iPhone XS Max Gmail app no longer pushing?

Discussion in 'iPhone' started by NickB2005, Oct 13, 2018.

  1. NickB2005 macrumors newbie

    Joined:
    Apr 18, 2009
    #1
    Hi all, randomly the other day my Gmail app which is up to date stopped pushing notifications to me. I would have to go into the app and then my emails would be there, but no badges or notifications. I checked all settings to make sure it was all turned on. I tried some basic troubleshooting to see if any issues were caused and nothing. I am running the ios public beta 12.1 beta 3. I've never had an issue in all the betas I've been a part of and not sure what's causing the issues now, but it's important I get those notifications for work. Any ideas or advice?
     
  2. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #2
    I’m on 12.0.1 and push for Gmail is working normally on my device. If you’re sure it’s not the beta causing the problem you could try to delete and re-add the account to see if it helps
     
  3. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #3
    Are you using the native app not the Gmail app?
     
  4. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #4
    Native. If you’re using the Gmail app it’s possible you may need to wait for an update from google for 12.1
     
  5. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #5
    Ok. I’m using the native app and not getting push. I actually missed some important emails by not having push. I HATE using the Gmail app.
     
  6. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #6
    I totally agree, I’ve never used the app. I’d try and delete and re-add like I said. You won’t lose anything and it’s worth a try
     
  7. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #7
    Ok thanks. Will give it a try. Im on 12.0.1 on an iPhone 8.
     
  8. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #8
    When you’re adding Gmail are you adding Add account> Google or adding it by other means?
     
  9. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #9
    There’s no option for Push for Gmail.
    [​IMG]
     
  10. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #10
    Correct. I have mine set for fetch every 15min
     
  11. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #11
    Yea the problem is it only fetched when on WiFi I believe.
     
  12. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #12
    Yes, add acount/google
     
  13. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #13
    Fetch is a lot different than Push. Fetch you need to be on WiFi and doesn’t work when you’re on cellular data I believe?
     
  14. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #14
    Do you have mail turned on in cellular?
    --- Post Merged, Oct 13, 2018 ---
    I receive notifications for email when on cellular also. I won’t use public wifi so when I’m out watching hockey I’m on cellular
     
  15. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #15
    Didn’t know there was an option for that.
     
  16. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #16
    Under cellular, scroll down and make sure it’s turned on
     
  17. macher macrumors 65816

    macher

    Joined:
    Oct 13, 2012
    #17
    Yea it’s been turned on.
     
  18. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #18
    Are you having any other issues with notifications? I mean with other apps?
     
  19. NickB2005 thread starter macrumors newbie

    Joined:
    Apr 18, 2009
    #19
    So I am using the Gmail app. Have never had an issue. Even on 12.1 beta before I updated to 12.1 3. I've tried deleting and reinstalling. Deleting my account and re adding. Nothing seems to fix it. I've missed some important emails as well.
    --- Post Merged, Oct 13, 2018 ---
    All my other apps are sending notifications no issues here.
     
  20. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #20
    If you’re using the actual app and only have issues after beta 3 I’d say google will most likely be releasing an update for 12.1 in the future.. I’m not familiar with using betas but, can you downgrade to beta 2 to see if it fixes it?
     
  21. NickB2005 thread starter macrumors newbie

    Joined:
    Apr 18, 2009
    #21
    It happened before the update to 3 though. I was using 12.1 for a week+ and didn't have issues. It started when my work email was shut down (starting a new job Monday) but my personal email and work email all went through the Gmail app and now that it's gone I'm not getting notifications for some reason.
     
  22. BugeyeSTI macrumors 68030

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #22
    Have you logged in to the account through safari and checked to see if any of the settings have changed?
     
  23. will.s87 macrumors member

    will.s87

    Joined:
    Sep 20, 2016
    Location:
    Central CA
    #23
    Using the latest beta, no issues with push alerts from the Gmail app.
     
  24. NickB2005 thread starter macrumors newbie

    Joined:
    Apr 18, 2009
    #24
    I am logged in through safari right now on gmail and all seems to be working no issues. Don't see any reason why I wouldn't be getting notifications.
    --- Post Merged, Oct 13, 2018 ---
    That's so weird! I have all my notifications settings turned on too in both the actual gmail app and then under the settings part of the app too. I checked my profiles and the only profile I have on there is the beta profile.
     
  25. IdentityCrisis, Oct 13, 2018
    Last edited: Oct 13, 2018

    IdentityCrisis Suspended

    Joined:
    Sep 9, 2018
    #25
    GMAIL by native app hasn't pushed on the iPhone in a long time. Actually since 2013 that Google stopped supporting people with free accounts on a non-native app.

    https://www.engadget.com/2013/03/26...ion-no-longer-works-with-mail-on-new-ios-dev/

    Mine has always been a fetch every 15 minutes. Unlike my Android devices which get it instantly, the iPhone has taken minutes.

     

Share This Page

49 October 13, 2018