Google Announces End Date for Original Nest Thermostat Support

[MacRumors]

Google has announced that first- and second-generation Nest Learning Thermostats will lose support in October 2025, disabling their connected features (via ArsTechnica).

After October 25, 2025, these devices will no longer receive software updates or connect to Google's cloud services. Users won't be able to control them via the Google Home app or voice assistants, though basic temperature control and on-device scheduling will continue to function.

The affected models include the original 2011 North American Learning Thermostat – pioneered by iPod creator Tony Fadell – and its 2012 successor, and the 2014 European model.

U.S. users can upgrade to newer Nest models, and owners can get a $130 discount if they upgrade to the fourth-generation Nest, which was released last year for $280. In Canada, the discount is CA$160.

European owners face a tougher choice, as Google confirmed it won't develop new thermostats for European heating systems. Instead, European customers are being offered a 50 percent discount on the Tado Smart Thermostat X.

This decision follows Google's recent discontinuation of other Nest products amid job cuts in its platform and devices division. Google is no longer making new Nest Protect Smoke & CO alarms and is ending sales of the Nest x Yale Lock.

Despite the upcoming end-of-life, the thermostats have exceeded Google's standard five-year support commitment, with some approaching 15 years of service by the cutoff date. Still, many Nest owners will be disappointed with the limited lifetime of a device they probably didn't expect to replace anytime soon.

Article Link: Google Announces End Date for Original Nest Thermostat Support

 

[MacUser16.]

Google try not to kill off a product or their software challenge (impossible)

 

[DrV]

The five-year support commitment is not very relevant in PropTech. Heating system overhaul intervals tend to be in decades, not in years. One part of the equation is the installation cost; Europeans are not allowed to touch their 230 Vac installations themselves, and using a qualified electrician to replace a thermostat costs a significant amount of money.

It may be that the consumer electronics giants are not the best suppliers for heating system components. While this is a logical move — what did Google do in this field, anyway — users may not be very happy even with discounted newer products.

 

[J___o___h___n]

From a company valued at over $800 billion, this is outrageous.

There is no reasonable reason for this. Their servers are still active for the newer models. They are a company still in-profit. Remotely killing a devices key selling point is not on!

I will NEVER buy a Google product again - Ever. It is just not worth the short turn investment.

I will keep my Nest thermostats installed and use them manually as a constant reminder to never buy form them again.

 

[massysett]

This is why I avoid smart devices or general newfangledness wired into my house. Thermostats used to work for decades, and simple ones still do, I’d rather not have one that requires “support.” I have no Nest, smart light switches, etc.

I was skeptical when I first saw USB ports wired into walls. Sure enough they are now obsolete with USB-C being standard.

But hey maybe rewiring things in your house isn’t too bad, seriously.

 

[Onelifenofear]

Google are just plain awful at hardware.

and software.. why would anyone use their stuff in business.

Killed by Google

Killed by Google is the open source list of dead Google products, services, and devices. It serves as a tribute and memorial of beloved services and products killed by Google.

killedbygoogle.com

 

[Onelifenofear]

Until we give up...

 

[LV426]

Nest made good products. I knew it was a terrible idea for them to sell out to Google, right from the get go.

 

[LV426]

Google are just plain awful at hardware.

and software.. why would anyone use their stuff in business.

Killed by Google

Killed by Google is the open source list of dead Google products, services, and devices. It serves as a tribute and memorial of beloved services and products killed by Google.

killedbygoogle.com

That's one helluva graveyard!

 

[EugW]

Wow, that’s pretty lame.

However I’m not surprised. My Google Nest doorbell often doesn’t work properly if the temperature drops below -10C. And that’s for the latest hardwired model, not the battery powered one.

 

[DEMinSoCAL]

The five-year support commitment is not very relevant in PropTech. Heating system overhaul intervals tend to be in decades, not in years. One part of the equation is the installation cost; Europeans are not allowed to touch their 230 Vac installations themselves, and using a qualified electrician to replace a thermostat costs a significant amount of money.

It may be that the consumer electronics giants are not the best suppliers for heating system components. While this is a logical move — what did Google do in this field, anyway — users may not be very happy even with discounted newer products.

Curious -- the thermostat is not connected to the system via 230Vac, it's extremely low voltage signal wires isn't it? What danger is there replacing a thermostat?

 

[imamacperson]

This is one of the biggest problems with modern technology. I have owned my house for almost 30 years now. Why would I want to buy a device that's basically non functional at some point? I have a car that's 21 years old now and it works fine. I have to take it in for service every once in a while. I could even replace the engine if I had to. I have lots of computer files from over 30 years ago that I can't open any more because there is no software to open them.

 

[WarmWinterHat]

The five-year support commitment is not very relevant in PropTech. Heating system overhaul intervals tend to be in decades, not in years. One part of the equation is the installation cost; Europeans are not allowed to touch their 230 Vac installations themselves, and using a qualified electrician to replace a thermostat costs a significant amount of money.

Nest doesn't work on line-voltage systems like what you're describing.

Curious -- the thermostat is not connected to the system via 230Vac, it's extremely low voltage signal wires isn't it? What danger is there replacing a thermostat?

Baseboard and radiant heat can use 120/240v line-voltage thermostats, while forced-air systems use 24v and it's fine to do yourself. Nest is 24v.

We have five Nest thermostats in the house, and one of them is 2nd gen and is losing support. Not sure what were going to do yet.

 

[gvanvoor]

Europeans are not allowed to touch their 230 Vac installations themselves

They are in Belgium and probably some other countries as well

 

[Kirkster]

When the Nest came out it was awesome. Had one for years, Have an Ecobee now. Frankly it’s not as good as the old nest in some ways, better in others. It got Googled so it went away.

 

[invincible1914]

Will they still work in the old Nest app? Google really did ruin the Nest experience trying to tie everything to ther Google Home app.

Just checked and I have the 3rd gen, so I’m good until the next round of cuts.

 

[WarmWinterHat]

Will they still work in the old Nest app? Google really did ruin the Nest experience trying to tie everything to ther Google Home app.

Just checked and I have the 3rd gen, so I’m good until the next round of cuts.

We got an email from Google about it, and as I understand, they will be dropped from the Nest app as well. Google is also deprecating the Nest app "soon".

I prefer the Google Home app over the Nest app, personally, but to each their own.

 

[clayj]

This is really rather annoying. I have the first-gen Nest Thermostat and three Nest Protects. I've already ordered a new thermostat, using Google's discount, but now I'm also hearing that Nest Protect is being discontinued? I'll be switching away from Nest as soon as my Nest Protects stop working in 2030.

 

[hagar]

As an Apple guy, I don’t have any Google products. Except 2 thermostats and 5 protects.

This is simply unacceptable. The hardware is still fine. Unplugging the service is a disgusting move, only triggering more landfills and causing distrust.

Never Google again!
Nest is dead.

 

[hagar]

Will they still work in the old Nest app? Google really did ruin the Nest experience trying to tie everything to ther Google Home app.

Just checked and I have the 3rd gen, so I’m good until the next round of cuts.

No. They will completely disable all remote functionality. It’s disgusting. Horrible company.

 

[hagar]

The five-year support commitment is not very relevant in PropTech. Heating system overhaul intervals tend to be in decades, not in years. One part of the equation is the installation cost; Europeans are not allowed to touch their 230 Vac installations themselves, and using a qualified electrician to replace a thermostat costs a significant amount of money.

It may be that the consumer electronics giants are not the best suppliers for heating system components. While this is a logical move — what did Google do in this field, anyway — users may not be very happy even with discounted newer products.

I have installed my Nest thermostats all by myself. In Belgium. No issues whatsoever. This is Vaillant and co trying to protect their market but it all works just great.

Until Google pulls the plug.

 

[mpe]

Not that there was any support. My 3rd gen haven't received any update since at least 2021.

 

[blinker]

12 years of good usage from my Nest thermostat, and never a problem with it. I don't see any real difference in functionality for the new model, so this is purely a money grab. Very disappointing.

 

[zilchfox]

Honestly, if I can still use it in offline mode, then I don’t care if they drop support, just means it reverts into a fancy looking dumb thermostat. I’ll still keep using it as one.

 

[page3]

Left Nest a long time ago for Tado, as Nest lacked the support for zoned radiators, which is a common setup in Europe.

Tado also has local API support (so works off-line with home assistant) and Tado X is Zigbee compatible.