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...and how exactly is that not cumbersome?

What the heck do you want them to do? I don't think you understand what "cumbersome" means. It's certainly not sending an email to support and receiving a new copy of your songs. That's simple.
 
I don't understand why you need an approval from music companies for this. You can already put music files to Dropbox and play them with your browser. How Google's service differs from that?

My guess is that the labels see third party storage of music to be considered distribution since the original purchaser (say you or me) doesn't physically posses those files and therefore doesn't have the right to distribute music (backups being exempt obviously). In other words, the labels see this not as backing-up, but as distribution - something that has to be negotiated. In short - Google (or amazon) is distributing without a license. Weather or not that is what is going on here is up for debate, but the labels are probably arguably that unless you own the device (a computer or MP3 player) directly, a third party cannot assume your rights that you licensed.

And iTunes does let you replace files if your harddrive crashes. Email support and let them know. They'll enable a re-download of your purchases.

That is certainly not guaranteed nor is it covered in their terms of service. Yes, they have done this a number of times, but they are not obligated to do this (it is at Apple's expense after all), the few times they do this, they make clear that it is one-time only.

Apple clearly states to their customers that backups are the users sole responsibility.
 
That is certainly not guaranteed nor is it covered in their terms of service. Yes, they have done this a number of times, but they are not obligated to do this (it is at Apple's expense after all), the few times they do this, they make clear that it is one-time only.

Apple clearly states to their customers that backups are the users sole responsibility.

Thank you!

@BPaluzzi Stop trying to sell one time exceptions as the norm
 
Thank you!

@BPaluzzi Stop trying to sell one time exceptions as the norm

If your hard drive crashes and you lose your library more than once, you're an idiot.

No company will protect users from their own stupidity.

What if you accidentally delete everything out of your cloud "locker"? You think Amazon/Google is going to give you infinite reboots?

Ever look at Google's policy for reopening a GMail account that you accidentally closed? Here's their policy: No way, no how.

I'd rather take Apple's "well, this isn't official, but we'll do it for you" policy (which, by the way, in the hundreds of forum posts scattered across the internet about this, nobody has ever responded with "they told me no" -- it's always "yup, Apple hooked me up").

But do whatever works for you.
 
What the heck do you want them to do? I don't think you understand what "cumbersome" means. It's certainly not sending an email to support and receiving a new copy of your songs. That's simple.

I'm pretty sure my grasp of the English language is sound. Cumbersome yes, would mean "oh noes, my files are gone!" and having to email a customer support rep, submitting a request, receiving their reply (hopefully all resolved in one communication but probably not) and then having to re-download ALL my songs, re-synching with iTunes, re-synch my iDevice and finally (gasp) listen. How long is this process? More than likely well in excess of 24 hours.
NOT cumbersome would be, "oh noes, my files are gone!", pulling up my cloud music app and start listening to music. This process would take 30 seconds.
And just in case there is STILL confusion:

Definition of CUMBERSOME
dialect : burdensome, troublesome
2: unwieldy because of heaviness and bulk
3: slow-moving : ponderous

Any questions?
 
I'm pretty sure my grasp of the English language is sound. Cumbersome yes, would mean "oh noes, my files are gone!" and having to email a customer support rep, submitting a request, receiving their reply (hopefully all resolved in one communication but probably not) and then having to re-download ALL my songs, re-synching with iTunes, re-synch my iDevice and finally (gasp) listen. How long is this process? More than likely well in excess of 24 hours.
NOT cumbersome would be, "oh noes, my files are gone!", pulling up my cloud music app and start listening to music. This process would take 30 seconds.
And just in case there is STILL confusion:

Definition of CUMBERSOME
dialect : burdensome, troublesome
2: unwieldy because of heaviness and bulk
3: slow-moving : ponderous

Any questions?

The original post was that iTunes' method of handling files that you lost from your library was cumbersome. Comparing it to files hosted on the cloud is not valid. How, in your opinion, could replacing files on your local machine be made any less cumbersome than what Apple is doing?

You're shifting the goalposts halfway through the argument, which is a no-no.
 
If your hard drive crashes and you lose your library more than once, you're an idiot.

No company will protect users from their own stupidity.

What if you accidentally delete everything out of your cloud "locker"? You think Amazon/Google is going to give you infinite reboots?

Ever look at Google's policy for reopening a GMail account that you accidentally closed? Here's their policy: No way, no how.

I'd rather take Apple's "well, this isn't official, but we'll do it for you" policy (which, by the way, in the hundreds of forum posts scattered across the internet about this, nobody has ever responded with "they told me no" -- it's always "yup, Apple hooked me up").

But do whatever works for you.

How does this relate in any way to a free email service (Goal post mover ahhhhh!!!!)? Seems like you'd have to be an idiot to accidentally close an email account. The big difference is that losing a hard drive is beyond your control.
 
Has nobody heard of Grooveshark???

It's awesome. Hands down my only way of listening to music these days. No more downloading music. No software to download. Works in my browser and iphone.

And the support team is great. Backed with an awesome user community.

www.grooveshark.com
 
If your hard drive crashes and you lose your library more than once, you're an idiot.

No company will protect users from their own stupidity.

What if you accidentally delete everything out of your cloud "locker"? You think Amazon/Google is going to give you infinite reboots?

Ever look at Google's policy for reopening a GMail account that you accidentally closed? Here's their policy: No way, no how.

I'd rather take Apple's "well, this isn't official, but we'll do it for you" policy (which, by the way, in the hundreds of forum posts scattered across the internet about this, nobody has ever responded with "they told me no" -- it's always "yup, Apple hooked me up").

But do whatever works for you.

Why do you bother? Do not feed.
 
You're just a hater. Do you ever have any hard core unbiased evidence to back up your nonsense.

Sent using GoGo Wireless - American Airlines

I'd rather be able to take part in testing and giving my advice to a company than being force fed a product that you find out doesn't do everything you want.

Knock Knock.

Look who's talking.
 
I would say 'W00T More options = More competition = More creativity'. In this case its a 'BOO - US ONLY!'.

At least we get Spotify...better than iTunes, Amazon Cloud and Google Cloud put together ;)

The U.S. doesn't get Spotify? :eek: We get something amazing first?! :eek:

Let's hope Google et al speed things along and give these services a world-wide launch soon. It's like Amazons cloud and VOD services- sounds awesome but the rest of world gets left out in the cold.
 
Even the design of the banner or whatever you call it sucks. Maybe it is good to cover up for the lousy memory in most budget Android phones.
 
Wirelessly posted (Mozilla/5.0 (Linux; U; Android 2.3.4; en-gb; Nexus S Build/GRJ22) AppleWebKit/533.1 (KHTML, like Gecko) Version/4.0 Mobile Safari/533.1)

caspersoong said:
Even the design of the banner or whatever you call it sucks. Maybe it is good to cover up for the lousy memory in most budget Android phones.

My "budget" ZTE has a 16gb card in it at the moment, plenty of room with expansion potential. My wife's expensive iPhone is limited to 8gb of space with no expansion possibilities.

Don't underestimate the SD Card slot on Android devices.
 
I always have to laugh when I hear nonsense like this.

FYI, Microsoft was the 3rd most profitable company in America last year, ahead of Apple with it's incredible run with the iPhone and iPad. "Shrinking customer base"? That's a good one. :p

Then tell him since it paid off his house in Los Gatos when he double leveraged.
 
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