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Now I understand why we have to disable the accounts immediately when someone leaves. I had always like: "It can wait, don't understand why you're in such a hurry" attitude.

It's a shame but I suspect many firms who don't take security seriously fall into that malaise, and don't have (or stick to) a pre-determined separation process. Disabling accounts and email is one thing, but there's so much more, including the immediate retrieval of work-issued computers and devices, etc.

If these things aren't done immediately, there's obviously a window of opportunity for nefarious activities to take place. There's also the very real risk that action to close off accounts will never even be taken as it gets forgotten, leaving accounts and access still in place for employees who have long since left the company. I suspect this is what’s happened at Tile.
 
Most retirement notifications are sent months in advance. Was your retirement notification sent with immediate effect?
I had been on disability. It wasn't getting better and I was close to retirement so I gave them notice when it ran out. I didn't have access to medical records (just email and the work order system) so I wasn't a real risk. But they weren't taking chances, apparently.
 
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Assuming Tile sells in to the UK and EU, then their lack of proactive reporting of the breach would be a huge no-no under the GDPR. I foresee very substantial fines. This is just lazy behaviour that is dangerous to its users. I would recommend that everyone move away from the brand.
 
Apple like Google has a database that probably has your Wifi router and its location. This is accessible from the Internet. When your Apple device connects to a Wifi location it sends the wifi mac address plus dozens of nearby ones back to Apple. Researches recently used it to map what people had Starlink by leveraging public records of addresses and linking it to the wifi router included in the starlink. They also found it had military value by showing the locations of starlinks around the Ukrainian front lines.
 
People need to stop glamorizing hackers as though they are providing some public service. They are breaking into peoples most private spaces, just as if they had picked a lock to a home. But in the digital era, hackers are given some level of esteem as though they are better than common thieves. They aren't.
You..just described most companies? Lol
 
Everyone here is missing that beyond revoking employee credentials, employee access to this kind of data should be restricted entirely when on external networks. Why was that not enforced? Why would an employee be able to login from anywhere?

Although I suppose their VPN credentials were probably not revoked either, if they have that, which they probably shouldn’t have if they aren’t remote. And I don’t think someone with that kind of critical access should be allowed to work remotely. They should be under some sort of surveillance in a secure facility.

We’re talking about extreme customer privacy issues here. This isn’t just any business! Especially if this is a special tool for law enforcement. There should just be a few people under a lot of scrutiny with access.

Hopefully this is another death knell for Tile. This company has always rubbed me the wrong way.
This is where multiple accounts are beneficial. Back in my system admin days I advocated this process. Your normal account would be a normal user. You had a separate login with more access and sometimes admin rights.

This would also address your work remote issue. Day to day they can work remote due to their normal account. If they need more access, they come to the office and use their more powerful account.
 
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Yada yada was hacked today and all your info is out there.

Same thing every day in the modern world.
I wonder if the day will come where hacking isnt worth the effort anymore cause everything has already been hacked. Kinda how some believe piracy isnt worth it cause Spotify is cheap.
 
The biggest surprise in all of this was that Tile still had any customers in the year 2024. 😯

Tile parent company Life360 published a statement about the attack on its website after being prompted to do so by 404 Media.

Life360? Another privacy nightmare of a service that should have ceased to exist years ago. 🙃
 
Using credentials of a former employees is not hacking. Tile was the victim of a data breach.
Not true. A data breach is an accidental leak of data. A hack is intentional, how you access it is only one very small part of the equation - but stolen credentials is CERTAINLY a hack.

  • A data breach occurs when data that is unintentionally left vulnerable in an unsecured environment is viewed by someone who shouldn't have access to that data.
  • A hack is the result of an intentional attack, while a breach is the result of human negligence.
  • A hack is a calculated alteration to a computer’s hardware or software for a purpose other than that originally intended by the developer.
  • A data hack is intentional and is usually conducted by cyber criminals with malicious intent for adverse purposes such as data theft or fraud.
  • A data breach is a more general term and simply refers to the outcome that data was made available to unauthorised people.
 
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We’re, society that is, loosing touch with facts and precise definitions. Everything can now be twisted and moulded to fit any point of view. It’s depressing.
Well, it was a hack, so the opposite here is true - people claiming this is a data breach are twisting and molding an incorrect point of view.
 
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Apple like Google has a database that probably has your Wifi router and its location. This is accessible from the Internet. When your Apple device connects to a Wifi location it sends the wifi mac address plus dozens of nearby ones back to Apple. Researches recently used it to map what people had Starlink by leveraging public records of addresses and linking it to the wifi router included in the starlink. They also found it had military value by showing the locations of starlinks around the Ukrainian front lines.
Apple does this differently from Google, the data is not stored that way and it wasn't sent back quite the way you're describing. And Apple changed the way this works when that research was revealed.

Google has a database of locations, the phone sends its nearby access points and the server tells the phone its location. Apple let the phones calculate their own telemetry data by the servers sending a bunch of nearby locations of those access points - to prevent the database from ever knowing the actual location of the phone. The problem with that out in the middle of a war is that the telemetry data doesn't need to be anonymous, you know that if there's anything out there at all it is not just some dude's wifi access point, it's a mobile military access point.

But anyone can create this type of map on their own as those access points are discoverable by anything in range of them. And Tile knows it was you at this location and that it was your tile. Neither Google nor Apple know anything about who owns access points other than if a MAC address is there that can provide the vendor hardware ID.
 
This is where multiple accounts are beneficial. Back in my system admin days I advocated this process. Your normal account would be a normal user. You had a separate login with more access and sometimes admin rights.

This would also address your work remote issue. Day to day they can work remote due to their normal account. If they need more access, they come to the office and use their more powerful account.
Today, this has been taken further and is called Zero Trust. Your user account can access nothing but user stuff, ever. Any admin account has access to nothing and must request access for a limited amount of time. That can be granted automatically or manually - called Access Control.
 
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I wonder if the day will come where hacking isnt worth the effort anymore cause everything has already been hacked. Kinda how some believe piracy isnt worth it cause Spotify is cheap.
I'm already taking this posture. My data has been hacked so many times, at so many levels, from so many places that I just assume it's a needle in a haystack. I'm not going to be targeted any more than the rest of the hay, and as more info becomes available they may as well have none.
 
Tile refused to integrate with Apple's FindMy Network, preferring their own technology. Now their data has been hacked. It really sucks for their users.
 
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