Didn’t think about it in those terms. Makes me feel a little better ha.
Appreciate the different perspective!
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iPhone 7/Plus Got screen replaced - now very dull
- Thread starter maverick22
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Didn’t think about it in those terms. Makes me feel a little better ha.
Appreciate the different perspective!
The fact is, an aftermarket part can be the same quality, better quality, or worse quality than an OEM part. People get 'duds' on occasion even when Apple does a repair. Thousands of people get aftermarket parts replaced on their Apple devices on a daily basis and most are perfectly happy.
You are one 100% incorrect. Replacing brakes and tires on a car does not void warranty. Those are consumables, a screen is not. Please make a proper analogy. If you mod the engine, you know for sure your warranty is void. Without a doubt. It’s listed in every car manufacturer warranty.
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He’s wrong. That doesn’t void warranty, replacing the screen voids all screen replacements down the road.
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As to your second question. Opening the phone does not void the warranty like it used to. As long as the original part (the screen) is on the device, they will replace the screen.
Man, I wonder if Apple makes any exceptions to the "replacing the screen voids the warranty."
I honestly didn't even think far ahead enough to think about voiding a warranty. Heck, I didn't even think far enough ahead to think this place might give me anything less than an original retina screen!
Do you think they would be more willing to make an exception over chat or in store? I never deal with repairs, is that how it works, they can set you up with an appointment over chat? I know sometimes by chatting businesses tend to work with customers a little more sometimes.
I honestly didn't even think far ahead enough to think about voiding a warranty. Heck, I didn't even think far enough ahead to think this place might give me anything less than an original retina screen!
Do you think they would be more willing to make an exception over chat or in store? I never deal with repairs, is that how it works, they can set you up with an appointment over chat? I know sometimes by chatting businesses tend to work with customers a little more sometimes.
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Maybe they keep them and recycle them? Any screen 7Plus screen will do, doesn’t have to be the actual original. As long as it’s OEM.
Well I just went there yesterday. As the post below you says maybe they recycle them, keep them a couple days, a week, no idea. Also some of the first replies suggested "go back and get your old screen." I don't know anything about this stuff.
@maverick22
I honestly wouldn't worry about it. Go back to the repair place and let them look at it to determine if the screen is a dud. They'll probably replace it with a different screen and maybe that one won't be a dud.
The info you posted earlier indicates that they care about their reputation and the worker indicates that they'll try to make it right. If the replacement screen looks good, then sell it or trade it in. Up to you if you want to disclose whether it's an OEM or aftermarket screen.
Otherwise ask if the repair shop has any extra cracked OEM screens that they could give you. If you sell the phone to someone, give them the cracked screen so they can put it back in before bringing it in to Apple.
I honestly wouldn't worry about it. Go back to the repair place and let them look at it to determine if the screen is a dud. They'll probably replace it with a different screen and maybe that one won't be a dud.
The info you posted earlier indicates that they care about their reputation and the worker indicates that they'll try to make it right. If the replacement screen looks good, then sell it or trade it in. Up to you if you want to disclose whether it's an OEM or aftermarket screen.
Otherwise ask if the repair shop has any extra cracked OEM screens that they could give you. If you sell the phone to someone, give them the cracked screen so they can put it back in before bringing it in to Apple.
Thanks for the reply!
I bet in the shop's mind this isn't a dud. I have a strong feeling the replacement will be the same. Most people wouldn't be able to tell the difference I bet. I'm just on my phone all the time and definitely can see the "washed out" look of this screen.
So say I asked her to save me a cracked screen from someone else's phone, and she put that in. If I took that to Apple I wonder if they could still tell something suspicious was going on, and deny working on my phone. Then I would really be screwed!
Please familiarize yourself with Magnuson-Moss. You are spouting off Apple policy as if it's law. It is not.
Yeah. What’s your point? I am familiar with it, as I am a law student. Completely irrelevant to the topic at hand.
An update:
I've been having a few issues now and again with the replacement screen from the local shop (pinch and zoom "jumpy", non responsive screen at times, and of course my main complaint with the color accuracy/dullness, dead spots until I turn the screen off and on again). The girl that worked on it gave me a full refund!
Now...I'll have to try my luck at an Apple store to see if they will still replace my screen with an actual Apple (retina) one. Any of you had experience with opening the phone up and having Apple still service it?
I've been "kicking myself" the past few days for rushing and not being patient to check with Apple first. I could have sworn it was $250 for screen replacement though. Live and learn!
thanks
I've been having a few issues now and again with the replacement screen from the local shop (pinch and zoom "jumpy", non responsive screen at times, and of course my main complaint with the color accuracy/dullness, dead spots until I turn the screen off and on again). The girl that worked on it gave me a full refund!
Now...I'll have to try my luck at an Apple store to see if they will still replace my screen with an actual Apple (retina) one. Any of you had experience with opening the phone up and having Apple still service it?
I've been "kicking myself" the past few days for rushing and not being patient to check with Apple first. I could have sworn it was $250 for screen replacement though. Live and learn!
thanks
Thanks.
On the bright side, my wife has an old 6 plus that, if it were up to me, would have been replaced a year ago. She gets frustrated with that 6 plus at times and would be happy to take my 7 plus.
I/we just don't want to spend the money on a new phone just yet. The 8 plus and X just don't "wow" me (don't seem a ton different than my 7+).
No chance that they agreed the screen was sub-par and offered a better one instead of a refund? Otherwise you still have to re-install an OEM screen (if they find you a broken one) before taking it to Apple, don't you?
The girl that did the repair said that is actually what all the screens look like though. I didn't want to waste our time.
I had this weird feeling that even if she put someone else's cracked screen, I would take it to Apple, they would still see someone else worked on it, I'd be honest, they wouldn't fix it, then I would be left with a cracked screen, then have to go back to the local 3rd party shop.
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