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Got to love Verizon employees.
- Thread starter iHalo
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Verizon reps were telling my friends shopping for the iPhone that all apps had to be bought (i.e. no free apps) and that you can only load one webpage at a time in Safari.
Even though you were kinda in there not intending to buy anything, he shouldn't have asked you to leave. Are you kidding? If I wasn't causing commotion or anything and comparing phones with someone and said I might be buying one in there, and I was asked to leave, I'd be highly upset/aggravated and would be calling the store to speak to a manager or something. That's ridiculous.
I don't know too much but isn't an unlimited plan for a verizon smartphone the only option? That is funny though about the Wifi insecurity. Just use a password for better security.
On the the other hand, OP you asked for it. You deserved it. It would have happened the same way if you did it at the Apple or ATT store. EPIC failure on your part!
You sound like the type of misinformed person who would work for Verizon or At&t lol.
All I can say after reading the OP's story is: Wow what a douche bag.
I mean acting like a 13 year old being confrontational and just being a jerk.
While the VZW salesman didn't have some of his facts straight, the OP goes in there to basically to pick a fight.
I mean acting like a 13 year old being confrontational and just being a jerk.
While the VZW salesman didn't have some of his facts straight, the OP goes in there to basically to pick a fight.
Man drives to Ford dealership in a BMW. Man taunts salesman by asking him to explain why the Taurus is a better car than his 5. Man points to his 5 and exalts all the virtues over the Taurus.
And Man cannot understand why Ford dealer wants to give him a beat down?
And Man cannot understand why Ford dealer wants to give him a beat down?
Well said!
Apple fanboys like the OP are a liability and do a disservice to Apple with their better than thou jackass behavior.
I love Apple products but it's fan base is what turns me off, it's almost like a cult or religion.
The biggest problem with customer service (in general) these days is that the reps are people who fall into one of the categories:
1) Decent people who are good at customer service, and know how to buff up their knowledge to fill gaps, and admit that they may not know everything about what they are trying to sell/support.
2) Decent people who may decent at customer service, but don't know enough about the field they are selling/supporting and are trying to put on an air that they do.
3) People who simply cannot find work elsewhere and trying to make ends meet, but are expected to know something about the field because their job depends on it.
A lot more people wind up in #2 and #3 than there should be to get good service. People in #1 are good to work with, seem to learn from their experience, and you don't mind talking with them while you shop. #2 are okay some of the time, but if you hit an area they don't know, watch out. #3... well, stay clear of these folks. Sounds like you found yourself a #3.
And the big problem is that the people in #1 get better jobs. These are the folks who can sell large orders to companies that pull in hundreds of thousands to millions of dollars at a time. Or if they know tech, they go into the tech industry (especially with a shortage of good programmers these days). Odds are good that customer service reps won't know one TLA from another.
let the sales man know why you're there early on in the conversation. His time is not wasted and your ears avoid the lame sales pitch.