my main reasons for switching:
- Recently incurred $250 of overage charges. Went over minutes. Had no idea tbh. We had tons of roll over minutes but they got used up. Had we been on t-mobile, would have never happened.Our fault here, but totally unavoidable. Rep offered to switch us to a new plan and wipe the fees, but we had to give up unlimited data.
-Tired of the constant GF Unlimited Data worry. Every years its a dilemma. We were planning on paying $1500 for our phones to keep unlimited data. Thats crazy. T-mobile gives u truly unlimited data. The phone is cheaper after we sell and trade in a device. Don't have to worry about keeping GF status.
- Music Streaming. I stream tons of music. T-Mobile utilizes 3g network for this. That is perfect. AT&T doesn't give you that option. If you go over your data (either the preset amount or 5gb) you pay overage or your speeds are terrible. I usually hit 5gbs of data in the first week if not sooner (i am a heavy user), then spend the rest of the month throttled.
- Reception. I live in Hawaii. Verizon is the best. But they don't offer a data solution that will fit my needs. With AT&T i have to go outside my house and stand in one certain area to talk. In 2014. I called and asked what i could do and they said fork out $200 + a monthly fee for a microcell. T-Mobile does WiFI Calling. Problem solved.
- Data Speed. AT&T was fast. Not anymore. During peak hours it sucks. If you are on the phone, your internet is unusable. It is terrible. So many times I will be on the phone with someone, but I need to check my bank account, and I can't load the app. Seriously? Oh wait, I have to give up unlimited data to fix that.
-AT&T Customer service sucks. They are the worst company ever to deal with. My line has been with AT&T/Cingular/whatever its called since 2001. We have gotten every new iPhone every year paying whatever the price they asked. The new upgrade fee increase, along with the more expensive bill, isn't worth it.
These are the top reasons. We have 0 reasons for being on AT&T. Verizon is the best. Sprint isn't even an option. T-Mobile and AT&T are basically equal IMO. Why pay more when you actually get less with AT&T?
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Ha, that's a little bit limiting. I'll stay with the big guys for now.
The only 'big guy' is verizon imo. They are the best. AT&T is TERRIBLE. Do you not remember how far behind AT&T was with their LTE rollout? Remember the fake 4g LTE HSPDATAADAATA+++@+? My buddy on verizon would give me so much crap with my shiny iPhone on AT&T's so-called 4g LTE network that was 1/4 as fast.The only thing AT&T ever had going for it was the fact they had the iPhone exclusively.
With the launch of the iPhone 6 and 6 Plus, T-Mobile will take the #2 spot.