Google's Two-Factor Authentication App Pulled From App Store After Broken Update

Discussion in 'iOS Blog Discussion' started by MacRumors, Sep 5, 2013.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Google has pulled its Google Authenticator app from the App Store following an update that removes all stored accounts when installed.

    The app is used with Google's two-factor authentication service to make logging in to Google accounts more secure.

    TechCrunch reports that users who don't have a trusted computer will need to reset their all stored tokens on Google that allow other services like Dropbox or Evernote to connect to users' Google accounts.
    The update points to a larger potential problem with iOS 7, where app updates will download automatically onto iOS devices. MacRumors has heard from several iOS 7 beta testers who lost their account info on Google Authenticator because the update was downloaded automatically when it was released.

    iOS 7 users do have the option to revert to the manual update scheme used in prior versions of iOS.

    There is no word from Google on when the app will be updated and returned to the App Store. The update also includes a new design with a flat icon to match Apple's iOS 7 look-and-feel.

    Google Authenticator is normally available free from the App Store. [Direct Link]

    Article Link: Google's Two-Factor Authentication App Pulled From App Store After Broken Update
  2. HiRez macrumors 603


    Jan 6, 2004
    Western US
    We've removed all your accounts to make your iPhone more open. You're welcome.
  3. supmango macrumors 6502

    Feb 17, 2008
    This isn't an OS problem. It's a problem with developers not properly testing apps before they are distributed.
  4. LordEntropy macrumors regular

    Sep 21, 2007
    Slightly annoyed that as well as wiping all my accounts it also no longer shows with number it is generating is for which account!
  5. SandboxGeneral Moderator


    Staff Member

    Sep 8, 2010
    Orbiting a G-type Main Sequence Star
    This will be one of the things I'll be doing when iOS 7 comes to my devices.
  6. DavidLeblond macrumors 68020


    Jan 6, 2004
    Raleigh, NC
    iOS 7 autoupdated the app for me. Whoops.

    All I had to do was to go into Gmail and tell it to change to a different device for 2-factor and just reselected the device.
  7. Rigby macrumors 601

    Aug 5, 2008
    San Jose, CA
    The text of this article is inaccurate. The Authenticator app has nothing to do with allowing "other services like Dropbox or Evernote to connect to users' Google accounts", and it does not "store tokens on Google". It just needs to be re-synced with with any accounts that you use it for (e.g. Dropbox, Google etc.).
  8. RoboCop001 macrumors 65816

    Oct 4, 2005
    Toronto, Canada
    Does it erase the data upon install or after you open it? I've updated but haven't opened it yet.
  9. nutmac macrumors 68040

    Mar 30, 2004
    More reason to use Authy or Duo Mobile.

    My wish is for 1Password to add TOTP generator, freeing me from entering pesky TOTP code altogether.
  10. baryon macrumors 68040


    Oct 3, 2009
    Software updates: Ruining everything, every time, for everyone since 2001.

    If it ain't broke, don't fix it.
  11. ziggie216 macrumors 6502

    Jul 14, 2008
    Not a problem for iOS7 users cause previous version of Authenticator already blew away all the entries :mad:
  12. jlgolson Contributing Editor


    Jun 2, 2011
    Durango, CO
    Depending on how you have to resync the phone, you may have all services previously connected to Google disconnected.
  13. MacBoy88 macrumors regular

    Feb 4, 2003
  14. Rigby macrumors 601

    Aug 5, 2008
    San Jose, CA
    Again, it has nothing to do with services being "connected to Google". The app is an offline one-time-password generator (the codes are generated according to IETF standards). You don't even need a Google account to use it.
  15. Eraserhead macrumors G4


    Nov 3, 2005
    Except for all the bugs and security issues that are fixed by updates...

    Google should be reconsidering their delivery process here for this screwup.
  16. blackcrayon macrumors 68000

    Mar 10, 2003
    Not for me, it just wouldn't show which entry belonged to which number. Luckily I only have 3.
  17. Small White Car macrumors G4

    Small White Car

    Aug 29, 2006
    Washington DC
    I'd just like it if all auto-updates kept the old app in my phone's memory for 48 hours. Anytime within that limit I can select a "revert to last version" option in the settings.

    I feel like these kind of problems usually get fixed in a day or 2 by the developer. Having that option would make me feel safe enough to use the auto-update feature.
  18. Dave-Z macrumors 6502

    Jun 26, 2012
    Single, biggest reason I will not be enabling iOS 7 auto updates.

    I really do wish 1Password would incorporate this though.
  19. Goldfrapp macrumors 601


    Jul 31, 2005
    Big freakin' deal. :rolleyes:

    All you, people, had to do was re-scan the barcode found in your account settings and you'd be good to go.

    People love to dramatize, I tell ya.

  20. rmwebs macrumors 68040

    Apr 6, 2007
    Glad I wasn't the only one thinking this.
  21. curmudgeon32 macrumors regular

    Aug 28, 2012
    Whoa, really? I've had plenty of times I've held off updating an app for one reason or another. This sucks.


    Sure. For your GOOGLE account yes. But you're aware Authenticator works for other accounts too, right? And that resetting their tokens as well can be an annoying, time-consuming task?
  22. fruitpunch.ben macrumors 6502a


    Sep 16, 2008
    Surrey, BC
    Yes, but if you don't have a trusted computer, you'll need the code from the (now broken) authenticator app, meaning that you can't get into your account to re-scan the barcode! Of course if you also have a phone number listed on your account (in addition to authenticator), then Google can text or call you with your code.
  23. sulpfiction macrumors 68030


    Aug 16, 2011
    Philadelphia Area
    Or Apple's app review team approved something they shouldn't have.
  24. Rigby macrumors 601

    Aug 5, 2008
    San Jose, CA
    Google also gives you a set of backup codes that you should store somewhere safe in case you lose your ability to get new one-time passwords. Same for Dropbox and some other services.
  25. iMerik macrumors 6502

    May 3, 2011
    Upper Midwest
    So either of those can just straight up replace Google Authenticator and getting the Facebook code through the Facebook app? If anything, it'd be worth having your sites set up in both apps for occasions like the one in this article.

Share This Page