Government Shutdown iPhone Case?

Discussion in 'iPhone Accessories' started by Jimmy Guphanti, Oct 14, 2013.

  1. Jimmy Guphanti, Oct 14, 2013
    Last edited: Oct 14, 2013

    Jimmy Guphanti macrumors 6502

    Mar 29, 2011

    I ordered a case and screen protector from the Spigen SGP Website on Tuesday October 8th. I got an email later that night saying that it shipped via USPS. It has not arrived yet and every time I check the tracking number, it says

    "Electronic Shipping Info Received"

    It says this and nothing else, and there is no progress or ETA for the package. Is this due to the government shutdown? Is the mail working? I wish they would fix the shutdown so I can get my iPhone case.
  2. Allport1954 macrumors member

    Jun 22, 2010
    Ann Arbor, MI
    Short answer:

    Long answer:
    Spigen sends a shipment notification well before they actually ship the product. For my spigen product, I received a shipment notification and USPS tracking number 2 weeks before the product actually left the company's facility.
  3. GoCubsGo macrumors Nehalem


    Feb 19, 2005
    I'd ask Spigen personally.

    Then I'd check out what services are furloughed as a result of the shutdown.
  4. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    I have done business with them several times before, and every time I use the same free USPS shipping, and it always arrives within 2-3 days. This time, it seems stuck or something.
  5. terzinator macrumors 6502

    Feb 27, 2011
    US Mail is still being delivered.

    USPS tracking is notoriously inaccurate and incomplete.

    This we know, and lovingly embrace.
  6. Bear macrumors G3

    Jul 23, 2002
    Sol III - Terra
    The US Postal Service is operating normally*. The USPS is self supporting - that is it gets no money from the federal government and therefore is not affected by any issues with the US budget.

    *At least what passes for running normally for the USPS.
  7. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    If the package tracking is off that's one thing, but I have not received the package. Something is amiss. I opened a "ticket" with SGP yesterday and have not heard back.
  8. terzinator macrumors 6502

    Feb 27, 2011
  9. MrBlackHP macrumors member


    Oct 8, 2013
    Raleigh, NC
    you might be in the same boast as I am. check for my post in the "Spigen troubles" tread
  10. xlost6 macrumors 6502

    Feb 28, 2011
    NEVER and I mean NEVER order for the Spigen website. ALWAYS order through Amazon to get Spigen products.
  11. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    I just spoke to a friend of mine who ordered something from a different website (totally different product) that is being delivered through USPS and also has the same problem. It might be the post office?
  12. webslinger85 macrumors 6502a


    Nov 8, 2010
    As stated before in this thread, USPS tracking is terrible. When i order from the states, regardless of the company, if they use USPS, the tracking sometimes has shown it's still in transit when i've actually had it in my hand for up to 2 days
  13. wahoo10 macrumors 6502

    Feb 11, 2009
    USPS is still operating, they just happen to be an awful carrier.

    And I too wish the gov't shutdown would end so I wouldn't be furloughed any further and get my normal paycheck........

    <3 gov't slave who's waiting patiently for a case too
  14. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    I don't have it in my hand though, that's the problem. It's not the tracking I am concerned about, it's about whether or not the product did get shipped and is coming.
  15. webslinger85 macrumors 6502a


    Nov 8, 2010
    You're not really paying attention to what people are saying in this thread.

    Most companies, including Spigen, will sent out a shipping notification within a few hours of when you purchase it, even if the item itself hasn't shipped

    USPS tracking is spotty and inaccurate.

    Specifically what case was it? If it was something that was on backorder, it wouldn't ship right away anyway.
  16. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    It is the tough armor case, it said it was in stock.
  17. bornjr macrumors member

    Apr 23, 2011
    Columbus Day today = USPS Holiday. This isn't good news for you either. I ordered mine from Amazon as well.......2 days shipping.
  18. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    I ordered it last Tuesday.
  19. pat park macrumors 6502a

    Nov 29, 2011
    Spigen is known for generating a tracking number and not shipping the item. Several forum members have been really upset with this practice. It can take several weeks for the item to show up. The tracking numbers show no activity, until the actually ship the item. They either do not have it in stock and are taking the order/money first or they are just really unorganized.
  20. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    It is now Day 9, still no response from them. Tracking information says the same thing. Has anyone had this happen before?

  21. Prospekt macrumors regular

    Jul 5, 2009
    I'm in the same boat. Ordered from spigen's amazon store (not sold or fulfilled by amazon). Email said shipped on the 11th but it's still at "Electronic shipping info received" and the expected date to arrive was 2 days ago. Also paid for expedited delivery.

    Sent them one of those "where's my items?" emails through amazon and told them it is ridiculous that they send out shipping info and take our money without actually shipping the item on time.
  22. Will2145 macrumors 6502a


    Nov 8, 2012
    Vancouver, Canada
    crap i just bought something on ebay from spigen and I got the same message
  23. LithePanther macrumors 6502

    Sep 22, 2011
    The postal service is not affected by the government shutdown.
  24. GALAGA macrumors member


    Feb 22, 2013
    you`ll get your item, i ordered from spigen via ebay too, they`re just overwhelmed with the high demand of their cases right now. But you`ll get them. :)
  25. Jimmy Guphanti thread starter macrumors 6502

    Mar 29, 2011
    Today is Day 11, no reply back via their website or email, no package yet, tracking still stuck saying that it has not been received.

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