'm sure you might appreciate it too in high school.
     
  9. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #9
    Not covered, since there wasn't enough people that had the problem! and didn't issue a recall for it because some people have the stinken samsung display, now it will cost $642 for this display, Great! Now What!, Im not gonna pay that, gonna call apple now. On the plus side My phone screen is getting replaced

    ----------

    Hate This!
     
  10. BasicGreatGuy Contributor

    BasicGreatGuy

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    #10
    Crapy situation for sure.

    What you are experiencing is the kind of thing many of us were trying to warn you against or help prevent, by encouraging you to buy directly from Apple in your older thread.

    Seeing how you aren't the original owner and the MBP is out of warranty, I doubt Apple is going to do anything.
     
  11. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #11
    Lol, then I went back to a different store in Toronto and told him about the ghosting, and told me if you see, we'll take care of it. Going back there tomorrow, I'll give you an update!
     
  12. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #12
    Ghosting
     

    Attached Files:

  13. fenderbass146 macrumors 65816

    fenderbass146

    Joined:
    Mar 11, 2009
    Location:
    Northwest Indiana
    #13
    Give me an update. I am in the exact same boat you are...mines worse too I think not to mention a few dead pixels and a white mara spot
     
  14. Natzoo macrumors 65816

    Natzoo

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    #14
    tell us what happens :)
     
  15. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #15
    Sorry I'll give you an update tomorrow afternoon, busy today and can't go SORRY
     
  16. fenderbass146 macrumors 65816

    fenderbass146

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    #16
    Any update? I may be going to the Apple store tonight.
     
  17. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #17
    I've been to busy this week, try goin to the Apple Store and make sure to make notes so other Apple stores can see them
     
  18. fenderbass146 macrumors 65816

    fenderbass146

    Joined:
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    Location:
    Northwest Indiana
    #18
    Self update. Went to apple and the news when from bad to slightly better. The genius verified the issue and proceeded to tell me it would be $700+. After talking a little more he offered me another option of sending it out to Apple instead of in store. He told me that was $310 and they would look over the whole laptop for any other issues and fix those too ( find that part hard to believe). It would take 3-5 business days. Also includes 90 day warranty. Now that isn't bad however I still think I will fix it myself. I can get top cover and lcd for $300 ish then sell the screen I still have for probably at least $130.
     
  19. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #19
    Nice!, did you go ahead with the repair?, sorry i didn't give you an update.
     
  20. fenderbass146 macrumors 65816

    fenderbass146

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    Northwest Indiana
    #20
    No. I think I'm going to do the repair myself. That way I can sell the defective screen
     
  21. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #21
    Good point
     
  22. fenderbass146 macrumors 65816

    fenderbass146

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    Northwest Indiana
    #22
    Just picked up a "Grade A" screen for $260 from a good seller on eBay. I will keep you updated on the progress of the repair and sale of the old screen if your interested.
     
  23. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #23
    Going to the Apple Store again for ghosting, and for the recall, and my fan
     
  24. fenderbass146 macrumors 65816

    fenderbass146

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    Location:
    Northwest Indiana
    #24

    Let me know what happens....are you having problems with yours that your going in for the recall...as far as i was aware it was just for the graphics issues. I haven't really heard anyone having issues with the 650m. I was surprised it had a recall.
     
  25. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #25
    Nope, still not covered! We had a huge argument, and he was constantly asking why didn't you bring it back within the first year of warranty. And when i had to replace the fan that was like $80. My next stop is massionville Apple store next week.

    Hows yours macbook now?
     

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