So you got a replacement phone and didn't have to return the original one?
Advanced RMA. They send you a new phone, then you send the defective unit back.
So you got a replacement phone and didn't have to return the original one?
Am I the only one jealous that he got a sim ejector tool?!
i hope you didnt use the sim tool as described, you might mess with the 2nd mic![]()
Hmm they have always come with them![]()
Strange...anyone know why?
Strange...anyone know why?
Strange...anyone know why?
ok seriously. wtf you were expecting? different phone ?
iPhone 4s came with the micro sim pre-installed, so there was no need to eject the tray.
And paperclips/bent staples can "magically" open the tray. I think I have thousands of staples...
I totally agree, its becoming like a school playground with the usual 'failed medical experiments' feeling the need to voice unnecessary comments to prove that they are contaminating the gene pool for some reason !?
I've been a member for a couple of years and have noticed the degradation of the debates which is a shame, as it used to be a great source of useful information and members could feel free to post a question without the fear of being flamed.
Am I the only one jealous that he got a sim ejector tool?!
iPhone 4s came with the micro sim pre-installed, so there was no need to eject the tray.
Thanks for the info OP. While I think comparing week builds is useful to clear the air of some info circulating around the web.... I'm actually more interesed in exchange units that don't come in retail packaging.
From what I understand, you are doing basically a retail swap with Apple through the mail. You return your original including all boxes and accessories and they send you a brand new phone in a brand new box.
The reports about phones that act/feel different come from people who have "refurbished" units returned to them at a genius bar(ones that don't match their original box serial number anymore, which is why there are complaints of people having problems returning their phone after swapping for a refurb). Of course they say it's too early to have any true refurbs at this point.... but If I were Apple and I was testing a new process or fix, I'd put it in the refurb cycle first.
Is it just me or is the instructions they gave you to remove the sim card wrong. On my iPhone 4 I believe the sim is on the side. They are expecting you to puncture the top of the phone with the SIM ejector tool while it is on the side??![]()
This was not the case with my phone. When I originally purchased it new, I had to use a paperclip to insert the micro sim, since there was no tool.
I think you are confused. This phone did not arrive in retail packaging, nor did it include any accessories.
All of the accounts I have read about people having their phones replaced at a genius bar refer to the geniuses producing a small black box from the back that contained their replacement phone, and the phone only. The only way that my replacement differs is the fact that they shipped it to me as opposed to doing the swap in person, as there aren't any Apple Stores within 120 miles of where I live.
I did verify that this is a brand new phone and not a refurb via the s/n. As you said, I think that it is simply too early at this point for them to be able to offer refurbs.
Below you can see the black box that the phone shipped in on the left, with my original RETAIL packaging from the week 25 phone on the right. The serial number from the replacement and the original packaging(which I get to keep) does not match.
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The literature clearly states that I am to return the phone only:
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You are correct. The diagram clearly shows a 3G/3GS. This further illustrates the fact that they did not plan to include these tools with US iP4s, so they just used existing stock, since the tool fits either generation.
Am I the only one jealous that he got a sim ejector tool?!