jwolf6589

macrumors 68020
Original poster
Dec 15, 2010
2,483
482
Colorado
Just now my iPad was going haywire. I was in the photos app and looking at a photo and something opened up another photo, zoomed in, and did this to several photos before I could reboot and turn off WIFI. I do not know if I have a hacker, or my iPad Mini screen needs to be repaired. Perhaps the next time this happens I can tune off WIFI and see if this fixes the problem, and if not I have a hacker. What do you say?
 

simonsi

Contributor
Jan 3, 2014
4,850
734
Auckland
What? It’s still under warranty. Bought in Nov 2017.

Return it for repair, sounds like a faulty digitiser - imagine the digitiser sending noise to the processor, the processor will interpret some of that as valid but seemingly random touching of the screen...which may well give rise to exactly what you saw.

You have flawed logic if you think turning OFF WiFi means you have a hacker if the random screen activity continues, without WiFi how do you think a hacker is connecting to the iPad???
 
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jwolf6589

macrumors 68020
Original poster
Dec 15, 2010
2,483
482
Colorado
Return it for repair, sounds like a faulty digitiser - imagine the digitiser sending noise to the processor, the processor will interpret some of that as valid but seemingly random touching of the screen...which may well give rise to exactly what you saw.

You have flawed logic if you think turning OFF WiFi means you have a hacker if the random screen activity continues, without WiFi how do you think a hacker is connecting to the iPad???

Is the warranty for a year on the iPad's? I need to call Apple this weekend.
 
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MandiMac

macrumors 65816
Feb 25, 2012
1,292
672
What if it does it again?
Before you do anything, call Apple. Maybe it's a known issue. Do you live near an Apple Store? There's a few possibilities of why an iPad reacts weirdly, I had a faulty GPU for example in an iPad Air back in the day. Reacted slowly, but only a few minutes per day. But well - let's hope your problem is gone for good :)
 
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Julien

macrumors G4
Jun 30, 2007
11,512
4,678
Atlanta
FIRST: You need to see it repeat the behavior. It could have just been a software glitch that was cleared by restarting.
 
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toptekjon

macrumors regular
Jul 16, 2008
134
59
Good. I will call Apple soon. I have to mail it in heh? So I will be out of a iPad for a week, oh brother.

If you can get to an apple store, that is your best option. Use the apple store app and schedule a support appointment. They’ll have you fixed up in no time.

Either way, apple support is by far the best in consumer electronics. You’ll be taken care of.
 
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jwolf6589

macrumors 68020
Original poster
Dec 15, 2010
2,483
482
Colorado
If you can get to an apple store, that is your best option. Use the apple store app and schedule a support appointment. They’ll have you fixed up in no time.

Either way, apple support is by far the best in consumer electronics. You’ll be taken care of.

They will try and duplicate the problem at the apple store but I bet a donut the iPad won't misbehave there.
 
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toptekjon

macrumors regular
Jul 16, 2008
134
59
They will try and duplicate the problem at the apple store but I bet a donut the iPad won't misbehave there.

Yeah I hear you. If you can’t easily produce it though, that is usually a sign of a software problem. If it were me, I would put my iPad in DFU mode, attach to iTunes, download and install a clean copy of iOS. Don’t forget to backup first :)
 
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960design

macrumors 68040
Apr 17, 2012
3,226
1,114
Destin, FL
What do you say?
I say, remove the plastic screen cover on your iPad and/or touch an antistatic mat. Your digitizer is picking up ghost touches. This is typically caused by static electricity ( during a very low humidity day ), but can be caused by a failing digitizer.

I can/have duplicated the issue.
 
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jwolf6589

macrumors 68020
Original poster
Dec 15, 2010
2,483
482
Colorado
Yeah I hear you. If you can’t easily produce it though, that is usually a sign of a software problem. If it were me, I would put my iPad in DFU mode, attach to iTunes, download and install a clean copy of iOS. Don’t forget to backup first :)

Will wait to see if it does it again. Have an appointment with Apple this weekend. Will make sure to backup before I go.
 
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