Google Investigating Reports of Screen Burn-In on Pixel 2 XL But iPhone X Unlikely Affected

[XanderCrews]

It's not just an LG thing. Samsung has burn in issues with their screens too. I was at the Verizon store just today and saw some faint image retention/burn in or whatever on the Pixel 2 XL...as well as the Samsung S7 and some other Samsung phones.
If you leave imagery on the screen for hours and hours and have the brightness cranked way up (like they do with display phones at most retailers), you're likely going to see this issue on a number of phones. I saw it on a bunch of phones there today.

And iPhones can have burn in issues as well.
https://9to5mac.com/2017/09/11/ios-11-iphone-x-burn-in/
It just depends how you use the phone and how susceptible the screen type is.

My Droid Turbo, that I have had for 3 years, has an AMOLED screen, the same as the Pixel 2 (The Pixel 2 XL has a P-OLED screen though...slightly different)...and I haven't had any image retention or burn in issues on my screen. I actually checked it today and nope...not a trace of anything.

I pre-ordered the Pixel 2 (not the XL)...and I'm not worried about image retention or burn in at all, as I'll likely be using it just like my Droid Turbo...and that's been fine. ALSO, they say the issue seems to be more prevalent with the Pixel 2 XL and not the Pixel 2.

 

[Abazigal]

And you wonder why Apple is confident enough to recycle their iPhone design for the fourth time in a row...

 

[XanderCrews]

“Unlikely” because Apple doesn’t have the same OLED panels supplier as Google.
And .. during the last couple years, LG panels have shown higher number of faulty panels than samsung.

Was at the Verizon store today. A number of their Samsung phones had bad burn in issues.

 

[brushlee]

Headline states the Apple logo can likely prevent burn ins.

Guess we have to wait for X to burn few pixels ?

 

[tatsumi]

I’m no display expert but could this be the reason why the iPhone X has only the same brightness as the predecessors?
Apple said these problems wouldn’t happen anymore. Maybe only because they went for the lower brightness?

 

[alleggerita]

I don't really get how the title can say "iPhone X likely unaffected" since they currently have no good idea what's going on - just speculation.

Keyword here is “likely”.

 

[roeiz]

we'll soon hear reports from the few lucky ones who'll have it first

 

[kdarling]

It’s due to the low lifespan of the Blue phosphor in OLED displays in general, which is literally like a fraction of that of the red and green which causes a color shift which is referrered to as “burn in” or better yet should be called fade out.

Things have progressed a lot in the past few years.

Blue OLED has gained much longer lifetime.

Plus some display makers also increase blue dot size so less power is needed, and so they again last longer, and algorithms can be used to let all dots fade together.

 

[YaBe]

I don't really get how the title can say "iPhone X likely unaffected" since they currently have no good idea what's going on - just speculation.

It's an Apple dedicated site.... with Apple fans(boys / girls)... what do you expect?

Headline states the Apple logo can likely prevent burn ins.

This was the best response!

 

[Falhófnir]

Things have progressed a lot in the past few years.

Blue OLED has gained much longer lifetime.

Plus some display makers also increase blue dot size so less power is needed, and so they again last longer, and algorithms can be used to let all dots fade together.

Until they finally get to the point where they can abandon pentile (which is a necessity because of shorter blue lifespan) I think I’m going to try to stick to LCD as much as I possibly can. At 450 ppi or so the image still looks all wrong to me. Don’t know if going up to around 550 finally makes things microscopic enough that it no longer matters, but I’d be disappointed paying as much as the X costs for a screen that has a noticeable graininess.

 

[mib1800]

Isn't apple using panels from LG and Samsung in the X?
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Until they finally get to the point where they can abandon pentile (which is a necessity because of shorter blue lifespan) I think I’m going to try to stick to LCD as much as I possibly can. At 450 ppi or so the image still looks all wrong to me. Don’t know if going up to around 550 finally makes things microscopic enough that it no longer matters, but I’d be disappointed paying as much as the X costs for a screen that has a noticeable graininess.

Burn in risk or washout LCD? 10 out 10 I'll go with OLED.

 

[Black05Hemi]

LG really dropped the ball on the XL model. Why didn't Google just use Samsung for both models?

This. I have had several Samsung phones, and never once did I have any problems with the screens. I am confident the X will be the same outcome.

 

[avtella]

Samsung doesn't have these issues anymore, they've nearly perfected OLED. LG on the other hand just started making them again this year, so they're years behind. I'm glad Apple went with Samsung for the iPhone X.
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Isn't Apple using Samsung displays? The Pixel 2 has no display issues, while the 2 XL does. The Pixel 2 uses a Samsung display while the 2 XL uses LG.

Burn in is inherent to OLED, Samsung reduced a little but by no means gone. The blue phosphor still only has a fraction of life vs the red and green. Depending on how often and how bright you use the screen you may see “burn in” well within a year especially with the WiFi, signal and clock icons being white, plus other areas with static white/blue like wallpapers, which means the blue phosphors in those areas are always lit. All you need to do is look at a Samsung display model, granted those S8s and Note 8s are running full brightness 24/7, causing severe burn in issues within a month. Obviously not real world usage but a good example to show it still happens. Multiple companies and universities are still working on the blue phosphor issue, it’s nowhere near solved.

LG’s white OLEDs with RGBW filters offer better life but power draw makes them unsuitable for mobiles but they’re great on TVs. That’s why LG can make OLED TVs while Samsung still pushes LCDs for TVs as they’re more worried about burn in as TVs are used much more than a mobile device.

 

[Val-kyrie]

Keep in mind this is due to Google using LG's OLED panels in the Pixel 2 and LG still hasn't worked out the kinks in their OLED displays since they've only recently started producing them. Samsung, on the other hand, has been producing OLED displays for years now and they've nearly perfected the tech. LG's OLED has problems with color shifting, uneven lighting and coloring on different areas of the display, and has poor brightness.

Samsung OLED's have none of those problems. Guess which panels Apple is using? Samsung panels. OLED isn't the problem, LG's crappy panels are. There is zero reason to worry about the OLED display on the X.

Samsung doesn't have these issues anymore, they've nearly perfected OLED. LG on the other hand just started making them again this year, so they're years behind. I'm glad Apple went with Samsung for the iPhone X.
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Isn't Apple using Samsung displays? The Pixel 2 has no display issues, while the 2 XL does. The Pixel 2 uses a Samsung display while the 2 XL uses LG.

And yet Apple plans to use LG OLED displays next year?

I guess consumers get to choose between unrefined hardware with a nice screen (iPhone X) this year and refined hardware with a screen lottery next year. Yay!

 

[SR71]

And yet Apple plans to use LG OLED displays next year?

I guess consumers get to choose between unrefined hardware with a nice screen (iPhone X) this year and refined hardware with a screen lottery next year. Yay!

There's no way Apple would use an LG OLED display unless it meets their quality standards, so that's not something to worry about. Also, Apple and Google have both given LG tons of money to build a new display factory just to produce OLED displays and work out all the kinks with their current ones. It took them this long to jump on OLED, they wouldn't go from a fantastic screen this year to a crappy one next year.

 

[Val-kyrie]

There's no way Apple would use an LG OLED display unless it meets their quality standards, so that's not something to worry about. Also, Apple and Google have both given LG tons of money to build a new display factory just to produce OLED displays and work out all the kinks with their current ones. It took them this long to jump on OLED, they wouldn't go from a fantastic screen this year to a crappy one next year.

If you believe this, you have not been around Apple long enough.

 

[vahdyx]

I have a Pixel 2 XL in my hand right now and yes this is a thing for sure. However, I've been dealing with this on S8, Moto X, etc.

I just literally invert the colors for a few with 100 brightness and it goes away.

Granted no one should have to do this and I agree. Google needs to figure this out quickly.

 

[roeiz]

I have a Pixel 2 XL in my hand right now and yes this is a thing for sure. However, I've been dealing with this on S8, Moto X, etc.

I just literally invert the colors for a few with 100 brightness and it goes away.

Granted no one should have to do this and I agree. Google needs to figure this out quickly.

This sounds absolutely terrible.

 

[SR71]

If you believe this, you have not been around Apple long enough.

Really? Please explain. This is the company that individually calibrates every display at the factory and has what is widely regarded to be the best LCD and has been for the past few years). Ever since they switched to Retina display quality has been extremely important to them. If you can't see this then maybe it is you that hasn't been around Apple long enough.

 

[vahdyx]

This sounds absolutely terrible.

Haha well it is but I like the phone enough to deal with it. But that said I just finished chatting with Google and they offered me a warranty replacement or suggested to return the phone to Verizon. A typical customer service style response with no real help.

I challenged the guy by saying the new replacement phone will have the same issue. He said “No” to my surprise. I tried telling him it’s kind of a big issue and looks to be wide spread then said, “you can keep exchanging until you find one that doesn’t” and I got kind of upset with this response and took it maybe a bit too far and became an irate customer asking to speak to a manager and stuff.

The thing is I just called to chat about the issue as a naive customer to see what they would say then artificially got an answer that just bothered me. So I have myself to blame.

Regardless it is a ****** issue for a phone that I honestly enjoyed until all this surfaced. I still like the phone and hope Google fixes it.

I’m back on my iPhone for now and returning the Pixel 2 XL.

 

[roeiz]

Haha well it is but I like the phone enough to deal with it. But that said I just finished chatting with Google and they offered me a warranty replacement or suggested to return the phone to Verizon. A typical customer service style response with no real help.

I challenged the guy by saying the new replacement phone will have the same issue. He said “No” to my surprise. I tried telling him it’s kind of a big issue and looks to be wide spread then said, “you can keep exchanging until you find one that doesn’t” and I got kind of upset with this response and took it maybe a bit too far and became an irate customer asking to speak to a manager and stuff.

The thing is I just called to chat about the issue as a naive customer to see what they would say then artificially got an answer that just bothered me. So I have myself to blame.

Regardless it is a ****** issue for a phone that I honestly enjoyed until all this surfaced. I still like the phone and hope Google fixes it.

I’m back on my iPhone for now and returning the Pixel 2 XL.

i myself wouldn't want to ever deal with this shyt.